Pike13 outages and incidents
Outage and incident data over the last 30 days for Pike13.
There have been 1 outages or incidents for Pike13 in the last 30 days.
Severity Breakdown:
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Sign Up NowComponents and Services Monitored for Pike13
Outlogger tracks the status of these components for Xero:
Notifications
| Component | Status |
|---|---|
| 3rd Party Integration | Active |
| API | Active |
| Client App | Active |
| Payment Processing | Active |
| Reporting | Active |
| Your Pike13 Website | Active |
| Notifications | Active |
| Active | |
| SMS Messaging | Active |
Latest Pike13 outages and incidents.
View the latest incidents for Pike13 and check for official updates:
Maintenance Window Extended
Description: This incident has been resolved.
Status: Resolved
Impact: Major | Started At: May 11, 2022, 6:55 a.m.
Updates:
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Time: May 11, 2022, 7 a.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: May 11, 2022, 6:55 a.m.Status: MonitoringUpdate: The transition to a larger, speedier ecosystem is still underway.
Processing Delay
Description: This issue has been resolved. If you are experiencing any other trouble, please email [email protected]
Status: Resolved
Impact: Minor | Started At: May 10, 2022, 10:06 p.m.
Updates:
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Time: May 11, 2022, 2:10 a.m.Status: ResolvedUpdate: This issue has been resolved. If you are experiencing any other trouble, please email [email protected]
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Time: May 10, 2022, 10:06 p.m.Status: MonitoringUpdate: Pike13 is experiencing a delay processing background tasks such as sending notifications and schedule/event changes. We have identified the issue and your site will catch up with all background tasks while Pike13 catches up on the backlog of items to process. We will update this issue as soon as everything has caught up. If you are having any other issues, please contact [email protected]
Intermittent errors
Description: This incident has been resolved and all services are fully functional
Status: Resolved
Impact: Minor | Started At: May 4, 2022, 9:32 p.m.
Updates:
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Time: May 5, 2022, 5:38 a.m.Status: ResolvedUpdate: This incident has been resolved and all services are fully functional
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Time: May 4, 2022, 9:32 p.m.Status: InvestigatingUpdate: Pike13 is experiencing intermittent outages related to a recent optimization. The team is monitoring and addressing the issues as they are identified.
May 2, 2022 Outage
Description: Pike13 had service degradation affecting some sites. All systems should be back to normal as of 12:30 PST.
Status: Resolved
Impact: Major | Started At: May 2, 2022, 7:19 p.m.
Updates:
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Time: May 2, 2022, 7:58 p.m.Status: ResolvedUpdate: Pike13 had service degradation affecting some sites. All systems should be back to normal as of 12:30 PST.
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Time: May 2, 2022, 7:23 p.m.Status: MonitoringUpdate: We have identified and resolved the issue but will continue monitoring.
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Time: May 2, 2022, 7:19 p.m.Status: InvestigatingUpdate: We are receiving reports that some Pike13 pages are not loading. We are investigating the issue now.
Site Slowness, Enrollment data lag
Description: As of 16:00 PDT site performance returned to optimized performance.
Status: Resolved
Impact: Major | Started At: April 15, 2022, 7:14 p.m.
Updates:
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Time: April 16, 2022, 12:07 a.m.Status: ResolvedUpdate: As of 16:00 PDT site performance returned to optimized performance.
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Time: April 15, 2022, 7:16 p.m.Status: MonitoringUpdate: We are continuing to monitor for any further issues.
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Time: April 15, 2022, 7:14 p.m.Status: MonitoringUpdate: As a continuation of the outage earlier today, there are background processes running to backfill enrollment and other queued data from today's transactions. Currently, the estimate to process the background data is 4 hours, target completion 16:00 PDT. During this period all Pike13 services may perform more slowly than usual.
