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Is there an PatientWisdom (Legacy) outage?

PatientWisdom (Legacy) status: Systems Active

Last checked: 3 minutes ago

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PatientWisdom (Legacy) outages and incidents

Outage and incident data over the last 30 days for PatientWisdom (Legacy).

There have been 0 outages or incidents for PatientWisdom (Legacy) in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for PatientWisdom (Legacy)

Outlogger tracks the status of these components for Xero:

Web Service Active
Component Status
Web Service Active

Latest PatientWisdom (Legacy) outages and incidents.

View the latest incidents for PatientWisdom (Legacy) and check for official updates:

Updates:

  • Time: Dec. 22, 2021, 3:48 p.m.
    Status: Resolved
    Update: All services have been fully restored.
  • Time: Dec. 22, 2021, 2:28 p.m.
    Status: Monitoring
    Update: All services appear to be restored. Our team will continue to monitor for any remaining affected services.
  • Time: Dec. 22, 2021, 12:57 p.m.
    Status: Identified
    Update: The root cause for this failure is a networking issue in our AWS datacenter. We will continue to provide updates as we receive them from AWS.
  • Time: Dec. 22, 2021, 12:51 p.m.
    Status: Identified
    Update: The EC2 instances hosting our production database servers suffered a hardware failure. We are currently migrating the databases to new hosts.
  • Time: Dec. 22, 2021, 12:36 p.m.
    Status: Investigating
    Update: Our database servers are currently experiencing an elevated error rate. Our team is investigating the issue.

Updates:

  • Time: June 17, 2020, 7:38 p.m.
    Status: Resolved
    Update: The production database had to be restarted during a resizing operation. It was unavailable from 9:58 AM UTC to 10:01 UTC. The database was responsive after restart.

Updates:

  • Time: Oct. 10, 2019, 6 p.m.
    Status: Resolved
    Update: Changed a database setting that required a restart to take effect. The restart was performed at 10:01pm and was completed in under a minute.

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Frequently Asked Questions - PatientWisdom (Legacy)

Is there a PatientWisdom (Legacy) outage?
The current status of PatientWisdom (Legacy) is: Systems Active
Where can I find the official status page of PatientWisdom (Legacy)?
The official status page for PatientWisdom (Legacy) is here
How can I get notified if PatientWisdom (Legacy) is down or experiencing an outage?
To get notified of any status changes to PatientWisdom (Legacy), simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of PatientWisdom (Legacy) every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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