Is there an Wyng outage?

Wyng status: Systems Active

Last checked: 3 minutes ago

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Wyng outages and incidents

Outage and incident data over the last 30 days for Wyng.

There have been 1 outages or incidents for Wyng in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Wyng

Outlogger tracks the status of these components for Xero:

Corporate Website Active
Experiences Active
Content API Active
Profiles API Active
MailChimp Integration Active
Oracle Responsys Integration Active
Salesforce Marketing Cloud Integration Active
Webhook Integration Active
Content Management Active
Experience Management Active
Login Active
Metrics Active
Profiles Management Active
Support Center Active
Instagram Content Stream Active
AWS cloudFront Active
AWS ec2-us-east-1 Active
AWS ec2-us-west-2 Active
AWS elasticache-us-east-1 Active
AWS elasticsearch-us-east-1 Active
AWS elb-us-east-1 Active
AWS kinesis-us-east-1 Active
AWS lambda-us-east-1 Active
AWS rds-us-east-1 Active
AWS route53 Active
AWS s3-us-standard Active
GitHub Active
Keen IO Compute API Active
Keen IO Datasets Active
Keen IO S3 Streaming Active
Keen IO Stream API Active
ObjectRocket Active
Component Status
Corporate Website Active
Experiences Active
Active
Content API Active
Profiles API Active
Active
MailChimp Integration Active
Oracle Responsys Integration Active
Salesforce Marketing Cloud Integration Active
Webhook Integration Active
Active
Content Management Active
Experience Management Active
Login Active
Metrics Active
Profiles Management Active
Support Center Active
Active
Instagram Content Stream Active
Active
AWS cloudFront Active
AWS ec2-us-east-1 Active
AWS ec2-us-west-2 Active
AWS elasticache-us-east-1 Active
AWS elasticsearch-us-east-1 Active
AWS elb-us-east-1 Active
AWS kinesis-us-east-1 Active
AWS lambda-us-east-1 Active
AWS rds-us-east-1 Active
AWS route53 Active
AWS s3-us-standard Active
GitHub Active
Keen IO Compute API Active
Keen IO Datasets Active
Keen IO S3 Streaming Active
Keen IO Stream API Active
ObjectRocket Active

Latest Wyng outages and incidents.

View the latest incidents for Wyng and check for official updates:

Updates:

  • Time: July 22, 2016, 2:37 a.m.
    Status: Resolved
    Update: The database upgrade has completed with no other reported incidents. Everything is operating normally.
  • Time: July 21, 2016, 8:32 p.m.
    Status: Monitoring
    Update: We continue to monitor the database upgrade with no other reported incidents.
  • Time: July 21, 2016, 5:55 p.m.
    Status: Monitoring
    Update: We are still monitoring progress, everything is continuing to operate normally.
  • Time: July 21, 2016, 5:02 p.m.
    Status: Monitoring
    Update: We are keeping an eye on a database instance that we have been scaling with more storage and IO. The scaling operation is taking longer than expected and is running during other operations, as such there have been a handful intermittent delays in accessing Dashboards and Reports. We are continuing to monitor the operation and expect no impact other than residual latency accessing some pages.

Updates:

  • Time: July 22, 2016, 2:37 a.m.
    Status: Resolved
    Update: The database upgrade has completed with no other reported incidents. Everything is operating normally.
  • Time: July 21, 2016, 8:32 p.m.
    Status: Monitoring
    Update: We continue to monitor the database upgrade with no other reported incidents.
  • Time: July 21, 2016, 5:55 p.m.
    Status: Monitoring
    Update: We are still monitoring progress, everything is continuing to operate normally.
  • Time: July 21, 2016, 5:02 p.m.
    Status: Monitoring
    Update: We are keeping an eye on a database instance that we have been scaling with more storage and IO. The scaling operation is taking longer than expected and is running during other operations, as such there have been a handful intermittent delays in accessing Dashboards and Reports. We are continuing to monitor the operation and expect no impact other than residual latency accessing some pages.

Updates:

  • Time: July 1, 2016, 11:05 p.m.
    Status: Resolved
    Update: This issue is now fully resolved. We ran a backfill for all missing content. Everything is working normally.
  • Time: July 1, 2016, 10:32 p.m.
    Status: Identified
    Update: The initial issue has been resolved by our upstream provider. They are currently evaluating data recovery and we will update this thread when we know more.
  • Time: July 1, 2016, 6:35 p.m.
    Status: Identified
    Update: Our upstream provider confirmed that they are experiencing issues. Will keep you posted on any updates.
  • Time: July 1, 2016, 6:33 p.m.
    Status: Investigating
    Update: New UGC items are not currently being collected from Twitter and Vine. No data has been lost, and staff are investigating to restore connectivity - further updates to come.

Updates:

  • Time: July 1, 2016, 11:05 p.m.
    Status: Resolved
    Update: This issue is now fully resolved. We ran a backfill for all missing content. Everything is working normally.
  • Time: July 1, 2016, 10:32 p.m.
    Status: Identified
    Update: The initial issue has been resolved by our upstream provider. They are currently evaluating data recovery and we will update this thread when we know more.
  • Time: July 1, 2016, 6:35 p.m.
    Status: Identified
    Update: Our upstream provider confirmed that they are experiencing issues. Will keep you posted on any updates.
  • Time: July 1, 2016, 6:33 p.m.
    Status: Investigating
    Update: New UGC items are not currently being collected from Twitter and Vine. No data has been lost, and staff are investigating to restore connectivity - further updates to come.

Updates:

  • Time: June 16, 2016, 10:35 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 16, 2016, 10:35 p.m.
    Status: Identified
    Update: This issue is now resolved. We have deployed a fix and Instagram Authentication is now fully functional.
  • Time: June 16, 2016, 8:05 p.m.
    Status: Identified
    Update: We have identified what causes this issue and now we are testing a fix. We expect to deploy it to production in the next few hours. We'll keep you posted.
  • Time: June 15, 2016, 8:43 p.m.
    Status: Monitoring
    Update: We are no longer experiencing this issue, we will continue to monitor the situation
  • Time: June 15, 2016, 5:15 p.m.
    Status: Investigating
    Update: At this time, users are unable to authorize their instagram accounts in UGC/Commerce campaigns and Photo/Video Contests. Content Ingestion for live campaigns is not affected. We are investigating, and further updates will be posted as available.

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Frequently Asked Questions - Wyng

Is there a Wyng outage?
The current status of Wyng is: Systems Active
Where can I find the official status page of Wyng?
The official status page for Wyng is here
How can I get notified if Wyng is down or experiencing an outage?
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