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Is there an Pepperi outage?

Pepperi status: Systems Active

Last checked: 2 minutes ago

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Pepperi outages and incidents

Outage and incident data over the last 30 days for Pepperi.

There have been 0 outages or incidents for Pepperi in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Pepperi

Outlogger tracks the status of these components for Xero:

Mobile Apps Sync Interface - EU Active
Mobile Apps Sync Interface - US Active
Pepperi API - EU Active
Pepperi API - US Active
Pepperi Integration Online API Active
Pepperi Integration Platform Active
Pepperi Integration Task API Active
Pepperi Integration UI Task Active
Pepperi Online Integration Active
Pepperi - Public site Active
Pepperi - Webapp Active
WebAdmin (Studio) - EU Active
WebAdmin (Studio) - US Active
Component Status
Mobile Apps Sync Interface - EU Active
Mobile Apps Sync Interface - US Active
Pepperi API - EU Active
Pepperi API - US Active
Pepperi Integration Online API Active
Pepperi Integration Platform Active
Pepperi Integration Task API Active
Pepperi Integration UI Task Active
Pepperi Online Integration Active
Pepperi - Public site Active
Pepperi - Webapp Active
WebAdmin (Studio) - EU Active
WebAdmin (Studio) - US Active

Latest Pepperi outages and incidents.

View the latest incidents for Pepperi and check for official updates:

Updates:

  • Time: Oct. 31, 2021, 12:03 p.m.
    Status: Resolved
    Update: All Pepperi platforms (WebApp and Mobile) are stable and back to normal.
  • Time: Oct. 31, 2021, 10:58 a.m.
    Status: Monitoring
    Update: Customers are suffering from slowness in Pepperi WebApp and mobile. We are working to fix the issue.
  • Time: Oct. 31, 2021, 9:37 a.m.
    Status: Monitoring
    Update: AWS has updated that between October 30 22:50 PM UTC and October 31 08:51 AM UTC they experienced degraded performance for a small number of EBS volumes in a single Availability Zone (usw2-az2) in the US-WEST-2 Region. The issue has been resolved and the service is operating normally. Pepperi is back online. Customers may experience lag for a short while due to increased incoming traffic after the downtime.
  • Time: Oct. 31, 2021, 7:57 a.m.
    Status: Identified
    Update: AWS has identified a failed network device causing degraded performance for a small number of EBS volumes in a single Availability Zone (usw2-az2) in the US-WEST-2 Region. They are continuing to work towards resolution.
  • Time: Oct. 31, 2021, 7 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Oct. 31, 2021, 6:58 a.m.
    Status: Identified
    Update: AWS engineers are working on a resolution.
  • Time: Oct. 31, 2021, 6:57 a.m.
    Status: Investigating
    Update: Amazon Web Services (AWS) support has confirmed degraded performance and connectivity of several EBS volumes in US-West-2 Region, which affect Pepperi services. We will keep you updated.
  • Time: Oct. 31, 2021, 6:52 a.m.
    Status: Investigating
    Update: Amazon Web Services (AWS) are having connectivity issues in their Oregon data center at the moment. We regret to inform you that this is affecting Pepperi services. Pepperi may currently only be used offline on mobile devices. We apologize for this inconvenience and we will update you once AWS resolves the issue.

Updates:

  • Time: Oct. 31, 2021, 12:03 p.m.
    Status: Resolved
    Update: All Pepperi platforms (WebApp and Mobile) are stable and back to normal.
  • Time: Oct. 31, 2021, 10:58 a.m.
    Status: Monitoring
    Update: Customers are suffering from slowness in Pepperi WebApp and mobile. We are working to fix the issue.
  • Time: Oct. 31, 2021, 9:37 a.m.
    Status: Monitoring
    Update: AWS has updated that between October 30 22:50 PM UTC and October 31 08:51 AM UTC they experienced degraded performance for a small number of EBS volumes in a single Availability Zone (usw2-az2) in the US-WEST-2 Region. The issue has been resolved and the service is operating normally. Pepperi is back online. Customers may experience lag for a short while due to increased incoming traffic after the downtime.
  • Time: Oct. 31, 2021, 7:57 a.m.
    Status: Identified
    Update: AWS has identified a failed network device causing degraded performance for a small number of EBS volumes in a single Availability Zone (usw2-az2) in the US-WEST-2 Region. They are continuing to work towards resolution.
  • Time: Oct. 31, 2021, 7 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Oct. 31, 2021, 6:58 a.m.
    Status: Identified
    Update: AWS engineers are working on a resolution.
  • Time: Oct. 31, 2021, 6:57 a.m.
    Status: Investigating
    Update: Amazon Web Services (AWS) support has confirmed degraded performance and connectivity of several EBS volumes in US-West-2 Region, which affect Pepperi services. We will keep you updated.
  • Time: Oct. 31, 2021, 6:52 a.m.
    Status: Investigating
    Update: Amazon Web Services (AWS) are having connectivity issues in their Oregon data center at the moment. We regret to inform you that this is affecting Pepperi services. Pepperi may currently only be used offline on mobile devices. We apologize for this inconvenience and we will update you once AWS resolves the issue.

Updates:

  • Time: Nov. 28, 2019, 1:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 28, 2019, 10:57 a.m.
    Status: Monitoring
    Update: We have identified a slow down with the intake of files (CSV) uploaded from ERPs to Pepperi FTP. The process in charge of this is back up at full speed, however currently working hard to service all files coming up. A queue has been generated and will take a few hours to release. The immediate result is that data uploaded from ERPs in CSV format (as opposed to Dataflows) will take longer to load up (up to 20 minutes delay) Status page will update when returning back to normal.

Updates:

  • Time: Nov. 28, 2019, 1:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 28, 2019, 10:57 a.m.
    Status: Monitoring
    Update: We have identified a slow down with the intake of files (CSV) uploaded from ERPs to Pepperi FTP. The process in charge of this is back up at full speed, however currently working hard to service all files coming up. A queue has been generated and will take a few hours to release. The immediate result is that data uploaded from ERPs in CSV format (as opposed to Dataflows) will take longer to load up (up to 20 minutes delay) Status page will update when returning back to normal.

Updates:

  • Time: Sept. 24, 2019, 7:58 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 24, 2019, 7:31 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 24, 2019, 7:31 a.m.
    Status: Investigating
    Update: Orders submitted are taking longer than expected to reach the ERPs. Issue is being investigated and fixed

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Frequently Asked Questions - Pepperi

Is there a Pepperi outage?
The current status of Pepperi is: Systems Active
Where can I find the official status page of Pepperi?
The official status page for Pepperi is here
How can I get notified if Pepperi is down or experiencing an outage?
To get notified of any status changes to Pepperi, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Pepperi every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Pepperi do?
Pepperi offers a unified commerce solution for B2B sales planning, execution, and analysis. Trusted by innovative brands worldwide.

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