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Is there an Granicus System outage?

Granicus System status: Systems Active

Last checked: 6 minutes ago

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Granicus System outages and incidents

Outage and incident data over the last 30 days for Granicus System.

There have been 5 outages or incidents for Granicus System in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Granicus System

Outlogger tracks the status of these components for Xero:

govDelivery Communications Cloud - Stage Active
Targeted Messaging Service (TMS) - Stage Active
Component Status
Active
govDelivery Communications Cloud - Stage Active
Targeted Messaging Service (TMS) - Stage Active

Latest Granicus System outages and incidents.

View the latest incidents for Granicus System and check for official updates:

Updates:

  • Time: June 13, 2024, 8:09 a.m.
    Status: Resolved
    Update: Please be informed that release 550 that was due to go live for UK customers on 12th June has been cancelled due to an issue being identified. This release will be rescheduled and we shall provide further communication regarding this in due course. We do apologise for any inconvenience this has caused.

Updates:

  • Time: June 12, 2024, 12:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 12, 2024, 9:21 a.m.
    Status: Monitoring
    Update: Granicus Engineering teams have resolved the issue affecting govService LIM14 integration failures. We apologise for any inconvenience this incident may have caused and thank you for your patience as we rectified this. For other issues or questions, please get in touch with us through support.granicus.com Thank you, Granicus Customer Support
  • Time: June 12, 2024, 8:50 a.m.
    Status: Investigating
    Update: Granicus Engineering teams are currently investigating an issue with LIM14 and integration failures. We apologise for any inconvenience this issue is causing and thank you for your patience as we work to resolve this. Updates on this issue will continue to be provided on status.granicus.com. For other issues or questions, please contact us through support.granicus.com Thank you, Granicus Customer Support

Updates:

  • Time: June 17, 2024, 11:49 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 11, 2024, 5:36 p.m.
    Status: Monitoring
    Update: Granicus Engineering teams have implemented a fix and are currently monitoring for issues with degraded performance and intermittent error messages on certain MediaManager sites. Further updates will be provided as soon as possible. Product: govMeetings MediaManager Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
  • Time: June 11, 2024, 4:15 p.m.
    Status: Investigating
    Update: Granicus Engineering teams are currently investigating degraded performance and intermittent error messages on certain MediaManager sites. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings MediaManager Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Updates:

  • Time: June 11, 2024, 5:13 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 11, 2024, 2:14 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 11, 2024, 1:45 p.m.
    Status: Investigating
    Update: A few of Host Compliance's constituents are facing errors when submitting payments. We are investigating this issue and will provide an update as soon as we have more information.

Updates:

  • Time: June 10, 2024, 6:35 p.m.
    Status: Resolved
    Update: Granicus Engineering teams have identified and resolved the issue impacting degraded performance and intermittent error messages on certain MediaManager sites. We apologize for any inconvenience this service issue may have caused and thank you for your patience. Product: govMeetings MediaManager If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com. Thank you, Granicus Customer Support
  • Time: June 10, 2024, 6:06 p.m.
    Status: Investigating
    Update: Granicus Engineering teams are currently investigating degraded performance and intermittent error messages on certain MediaManager sites. Our teams are working on this issue as priority and further updates will be provided as soon as possible. Product: govMeetings MediaManager Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

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Frequently Asked Questions - Granicus System

Is there a Granicus System outage?
The current status of Granicus System is: Systems Active
Where can I find the official status page of Granicus System?
The official status page for Granicus System is here
How can I get notified if Granicus System is down or experiencing an outage?
To get notified of any status changes to Granicus System, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Granicus System every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Granicus System do?
A cloud-based platform for digital civic engagement that links 250 million individuals with over 5,500 government entities.