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Is there an Platform9 outage?

Platform9 status: Systems Active

Last checked: a minute ago

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Platform9 outages and incidents

Outage and incident data over the last 30 days for Platform9.

There have been 0 outages or incidents for Platform9 in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Platform9

Outlogger tracks the status of these components for Xero:

Platform9 Cloud Active
Quay.io Registry Active
Component Status
Platform9 Cloud Active
Quay.io Registry Active

Latest Platform9 outages and incidents.

View the latest incidents for Platform9 and check for official updates:

Updates:

  • Time: Sept. 7, 2018, 11:20 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 7, 2018, 9:19 p.m.
    Status: Monitoring
    Update: We have identified the problematic service and have restored the affected environments
  • Time: Sept. 7, 2018, 8:37 p.m.
    Status: Investigating
    Update: We are investigating the problem and will provide an update shortly.

Updates:

  • Time: Aug. 17, 2018, 4:36 a.m.
    Status: Resolved
    Update: All systems are back online. We will provide a root cause as soon as we have it.
  • Time: Aug. 17, 2018, 2:44 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Aug. 17, 2018, 2:44 a.m.
    Status: Monitoring
    Update: We are still seeing some systems being impacted by the outage and have not recovered. We are working on recovering these environments.
  • Time: Aug. 17, 2018, 2:44 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Aug. 17, 2018, 1:31 a.m.
    Status: Monitoring
    Update: Most customer environments should be back online now. We apologize again for the inconvenience
  • Time: Aug. 17, 2018, 12:36 a.m.
    Status: Identified
    Update: We have replaced a network device and are working to recover customer environments.
  • Time: Aug. 17, 2018, 12:06 a.m.
    Status: Investigating
    Update: We are continuing to investigate the network outage. We appreciate your patience and apologize for the inconvenience.
  • Time: Aug. 16, 2018, 11:27 p.m.
    Status: Investigating
    Update: We are investigating network issues impacting access to the control plane for several customers.

Updates:

  • Time: Aug. 17, 2018, 4:36 a.m.
    Status: Resolved
    Update: All systems are back online. We will provide a root cause as soon as we have it.
  • Time: Aug. 17, 2018, 2:44 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Aug. 17, 2018, 2:44 a.m.
    Status: Monitoring
    Update: We are still seeing some systems being impacted by the outage and have not recovered. We are working on recovering these environments.
  • Time: Aug. 17, 2018, 2:44 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Aug. 17, 2018, 1:31 a.m.
    Status: Monitoring
    Update: Most customer environments should be back online now. We apologize again for the inconvenience
  • Time: Aug. 17, 2018, 12:36 a.m.
    Status: Identified
    Update: We have replaced a network device and are working to recover customer environments.
  • Time: Aug. 17, 2018, 12:06 a.m.
    Status: Investigating
    Update: We are continuing to investigate the network outage. We appreciate your patience and apologize for the inconvenience.
  • Time: Aug. 16, 2018, 11:27 p.m.
    Status: Investigating
    Update: We are investigating network issues impacting access to the control plane for several customers.

Updates:

  • Time: Aug. 2, 2018, 9:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 2, 2018, 9:56 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Aug. 2, 2018, 9 p.m.
    Status: Monitoring
    Update: A resolution is in place.
  • Time: Aug. 2, 2018, 8:52 p.m.
    Status: Identified
    Update: We have identified the underlying issue. A hardware failure caused the initial outage and the automated failover system was not able to restore network connectivity. We are working on restoring connectivity as soon as possible.
  • Time: Aug. 2, 2018, 8:26 p.m.
    Status: Investigating
    Update: We are investigating the cause and will update this page shortly

Updates:

  • Time: Aug. 2, 2018, 9:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 2, 2018, 9:56 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Aug. 2, 2018, 9 p.m.
    Status: Monitoring
    Update: A resolution is in place.
  • Time: Aug. 2, 2018, 8:52 p.m.
    Status: Identified
    Update: We have identified the underlying issue. A hardware failure caused the initial outage and the automated failover system was not able to restore network connectivity. We are working on restoring connectivity as soon as possible.
  • Time: Aug. 2, 2018, 8:26 p.m.
    Status: Investigating
    Update: We are investigating the cause and will update this page shortly

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Frequently Asked Questions - Platform9

Is there a Platform9 outage?
The current status of Platform9 is: Systems Active
Where can I find the official status page of Platform9?
The official status page for Platform9 is here
How can I get notified if Platform9 is down or experiencing an outage?
To get notified of any status changes to Platform9, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Platform9 every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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