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Is there an Olo outage?

Olo status: Systems Active

Last checked: 8 minutes ago

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Olo outages and incidents

Outage and incident data over the last 30 days for Olo.

There have been 7 outages or incidents for Olo in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Olo

Outlogger tracks the status of these components for Xero:

Borderless Active
Checkout iFrame Active
Content Delivery Network Active
Coupon API Active
Dashboard Active
Developer Portal Active
Dispatch API Active
Eighty Sixing Active
Email Delivery Active
Expo Active
Menu Exports Active
Menu Services Active
Mobile App Ordering Active
Olo Pay Active
Ordering API Active
Point of Sale API Active
Reporting Active
Sandbox Environment Active
Scheduler Active
Serve Active
SMS Delivery Active
Switchboard Active
Webhooks Active
Dispatch Partners Active
Loyalty Partners Active
Payment Processing Partners Active
Point of Sale Partners Active
Rails Partners Active
User Authentication Partners Active
Component Status
Borderless Active
Checkout iFrame Active
Content Delivery Network Active
Coupon API Active
Dashboard Active
Developer Portal Active
Dispatch API Active
Eighty Sixing Active
Email Delivery Active
Expo Active
Menu Exports Active
Menu Services Active
Mobile App Ordering Active
Olo Pay Active
Ordering API Active
Point of Sale API Active
Reporting Active
Sandbox Environment Active
Scheduler Active
Serve Active
SMS Delivery Active
Switchboard Active
Webhooks Active
Active
Dispatch Partners Active
Loyalty Partners Active
Payment Processing Partners Active
Point of Sale Partners Active
Rails Partners Active
User Authentication Partners Active

Latest Olo outages and incidents.

View the latest incidents for Olo and check for official updates:

Updates:

  • Time: July 19, 2024, 2:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 19, 2024, 2:22 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 19, 2024, 12:40 p.m.
    Status: Identified
    Update: We have identified the issue with the Sandbox environment and are working towards mitigation.

Updates:

  • Time: July 19, 2024, 8:46 a.m.
    Status: Resolved
    Update: Ordering is now recovered. We're not aware of any other degradation at this time.
  • Time: July 19, 2024, 8:14 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. We are beginning to see orders being processed.
  • Time: July 19, 2024, 6:58 a.m.
    Status: Identified
    Update: We've identified the issue and are taking action to mitigate it.
  • Time: July 19, 2024, 6:22 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 19, 2024, 6:05 a.m.
    Status: Investigating
    Update: We are investigating a disruption in ordering capabilities and will provide updates as they become available. We believe this is an issue with a downstream partner.

Updates:

  • Time: July 12, 2024, 5:26 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 12, 2024, 5:16 p.m.
    Status: Monitoring
    Update: We are seeing Heartland transactions return to normal and continue to monitor the situation.
  • Time: July 12, 2024, 4:40 p.m.
    Status: Identified
    Update: Heartland has identified an issue on their end.
  • Time: July 12, 2024, 4:17 p.m.
    Status: Investigating
    Update: We're detecting elevated errors processing payments through Heartland. Ordering may be affected at locations using Heartland as their payment provider.

Updates:

  • Time: July 9, 2024, 7:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 9, 2024, 7:28 p.m.
    Status: Monitoring
    Update: We are seeing Worldpay MercPay Webservices transactions return to normal and continue to monitor the situation.
  • Time: July 9, 2024, 5:19 p.m.
    Status: Investigating
    Update: We're detecting elevated errors processing payments through Worldpay MercPay Webservices. Ordering may be affected at locations using Worldpay MercPay Webservices as their payment provider.

Updates:

  • Time: July 3, 2024, 12:46 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 3, 2024, 12:38 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 2, 2024, 11:57 p.m.
    Status: Investigating
    Update: We are experiencing a service disruption with Doordash that would cause problems with Rails and Dispatch orders. We will provide updates as they become available.

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Frequently Asked Questions - Olo

Is there a Olo outage?
The current status of Olo is: Systems Active
Where can I find the official status page of Olo?
The official status page for Olo is here
How can I get notified if Olo is down or experiencing an outage?
To get notified of any status changes to Olo, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Olo every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Olo do?
Olo empowers over 600 restaurant brands to expand their online ordering and delivery capabilities, utilize data for informed decisions, and customize the customer experience.

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