Instructure outages and incidents
Outage and incident data over the last 30 days for Instructure.
There have been 4 outages or incidents for Instructure in the last 30 days.
Severity Breakdown:
None: 1
Minor: 3
Major: 0
Critical: 0
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Latest Instructure outages and incidents.
View the latest incidents for Instructure and check for official updates:
Some users are encountering errors when using Canvas.
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Feb. 13, 2024, 4:54 p.m.
Updates:
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Time: Feb. 13, 2024, 6:23 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Feb. 13, 2024, 6:07 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: Feb. 13, 2024, 5:19 p.m.Status: IdentifiedUpdate: The issue has been identified and a fix is being implemented.
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Time: Feb. 13, 2024, 4:54 p.m.Status: InvestigatingUpdate: We are currently investigating this issue.
Delayed New Quizzes Live Events
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Feb. 8, 2024, 10:55 p.m.
Updates:
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Time: Feb. 9, 2024, 12:44 a.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Feb. 9, 2024, 12:15 a.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: Feb. 8, 2024, 11:49 p.m.Status: IdentifiedUpdate: The issue has been identified and a fix is being implemented.
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Time: Feb. 8, 2024, 11:10 p.m.Status: MonitoringUpdate: Ou engineering team has identified the cause of the delayed live events, and they have implemented a fix. We are currently monitoring the fix.
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Time: Feb. 8, 2024, 10:58 p.m.Status: InvestigatingUpdate: We are continuing to investigate this issue.
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Time: Feb. 8, 2024, 10:55 p.m.Status: InvestigatingUpdate: Our engineering team has identified a delay with live events in New Quizzes. They are currently investigating the issue.
New Quizzes Live Events Delayed
Description: This incident has been resolved.
Status: Resolved
Impact: Minor | Started At: Feb. 5, 2024, 8:35 p.m.
Updates:
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Time: Feb. 5, 2024, 10:27 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Feb. 5, 2024, 10:20 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: Feb. 5, 2024, 9:43 p.m.Status: IdentifiedUpdate: The issue has been identified and a fix is being implemented.
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Time: Feb. 5, 2024, 8:48 p.m.Status: InvestigatingUpdate: We are continuing to investigate the issue. At current New Quiz Live Events being delayed appears to be affecting module unlocks, grade pass backs, content copying and syncing to Blueprint courses.
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Time: Feb. 5, 2024, 8:35 p.m.Status: InvestigatingUpdate: We are currently investigating an issue where completing a Canvas New Quiz does not unlock module requirements immediately and has a 5-10 minute delay. It also affects New Quizzes that are being copied into other courses.
Searching for Outcomes within New Quizzes is currently not returning any results for some users.
Description: This incident has been resolved.
Status: Resolved
Impact: None | Started At: Feb. 5, 2024, 7:22 p.m.
Updates:
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Time: Feb. 5, 2024, 10:52 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Feb. 5, 2024, 7:42 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: Feb. 5, 2024, 7:22 p.m.Status: IdentifiedUpdate: The issue has been identified and a fix is being implemented.
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Frequently Asked Questions - Instructure
Is there a Instructure outage?
The current status of Instructure is: Systems Active
Where can I find the official status page of Instructure?
The official status page for Instructure is
here
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What does Instructure do?
Instructure's Canvas LMS is a widely used educational software for schools and universities. Explore the benefits of the Instructure learning platform.