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Is there an Outreach outage?

Outreach status: Systems Active

Last checked: 5 minutes ago

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Outreach outages and incidents

Outage and incident data over the last 30 days for Outreach.

There have been 2 outages or incidents for Outreach in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Outreach

Outlogger tracks the status of these components for Xero:

Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Outreach.io Website Active
Component Status
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Active
Application Active
CRM Sync Active
Mailbox Sync Active
Outreach Everywhere Active
Outreach Voice Active
Public API Active
Reports Active
Taskflow Active
Third Party Integration Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
App1a Active
App1b Active
App1c Active
App1e Active
App1f Active
App2a Active
App2b Active
App2c Active
App4a Active
Active
Outreach.io Website Active

Latest Outreach outages and incidents.

View the latest incidents for Outreach and check for official updates:

Updates:

  • Time: June 11, 2024, 7:56 p.m.
    Status: Resolved
    Update: We have reverted a configuration change and the issue was resolved.
  • Time: June 11, 2024, 7:20 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and a fix is being released to all bentos at this time.
  • Time: June 11, 2024, 7:07 p.m.
    Status: Investigating
    Update: We are currently investigating this issue and testing/ monitoring a fix at this time.

Updates:

  • Time: June 14, 2024, 6:42 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 10, 2024, 5:25 p.m.
    Status: Monitoring
    Update: We have released an update to our Outreach Everywhere extension (version 3.0.3) and are now experiencing a reduced error rate. In the event that your extension is not updating automatically, you may need to reach out to your IT Team to ensure that you have the most-recent Outreach Everywhere extension. We continue to experience reduced error rate and will continue to monitor. To check what version your chrome extension is in, you will need to 1) Copy and paste: chrome://extensions/?id=chmpifjjfpeodjljjadlobceoiflhdid to your browser URL 2) Review the version, and update manually if needed -> https://share.zight.com/Qwuo2OG9
  • Time: June 4, 2024, 5:14 p.m.
    Status: Monitoring
    Update: We continue to experience reduced error rate and will continue to monitor.
  • Time: June 3, 2024, 9:45 p.m.
    Status: Identified
    Update: We are continuing to monitor as users are experiencing reduced error rate to login.
  • Time: May 31, 2024, 10:31 p.m.
    Status: Identified
    Update: We have identified a potential root cause. We are currently testing out several proposed improvements. Further we have increased our telemetry as we monitor this issue going forward. Updates to follow.
  • Time: May 31, 2024, 11:01 a.m.
    Status: Investigating
    Update: We have identified some contributing factors that we are working to resolve through an update. The full root cause is still under investigation. The current workaround will be to perform sign-ins as shown by the Outreach purple banner that is shown in Gmail and Google Calendar.
  • Time: May 31, 2024, 7:13 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 30, 2024, 9:18 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue, where users are being asked to sign in multiple times a day in the chrome extension. We have not found root cause, but are actively working on resolving this issue as quickly as possible. The current workaround will be to perform sign-ins as shown by the Outreach purple banner that is shown in Gmail and Google Calendar.
  • Time: May 30, 2024, 4:46 p.m.
    Status: Investigating
    Update: We are currently investigating issues around our chrome extension where users are being asked to sign in multiple times a day. Please note, due to Google Chrome's new policy around extensions; if a user has not utilized the chrome extension for more than 6 hours, then the expectation is that the user will be asked to sign-in again. This is a new policy that has been enforced by the Google Chrome Extensions service.

Updates:

  • Time: May 24, 2024, 1:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 23, 2024, 6:25 p.m.
    Status: Monitoring
    Update: We have identified and resolved an issue where users encountered login issues with regards to the Outlook Add-In. We see full recovery, however will continue to monitor this situation.
  • Time: May 23, 2024, 5:24 p.m.
    Status: Investigating
    Update: We are investigating reports of users being asked to login multiple times a day and users being signed out prematurely.

Updates:

  • Time: May 22, 2024, 7:59 p.m.
    Status: Resolved
    Update: We have deployed the fix to this issue. Customer are now able to normally view CRM plugin settings.
  • Time: May 22, 2024, 6:30 p.m.
    Status: Identified
    Update: We have identified the root cause of this issue. Please note that CRM sync is still active and unaffected. Records are still being updated and created, both inbound and outbound. However, currently certain organizations will be unable to access their CRM settings. We are working on mitigation and will update once it is deployed.
  • Time: May 22, 2024, 5:59 p.m.
    Status: Investigating
    Update: We are still actively investigating an issue where a user is prompted to connect their plugin within CRM settings, even when there is already one connected.
  • Time: May 22, 2024, 12:29 p.m.
    Status: Investigating
    Update: We are currently investigating the issue.

Updates:

  • Time: May 17, 2024, 3:04 a.m.
    Status: Resolved
    Update: Engineering has confirmed that the issue is resolved. Users' call tasks will automatically be synced going forward and past calls should be synced to their CRM.
  • Time: May 17, 2024, 2:11 a.m.
    Status: Monitoring
    Update: Engineering has pushed out a fix that is producing improved sync times. We're currently monitoring to ensure that this issue is resolved.
  • Time: May 16, 2024, 11:41 p.m.
    Status: Identified
    Update: We have identified a potential root cause. We are working with our engineering team to deploy a potential fix and monitor improvement.
  • Time: May 16, 2024, 11:19 p.m.
    Status: Investigating
    Update: Users may still see a delay in their calls syncing to their CRM. Engineering is currently working on improving those times. We'll post again when we have another update.
  • Time: May 16, 2024, 10:46 p.m.
    Status: Investigating
    Update: Engineering is continuing to investigate the root cause of the issue. We'll post another update within the next half hour.
  • Time: May 16, 2024, 9:53 p.m.
    Status: Investigating
    Update: Engineering is continuing to investigate the root cause of the issue. We'll post another update within the next half hour.
  • Time: May 16, 2024, 9:23 p.m.
    Status: Investigating
    Update: Engineering is continuing to investigate the root cause of the issue. We'll post another update within the next half hour. In the meantime, calls can still be successfully synced to your CRM manually using the steps linked in this article: https://support.outreach.io/hc/en-us/articles/360057430953-How-To-Force-Sync-Activities-to-a-CRM
  • Time: May 16, 2024, 9:02 p.m.
    Status: Investigating
    Update: Calls are not automatically syncing to the CRM for users on app1e. Engineering is currently investigating. We'll post another update within the next half hour.

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Frequently Asked Questions - Outreach

Is there a Outreach outage?
The current status of Outreach is: Systems Active
Where can I find the official status page of Outreach?
The official status page for Outreach is here
How can I get notified if Outreach is down or experiencing an outage?
To get notified of any status changes to Outreach, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Outreach every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Outreach do?
Outreach is an AI-powered Sales Execution Platform that enables sales teams to create and close pipeline effectively, unlike basic sales engagement tools.

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