Company Logo

Is there an Planet DDS outage?

Planet DDS status: Systems Active

Last checked: 3 minutes ago

Get notified about any outages, downtime or incidents for Planet DDS and 1800+ other cloud vendors. Monitor 10 companies, for free.

Subscribe for updates

Planet DDS outages and incidents

Outage and incident data over the last 30 days for Planet DDS.

There have been 1 outages or incidents for Planet DDS in the last 30 days.

Severity Breakdown:

Tired of searching for status updates?

Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!

Sign Up Now

Components and Services Monitored for Planet DDS

Outlogger tracks the status of these components for Xero:

https://www.planetdds.com/ Active
DCV - Token Registration Server Active
DICOM - Image Retrieval Active
DICOM - Image Storage Active
XVWeb AI Integration Active
XVWeb (Single Sign On) Active
XVWeb Viewer Active
API (Third Party Integrations) Active
C9 Agent Active
C9 Connect Active
C9 Signature / OrthoLync Active
Eligibility & Claims Active
https://cloud9.software/ Active
Imaging Active
Patient Portal Active
Payment Processing Active
Practice Management (cloud9ortho.com) Active
Reports Active
Statements Active
API (Existing, New) Active
Eligibility and Claims (DentalXchange) Active
Imaging (Apteryx) Active
Patient Communication Active
Patient Facing Application Active
Payment Processing Active
Practice Analytics Active
Practice Management Active
Reports Active
Patient Engagement Active
Component Status
https://www.planetdds.com/ Active
Active
DCV - Token Registration Server Active
DICOM - Image Retrieval Active
DICOM - Image Storage Active
XVWeb AI Integration Active
XVWeb (Single Sign On) Active
XVWeb Viewer Active
Active
API (Third Party Integrations) Active
C9 Agent Active
C9 Connect Active
C9 Signature / OrthoLync Active
Eligibility & Claims Active
https://cloud9.software/ Active
Imaging Active
Patient Portal Active
Payment Processing Active
Practice Management (cloud9ortho.com) Active
Reports Active
Statements Active
Active
API (Existing, New) Active
Eligibility and Claims (DentalXchange) Active
Imaging (Apteryx) Active
Patient Communication Active
Patient Facing Application Active
Payment Processing Active
Practice Analytics Active
Practice Management Active
Reports Active
Active
Patient Engagement Active

Latest Planet DDS outages and incidents.

View the latest incidents for Planet DDS and check for official updates:

Updates:

  • Time: Nov. 4, 2024, 5:34 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 4, 2024, 5:32 p.m.
    Status: Investigating
    Update: This issue is now resolved.
  • Time: Nov. 4, 2024, 5:24 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 4, 2024, 5:07 p.m.
    Status: Investigating
    Update: The database that handles this is maxed out. We are now upgrading that database to allow more connections.
  • Time: Nov. 4, 2024, 4:48 p.m.
    Status: Investigating
    Update: We’re currently experiencing an outage with Two Way Messaging/patient communication. We apologize for any inconvenience. Our team is working to restore service back to normal operation. Our team is actively working to restore service back to normal operation. We will provide an update in 15 minutes.

Updates:

  • Time: Oct. 7, 2024, 12:36 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 7, 2024, 12:14 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 7, 2024, 11:54 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 7, 2024, 11:39 a.m.
    Status: Investigating
    Update: We are continuing to investigate the issue. Some customers may experience failures logging into https://backup.denticon.com.
  • Time: Oct. 7, 2024, 11:25 a.m.
    Status: Investigating
    Update: We’re currently experiencing an outage with Practice Management. Customers may be unable to login at this time. We apologize for any inconvenience. Our team is actively working to restore service back to normal operation. We will provide an update in 15 minutes. Customers can login and use our backup site at https://backup.denticon.com/.

Updates:

  • Time: Sept. 26, 2024, 7:42 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 26, 2024, 5:17 p.m.
    Status: Investigating
    Update: OpenEdge continues to investigate issues with their payment gateway.
  • Time: Sept. 26, 2024, 4:56 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 26, 2024, 4:55 p.m.
    Status: Investigating
    Update: We’re currently experiencing degraded performance with payment processing through the Open Edge payment service. Other payment services are operating normally. We apologize for any inconvenience. Our team is working to restore service back to normal operation. Please see https://status.planetdds.com/ for detailed information on this issue.

Updates:

  • Time: Sept. 16, 2024, 2:54 p.m.
    Status: Resolved
    Update: The issue is mitigated. Texting and two-way communication is fully functional at this time.
  • Time: Sept. 16, 2024, 2:37 p.m.
    Status: Investigating
    Update: Currently you might be facing issues using two-way communication/texting features of Cloud9. We are aware of the issue and working on mitigation.

Updates:

  • Time: Sept. 12, 2024, 1:52 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 12, 2024, 1:23 p.m.
    Status: Investigating
    Update: We’re currently experiencing degraded performance impacting Denticon and Apteryx due to an ongoing issue with Microsoft Azure impacting customers using the AT&T ISP. We apologize for any inconvenience. We are currently monitoring the situation. Please see https://azure.status.microsoft/en-us/status for detailed information on this issue.

Check the status of similar companies and alternatives to Planet DDS

Akamai
Akamai

Systems Active

Nutanix
Nutanix

Systems Active

MongoDB
MongoDB

Issues Detected

LogicMonitor
LogicMonitor

Systems Active

Acquia
Acquia

Systems Active

Granicus System
Granicus System

Systems Active

CareCloud
CareCloud

Issues Detected

Redis
Redis

Systems Active

integrator.io
integrator.io

Systems Active

NinjaOne Trust

Systems Active

Pantheon Operations
Pantheon Operations

Systems Active

Securiti US
Securiti US

Systems Active

Frequently Asked Questions - Planet DDS

Is there a Planet DDS outage?
The current status of Planet DDS is: Systems Active
Where can I find the official status page of Planet DDS?
The official status page for Planet DDS is here
How can I get notified if Planet DDS is down or experiencing an outage?
To get notified of any status changes to Planet DDS, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Planet DDS every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

Start monitoring now!

Join OutLogger to be notified when any of your vendors or the components you use experience an outage or down time. Join for free - no credit card required.

Get Started for Free