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Is there an Opus Interactive outage?

Opus Interactive status: Systems Active

Last checked: a minute ago

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Opus Interactive outages and incidents

Outage and incident data over the last 30 days for Opus Interactive.

There have been 0 outages or incidents for Opus Interactive in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Opus Interactive

Outlogger tracks the status of these components for Xero:

DTX1 Cloud Infrastructure Active
DTX1 Core Services Active
DTX1 Network Active
HIO1 Cloud Infrastructure Active
HIO1 Core Services Active
HIO1 Network Active
VA1 Cloud Infrastructure Active
VA1 Core Services Active
VA1 Network Active
PDX1 Cloud Infrastructure Active
PDX1 Core Services Active
PDX1 Network Active
Component Status
Active
DTX1 Cloud Infrastructure Active
DTX1 Core Services Active
DTX1 Network Active
Active
HIO1 Cloud Infrastructure Active
HIO1 Core Services Active
HIO1 Network Active
Active
VA1 Cloud Infrastructure Active
VA1 Core Services Active
VA1 Network Active
Active
PDX1 Cloud Infrastructure Active
PDX1 Core Services Active
PDX1 Network Active

Latest Opus Interactive outages and incidents.

View the latest incidents for Opus Interactive and check for official updates:

Updates:

  • Time: Aug. 3, 2022, 9:03 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 16, 2022, 6:18 p.m.
    Status: Identified
    Update: All of our customer's workloads have been restored successfully. We continue to work through and troubleshoot any further issues that arise. We thank you for your continued patience and greatly appreciate your understanding as we continue these efforts.

Updates:

  • Time: July 28, 2021, 3:57 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 28, 2021, 7:45 a.m.
    Status: Monitoring
    Update: The issue has been resolved and we are monitoring it for now.
  • Time: July 28, 2021, 6:35 a.m.
    Status: Investigating
    Update: The issue appears to only be affecting connectivity between Opus HIO and VA datacenters to the TX datacenter. systems to not appear to have issues connecting to the external internet.
  • Time: July 28, 2021, 6:33 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 28, 2021, 6:31 a.m.
    Status: Investigating
    Update: Databank, the TX datacenter, and they are currently investigating an issue that is affecting a number of clients.
  • Time: July 28, 2021, 5:53 a.m.
    Status: Investigating
    Update: We are currently investigating the issue

Updates:

  • Time: June 29, 2021, 11:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 29, 2021, 8:23 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 29, 2021, 8:22 p.m.
    Status: Identified
    Update: The circuits are back online. We are continue monitoring them while waiting for the official words from the vendor.
  • Time: June 29, 2021, 7:37 p.m.
    Status: Identified
    Update: Latest update from Databank: "Technicians on site are working at both ends of the fiber line to assess where any damage may reside. As efforts continue we will remain in contact with technicians and will relay information as we received it. "
  • Time: June 29, 2021, 6:21 p.m.
    Status: Identified
    Update: Databank networking team and onsite facilities teams are working with the tech on-site to identify the circuit. They are tracing the circuit now. More updates to follow.
  • Time: June 29, 2021, 10:53 a.m.
    Status: Identified
    Update: We have identified an issue affecting some of our clients. The circuits allowing internal communication between the TX1 and HIO1/VA1 data-centers is down. External Internet facing services appear to be unaffected. The circuit vendors are working on the issue, at this time we do not have an ETA on resolution Thank you for your patience and understanding in this matter. Please continue to check this site for any updates. Sincerely, Opus Interactive Inc.

Updates:

  • Time: June 11, 2021, 11:24 p.m.
    Status: Resolved
    Update: We have confirmed with the Fiber Vendor that we are back up and service has been restored. They have confirmed to be hands off at this time as full functionality has been restored." Opus has also verified functionality from our side. If you are still experiencing issues at this time, please open ticket and well will follow-up as needed. Regards, Support Team Lead - Opus Interactive [email protected] http://hosting.opusinteractive.com/portal
  • Time: June 11, 2021, 6:28 p.m.
    Status: Identified
    Update: Construction crews are still digging around fiber and the vendor currently has a technician headed to the location with a new hand hole and splice case to install at that location. More updates to follow.
  • Time: June 11, 2021, 6:28 p.m.
    Status: Identified
    Update: Our vendor has found construction crews boring where we believe the damage to be located. Construction crews are digging up at that location right now to find our fiber lines. We will continue to provide updates.
  • Time: June 11, 2021, 6:28 p.m.
    Status: Identified
    Update: The vendor techs are narrowing down the damaged location. They are working to validate suspected area of the issue and closer to isolating the damage. More update to follow.
  • Time: June 11, 2021, 6:26 p.m.
    Status: Identified
    Update: The vendor has identifies a circuit cut and has dispatched crews to resolve.

Updates:

  • Time: June 11, 2021, 6:12 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 5, 2021, 9:34 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 5, 2021, 9:31 a.m.
    Status: Investigating
    Update: A workaround is in place so that traffic flows properly as we continue our analysis of the root cause.
  • Time: June 5, 2021, 6:15 a.m.
    Status: Investigating
    Update: External network traffic is not routing to our switch gear at the TX1 datacenter facility. We are investigating upstream routing to identify the source of the issue.

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Frequently Asked Questions - Opus Interactive

Is there a Opus Interactive outage?
The current status of Opus Interactive is: Systems Active
Where can I find the official status page of Opus Interactive?
The official status page for Opus Interactive is here
How can I get notified if Opus Interactive is down or experiencing an outage?
To get notified of any status changes to Opus Interactive, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Opus Interactive every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Opus Interactive do?
Opus Interactive offers hybrid and multi-cloud solutions for enhanced performance, security, and optimization. Woman-owned with climate-positive cloud options.

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