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Is there an Paystack outage?

Paystack status: Systems Active

Last checked: 7 minutes ago

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Paystack outages and incidents

Outage and incident data over the last 30 days for Paystack.

There have been 6 outages or incidents for Paystack in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Paystack

Outlogger tracks the status of these components for Xero:

API Active
Checkout Active
Dashboard Active
Payment Page Active
Transfers Active
Webhooks Active
Website Active
Cards Active
Direct Debit Active
Mobile Money Active
Pay with Transfer/EFT Active
QR Active
USSD Active
Virtual Account Numbers Active
Component Status
API Active
Checkout Active
Dashboard Active
Payment Page Active
Transfers Active
Webhooks Active
Website Active
Active
Cards Active
Direct Debit Active
Mobile Money Active
Pay with Transfer/EFT Active
QR Active
USSD Active
Virtual Account Numbers Active

Latest Paystack outages and incidents.

View the latest incidents for Paystack and check for official updates:

Updates:

  • Time: Aug. 26, 2024, 6:52 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 23, 2024, 9:34 a.m.
    Status: Investigating
    Update: Our partner, Telecel, is currently having a downtime on their platform, which is affecting mobile money transactions. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service.

Updates:

  • Time: Aug. 20, 2024, 8:59 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 20, 2024, 8:22 a.m.
    Status: Monitoring
    Update: Success rates have returned to normal from 9:56 SAST. We will continue to monitor.
  • Time: Aug. 20, 2024, 5:17 a.m.
    Status: Investigating
    Update: Bankserv is still investigating the issue and we don't have an ETA for a fix yet.
  • Time: Aug. 19, 2024, 5:23 p.m.
    Status: Investigating
    Update: We are investigating an increase in 3DS transaction failures. The issue has been escalated to our 3rd party partners.

Updates:

  • Time: Aug. 14, 2024, 8:10 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 13, 2024, 3:45 p.m.
    Status: Investigating
    Update: Transfers to bank accounts in Nigeria might experience a slight delay due to downtime from one of our technical partners. There might also be a delay in confirming deposits for transactions, top-ups and payments made to Dedicated Virtual Account numbers. We're working with them to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.

Updates:

  • Time: Aug. 8, 2024, 5:28 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 8, 2024, 12:30 a.m.
    Status: Monitoring
    Update: Success rates have been stable since 01:50 SAST. We will continue to monitor.
  • Time: Aug. 7, 2024, 6:57 p.m.
    Status: Investigating
    Update: We're experiencing an increased failure rate for 3DS transactions. The issues has been escalated to our 3rd party partners.

Updates:

  • Time: July 22, 2024, 4:15 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 22, 2024, 12:16 a.m.
    Status: Monitoring
    Update: Success rates have been stable since 01:52 SAST. We'll continue to monitor.
  • Time: July 21, 2024, 11:40 p.m.
    Status: Identified
    Update: Bankserv is currently performing network maintenance, which is affecting 3DS transactions.
  • Time: July 21, 2024, 11:32 p.m.
    Status: Investigating
    Update: We are experiencing an increase in 3D Secure transactions failures. The issue has been escalated to our 3rd-party partners.

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Frequently Asked Questions - Paystack

Is there a Paystack outage?
The current status of Paystack is: Systems Active
Where can I find the official status page of Paystack?
The official status page for Paystack is here
How can I get notified if Paystack is down or experiencing an outage?
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