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Is there an Olo outage?

Olo status: Systems Active

Last checked: 7 minutes ago

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Olo outages and incidents

Outage and incident data over the last 30 days for Olo.

There have been 7 outages or incidents for Olo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Olo

Outlogger tracks the status of these components for Xero:

Borderless Active
Checkout iFrame Active
Content Delivery Network Active
Coupon API Active
Dashboard Active
Developer Portal Active
Dispatch API Active
Eighty Sixing Active
Email Delivery Active
Expo Active
Menu Exports Active
Menu Services Active
Mobile App Ordering Active
Olo Pay Active
Ordering API Active
Point of Sale API Active
Reporting Active
Sandbox Environment Active
Scheduler Active
Serve Active
SMS Delivery Active
Switchboard Active
Webhooks Active
Dispatch Partners Active
Loyalty Partners Active
Payment Processing Partners Active
Point of Sale Partners Active
Rails Partners Active
User Authentication Partners Active
Component Status
Borderless Active
Checkout iFrame Active
Content Delivery Network Active
Coupon API Active
Dashboard Active
Developer Portal Active
Dispatch API Active
Eighty Sixing Active
Email Delivery Active
Expo Active
Menu Exports Active
Menu Services Active
Mobile App Ordering Active
Olo Pay Active
Ordering API Active
Point of Sale API Active
Reporting Active
Sandbox Environment Active
Scheduler Active
Serve Active
SMS Delivery Active
Switchboard Active
Webhooks Active
Active
Dispatch Partners Active
Loyalty Partners Active
Payment Processing Partners Active
Point of Sale Partners Active
Rails Partners Active
User Authentication Partners Active

Latest Olo outages and incidents.

View the latest incidents for Olo and check for official updates:

Updates:

  • Time: Oct. 8, 2024, 7:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 8, 2024, 6:57 p.m.
    Status: Monitoring
    Update: We are seeing Elavon transactions return to normal and continue to monitor the situation.
  • Time: Oct. 8, 2024, 6:38 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 8, 2024, 5:46 p.m.
    Status: Investigating
    Update: We're detecting elevated errors processing payments through Elavon. Ordering may be affected at locations using Elavon as their payment provider

Updates:

  • Time: Sept. 30, 2024, 2:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 30, 2024, 2:37 p.m.
    Status: Monitoring
    Update: Paytronix identified an issue on their end. Service with Paytronix has returned to normal and we are actively monitoring at this time.
  • Time: Sept. 30, 2024, 2:20 p.m.
    Status: Investigating
    Update: We're detecting elevated errors processing payments and redeeming points or rewards with placed orders through Paytronix. Ordering may be affected at locations using Paytronix as their payment or loyalty provider.

Updates:

  • Time: Sept. 24, 2024, 4:32 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 24, 2024, 4:14 p.m.
    Status: Monitoring
    Update: We are seeing Radiant transactions return to normal and continue to monitor the situation.
  • Time: Sept. 24, 2024, 1:11 p.m.
    Status: Investigating
    Update: We're detecting elevated errors processing payments through Radiant. Ordering may be affected at locations using Radiant as their payment provider.

Updates:

  • Time: Sept. 23, 2024, 11:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 23, 2024, 11:42 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 23, 2024, 9:07 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 23, 2024, 8:30 p.m.
    Status: Investigating
    Update: We are investigating a delay in the availability of Tableau scheduled report exports for Dashboard users. Olo will provide updates as they become available.

Updates:

  • Time: Sept. 17, 2024, 2:48 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 17, 2024, 2:33 a.m.
    Status: Monitoring
    Update: We are seeing Worldpay MercPay Webservices transactions return to normal and continue to monitor the situation.
  • Time: Sept. 17, 2024, 2:09 a.m.
    Status: Investigating
    Update: We're detecting elevated errors processing payments through Worldpay MercPay Webservices. Ordering may be affected at locations using Worldpay MercPay Webservicesas their payment provider.

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Frequently Asked Questions - Olo

Is there a Olo outage?
The current status of Olo is: Systems Active
Where can I find the official status page of Olo?
The official status page for Olo is here
How can I get notified if Olo is down or experiencing an outage?
To get notified of any status changes to Olo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Olo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Olo do?
Olo empowers over 600 restaurant brands to expand their online ordering and delivery capabilities, utilize data for informed decisions, and customize the customer experience.

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