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Is there an Paystack outage?

Paystack status: Systems Active

Last checked: 8 minutes ago

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Paystack outages and incidents

Outage and incident data over the last 30 days for Paystack.

There have been 6 outages or incidents for Paystack in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Paystack

Outlogger tracks the status of these components for Xero:

API Active
Checkout Active
Dashboard Active
Payment Page Active
Transfers Active
Webhooks Active
Website Active
Cards Active
Direct Debit Active
Mobile Money Active
Pay with Transfer/EFT Active
QR Active
USSD Active
Virtual Account Numbers Active
Component Status
API Active
Checkout Active
Dashboard Active
Payment Page Active
Transfers Active
Webhooks Active
Website Active
Active
Cards Active
Direct Debit Active
Mobile Money Active
Pay with Transfer/EFT Active
QR Active
USSD Active
Virtual Account Numbers Active

Latest Paystack outages and incidents.

View the latest incidents for Paystack and check for official updates:

Updates:

  • Time: June 4, 2024, 2:28 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 4, 2024, 2:05 p.m.
    Status: Monitoring
    Update: Success rates have been stable since 15:57 SAST. We will continue to monitor.
  • Time: June 4, 2024, 1:40 p.m.
    Status: Investigating
    Update: We're seeing an increase in the failure rate for 3DS transactions. The issue has been escalated to our 3rd-party partners.

Updates:

  • Time: June 3, 2024, 5:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 3, 2024, 5:18 p.m.
    Status: Monitoring
    Update: Qr codes are generating as expected again. We have re-enabled the channel and will continue to monitor.
  • Time: June 3, 2024, 4:45 p.m.
    Status: Investigating
    Update: To minimize disruption we are disabling the Scan to Pay and Snapscan payment methods.
  • Time: June 3, 2024, 4:24 p.m.
    Status: Investigating
    Update: Scan to Pay and Snapscan transactions are currently failing to generate QR codes. The issue has been escalated to our 3rd-party partners and they are busy investigating.

Updates:

  • Time: May 28, 2024, 6:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 28, 2024, 1:02 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 28, 2024, 10:26 a.m.
    Status: Investigating
    Update: Performance has degraded again. We are continuing to investigating the issue.
  • Time: May 28, 2024, 10:12 a.m.
    Status: Monitoring
    Update: The service has stabilized. We will continue to monitor.
  • Time: May 28, 2024, 9:15 a.m.
    Status: Investigating
    Update: We are currently seeing intermittent failures on our public API. We are investigating the issue.

Updates:

  • Time: May 23, 2024, 7:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 23, 2024, 6:30 p.m.
    Status: Investigating
    Update: We have identified an issue causing payments to fail on Storefront. Our team is working on a fix, and this should be resolved shortly. We sincerely apologize for any disruption this has caused affected businesses and their customers.

Updates:

  • Time: May 15, 2024, 10:24 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 14, 2024, 8:58 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 14, 2024, 6:05 p.m.
    Status: Investigating
    Update: Transfers to bank accounts in Nigeria might experience a slight delay due to downtime from one of our technical partners. There might also be a delay in confirming deposits for transactions, top-ups and payments made to Dedicated Virtual Account and Pay with Transfers We're working with them to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.

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Frequently Asked Questions - Paystack

Is there a Paystack outage?
The current status of Paystack is: Systems Active
Where can I find the official status page of Paystack?
The official status page for Paystack is here
How can I get notified if Paystack is down or experiencing an outage?
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