Is there an PhoneBurner outage?
PhoneBurner status: Systems Active
Last checked: a minute ago
Get notified about any outages, downtime or incidents for PhoneBurner and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: a minute ago
Get notified about any outages, downtime or incidents for PhoneBurner and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for PhoneBurner.
Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!
Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| API | Active |
| Dialer | Active |
| SMS | Active |
| Website | Active |
View the latest incidents for PhoneBurner and check for official updates:
Description: This incident has been resolved.
Status: Resolved
Impact: Critical | Started At: March 25, 2021, 4:26 p.m.
Description: Performance is back to normal. We are monitoring.
Status: Resolved
Impact: Minor | Started At: March 16, 2021, 5:28 p.m.
Description: Performance is back to normal. We are monitoring.
Status: Resolved
Impact: Minor | Started At: March 16, 2021, 5:28 p.m.
Description: Over the last few weeks another of our database servers has been quietly nearing a usage threshold and once it crossed it we lost the ability to query for data during dial sessions. This was a different database than the one that caused previous downtime incidents. That database server and all other database servers that support the entire PhoneBurner environment have now been upgraded in size. We have also installed new alerts and monitors on the databases that support PhoneBurner so we have better visibility into possible performance issues. We continue to monitor and audit our entire infrastructure for additional elements that need to be upgraded and better monitored. The entire PhoneBurner team is committed to resolving these issues and restoring calmness and stability to the system. We apologize for the impact this latest issue has had on your business. Thank you for your patience and understanding.
Status: Postmortem
Impact: Minor | Started At: March 11, 2021, 9:13 p.m.
Description: Over the last few weeks another of our database servers has been quietly nearing a usage threshold and once it crossed it we lost the ability to query for data during dial sessions. This was a different database than the one that caused previous downtime incidents. That database server and all other database servers that support the entire PhoneBurner environment have now been upgraded in size. We have also installed new alerts and monitors on the databases that support PhoneBurner so we have better visibility into possible performance issues. We continue to monitor and audit our entire infrastructure for additional elements that need to be upgraded and better monitored. The entire PhoneBurner team is committed to resolving these issues and restoring calmness and stability to the system. We apologize for the impact this latest issue has had on your business. Thank you for your patience and understanding.
Status: Postmortem
Impact: Minor | Started At: March 11, 2021, 9:13 p.m.
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