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Is there an Granicus System outage?

Granicus System status: Systems Active

Last checked: 7 minutes ago

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Granicus System outages and incidents

Outage and incident data over the last 30 days for Granicus System.

There have been 5 outages or incidents for Granicus System in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Granicus System

Outlogger tracks the status of these components for Xero:

govDelivery Communications Cloud - Stage Active
Targeted Messaging Service (TMS) - Stage Active
Component Status
Active
govDelivery Communications Cloud - Stage Active
Targeted Messaging Service (TMS) - Stage Active

Latest Granicus System outages and incidents.

View the latest incidents for Granicus System and check for official updates:

Updates:

  • Time: June 8, 2024, 12:37 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 7, 2024, 10:35 p.m.
    Status: Investigating
    Update: The availability of the Host Compliance API that manages the applications forms is not operating at full capacity. Forms within Host Compliance may be unavailable.

Updates:

  • Time: June 7, 2024, 9:11 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 6, 2024, 4:49 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: June 6, 2024, 4:49 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 6, 2024, 10:03 a.m.
    Status: Identified
    Update: Granicus Engineering teams are currently investigating slower data processing in Realtime Reporting for a small subset of customers. Our teams are prioritising resolving this issue and we apologise for any inconvenience this issue is causing. Updates on this issue will continue to be provided on status.granicus.com. For other issues or questions, please contact us through support.granicus.com Thank you, Granicus Customer Support

Updates:

  • Time: June 3, 2024, 7:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 3, 2024, 7:02 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 3, 2024, 5:47 p.m.
    Status: Investigating
    Update: A few of Host Compliance's constituents are facing errors when submitting payments. We are investigating this issue and will provide an update as soon as we have more information.

Updates:

  • Time: May 31, 2024, 11:35 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 31, 2024, 10:39 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 31, 2024, 9:34 p.m.
    Status: Investigating
    Update: Granicus teams are aware of an issue impacting bulletin sends for clients using integrated sending with govDelivery Communications Cloud. We are working to address this as quickly as possible and will provide additional updates as our efforts progress.

Updates:

  • Time: May 23, 2024, 11:41 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 23, 2024, 11:27 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 23, 2024, 10:06 a.m.
    Status: Investigating
    Update: Granicus Engineering teams are currently investigating an issue where a few users are not receiving texts or calls at all, and some receiving calls but not texts. This issue is affecting only a few of our clients. New sign-ups are also being affected by this issue. Our teams are working on this issue as a priority and further updates will be provided as soon as possible. Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

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Frequently Asked Questions - Granicus System

Is there a Granicus System outage?
The current status of Granicus System is: Systems Active
Where can I find the official status page of Granicus System?
The official status page for Granicus System is here
How can I get notified if Granicus System is down or experiencing an outage?
To get notified of any status changes to Granicus System, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Granicus System every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Granicus System do?
A cloud-based platform for digital civic engagement that links 250 million individuals with over 5,500 government entities.

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