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Is there an Pantheon Operations outage?

Pantheon Operations status: Systems Active

Last checked: a minute ago

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Pantheon Operations outages and incidents

Outage and incident data over the last 30 days for Pantheon Operations.

There have been 2 outages or incidents for Pantheon Operations in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Pantheon Operations

Outlogger tracks the status of these components for Xero:

Autopilot Active
Billing Operations Active
Customer Sites Active
Dashboard Active
Front-End Sites Active
Git Active
Global CDN Active
Site Certificate Provisioning Active
Spinup Operations Active
Support Chat Active
Support Tickets Active
Terminus Operations Active
Workflow Operations Active
Component Status
Autopilot Active
Billing Operations Active
Customer Sites Active
Dashboard Active
Front-End Sites Active
Git Active
Global CDN Active
Site Certificate Provisioning Active
Spinup Operations Active
Support Chat Active
Support Tickets Active
Terminus Operations Active
Workflow Operations Active

Latest Pantheon Operations outages and incidents.

View the latest incidents for Pantheon Operations and check for official updates:

Updates:

  • Time: July 5, 2024, 6:57 p.m.
    Status: Resolved
    Update: Pantheon has successfully applied all necessary remediations to address CVE-2024-6387. We have thoroughly investigated and have not observed any impact on our customers due to this vulnerability. No action is needed by customers at this point. We remain committed to maintaining the highest level of security and will continue to monitor the situation closely.
  • Time: July 2, 2024, 10:34 p.m.
    Status: Investigating
    Update: Pantheon is aware of the recent vulnerabilities reported in CVE-2024-6387. We have already initiated efforts to mitigate this issue. We have not observed any impact on our customers due to this vulnerability. We are committed to maintaining the highest level of security and will continue to monitor closely. Thank you for your continued trust in our services.

Updates:

  • Time: June 20, 2024, 10:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 20, 2024, 9:45 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any recent reports of related issues.
  • Time: June 20, 2024, 8:47 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues. Please get in touch with Support if your sites are still experiencing 504 errors and workflow issues. We will provide an update in approximately 30 minutes to an hour or as soon as more information becomes available.
  • Time: June 20, 2024, 7:53 p.m.
    Status: Monitoring
    Update: A fix has been implemented, and the affected sites are now stable.
  • Time: June 20, 2024, 7:12 p.m.
    Status: Identified
    Update: The issue has been identified and we have implemented a remediation plan for affected sites. If you experience 504 errors or encounter failed workflows on your sites, please contact Support. We will provide an update in approximately 30 minutes or as soon as more information becomes available.
  • Time: June 20, 2024, 6:20 p.m.
    Status: Investigating
    Update: Internal monitoring has detected elevated issues site availability on the platform showing 504 and 502 errors. There are also elevated workflow errors on the platform. We are actively investigating this at the highest priority and will update as soon as we have more information.

Updates:

  • Time: June 5, 2024, 9:01 p.m.
    Status: Resolved
    Update: We are resolving this incident as the system has remained stable for more than three hours, and we are returning to normal level of monitoring.
  • Time: June 5, 2024, 8:05 p.m.
    Status: Monitoring
    Update: We are continuously engaged in active monitoring.
  • Time: June 5, 2024, 7:03 p.m.
    Status: Monitoring
    Update: The system has maintained stability for the last hour, and we are actively monitoring its performance.
  • Time: June 5, 2024, 6:09 p.m.
    Status: Investigating
    Update: We have observed another short spike in error rates and are continuing to investigate.
  • Time: June 5, 2024, 5:10 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 5, 2024, 4:11 p.m.
    Status: Investigating
    Update: We are monitoring intermittent elevated error rates and timeouts on the Dashboard. These may manifest as slow page loads and failed logins. If you have an urgent issue and are unable to reach support chat, please contact support via [email protected]

Updates:

  • Time: June 3, 2024, 7:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 3, 2024, 6:31 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 3, 2024, 6:15 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Customers might still be experiencing dashboard unavailability intermittently.
  • Time: June 3, 2024, 5:11 p.m.
    Status: Investigating
    Update: Internal monitoring has detected elevated issues with the Dashboard. We are actively investigating this at the highest priority and will update as soon as we have more information.

Updates:

  • Time: May 31, 2024, 9:43 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 31, 2024, 9:05 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 31, 2024, 8:31 a.m.
    Status: Investigating
    Update: The investigation is ongoing. We will provide another update within the next hour or as soon as we have more information.
  • Time: May 31, 2024, 7:29 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. We will provide another update within 1 hour or as soon as we have more information available.
  • Time: May 31, 2024, 6:25 a.m.
    Status: Investigating
    Update: We are still investigating this issue. Thank you for your patience as we resolve this matter.“
  • Time: May 31, 2024, 5:17 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 31, 2024, 4:37 a.m.
    Status: Investigating
    Update: We are actively investigating this at the highest priority and will update as soon as we have more information.
  • Time: May 31, 2024, 4:06 a.m.
    Status: Investigating
    Update: We have detected elevated error rates for code server related workflows. This issue does not affect any customer sites or uptime.

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Issues Detected

Frequently Asked Questions - Pantheon Operations

Is there a Pantheon Operations outage?
The current status of Pantheon Operations is: Systems Active
Where can I find the official status page of Pantheon Operations?
The official status page for Pantheon Operations is here
How can I get notified if Pantheon Operations is down or experiencing an outage?
To get notified of any status changes to Pantheon Operations, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Pantheon Operations every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Pantheon Operations do?
Pantheon is a WebOps platform that enables teams to create, host, and manage websites with speed and agility, meeting all business requirements.

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