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Is there an OptimoRoute outage?

OptimoRoute status: Systems Active

Last checked: 13 seconds ago

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OptimoRoute outages and incidents

Outage and incident data over the last 30 days for OptimoRoute.

There have been 0 outages or incidents for OptimoRoute in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for OptimoRoute

Outlogger tracks the status of these components for Xero:

OptimoRoute API Active
OptimoRoute Application Active
Component Status
OptimoRoute API Active
OptimoRoute Application Active

Latest OptimoRoute outages and incidents.

View the latest incidents for OptimoRoute and check for official updates:

Updates:

  • Time: March 24, 2023, 1:04 a.m.
    Status: Resolved
    Update: All services are operational.
  • Time: March 24, 2023, 1:02 a.m.
    Status: Monitoring
    Update: We have restored a service for all accounts and we're currently monitoring that everything is working as it should.
  • Time: March 23, 2023, 8:34 p.m.
    Status: Identified
    Update: We are confirming that all paying accounts have their service fully restored at 100% performance. We are in the process of restoring full mobile service to free trial accounts.
  • Time: March 23, 2023, 7:54 p.m.
    Status: Identified
    Update: A large majority of our customers are at 100% performance. We continue to restore mobile service for our smallest customers. All pending SMS messages will continue to go out to customers, none will be lost or missed.
  • Time: March 23, 2023, 6:26 p.m.
    Status: Investigating
    Update: The OptimoRoute mobile service is working with degraded performance for a portion of our accounts. Your driver data is backed up on their phones and will eventually fully sync with OptimoRoute. We will issue another update at 3:30pm PST, 20:30 Central European time.

Updates:

  • Time: Feb. 27, 2023, 1:58 p.m.
    Status: Resolved
    Update: The issue with the mobile service has been resolved. Thank you for your patience while we resolved the problem. Incident began at 2023-02-27T03:30Z and ended 2023-02-27T03:33Z. IMPACT DETAILS: During the downtime the drivers couldn't get new plans and plan updates and the dispatchers could not log in to the web application. Some drivers have been logged out of the mobile application.
  • Time: Feb. 27, 2023, 12:15 p.m.
    Status: Monitoring
    Update: We have identified the issue and it has been resolved.
  • Time: Feb. 27, 2023, 11:38 a.m.
    Status: Identified
    Update: We're aware of an issue affecting some customers that are using our mobile application. Fix is being implemented.

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Frequently Asked Questions - OptimoRoute

Is there a OptimoRoute outage?
The current status of OptimoRoute is: Systems Active
Where can I find the official status page of OptimoRoute?
The official status page for OptimoRoute is here
How can I get notified if OptimoRoute is down or experiencing an outage?
To get notified of any status changes to OptimoRoute, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of OptimoRoute every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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