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Is there an Propel outage?

Propel status: Systems Active

Last checked: a minute ago

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Propel outages and incidents

Outage and incident data over the last 30 days for Propel.

There have been 1 outages or incidents for Propel in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Propel

Outlogger tracks the status of these components for Xero:

Mobile App Active
PDF Generation Service Active
Propel Core Functionality Active
Propel Export Active
Propel Import Active
Propel SSO Server Active
AWS S3 Integration Active
FDA Medwatch Integration Active
Onshape Integration Active
Solidworks Integration Active
Component Status
Mobile App Active
PDF Generation Service Active
Propel Core Functionality Active
Propel Export Active
Propel Import Active
Propel SSO Server Active
Active
AWS S3 Integration Active
FDA Medwatch Integration Active
Onshape Integration Active
Solidworks Integration Active

Latest Propel outages and incidents.

View the latest incidents for Propel and check for official updates:

Updates:

  • Time: Nov. 12, 2024, 6:48 p.m.
    Status: Resolved
    Update: The issue has been resolved. ESG is working on sending backed up Acknowledgements. All Acknowledgements will be sent to users by 4:00pm EST. Please submit tickets to [email protected] if you have not received Acknowledgements for your submissions by 4:00pm EST.
  • Time: Nov. 12, 2024, 5:50 p.m.
    Status: Monitoring
    Update: Please be advised that FDA ESG is currently experiencing issues sending Acknowledgements and creating helpdesk tickets due to network issue. This issue began at 5:19am EST on 11/12/24. ESG is able to receive and process submissions - please do not resend submissions. Acknowledgements will be sent once the network issue is resolved. Please do not submit any Acknowledgement related helpdesk tickets until advised further. For more information we encourage your Quality department to sign up for FDA system alerts: https://www.fda.gov/industry/policiesguidance/outage-notification-and-disruption-policy

Updates:

  • Time: July 22, 2024, 3:12 p.m.
    Status: Resolved
    Update: ESG has been fully operational since 6:30pm EDT on July 20, 2024. Please contact [email protected] for any missing acknowledgements for submissions sent after 2:17pm EDT on July 19, 2024. Any submissions sent prior to 2:17pm EDT on July 19, 2024 must be resent.
  • Time: July 19, 2024, 8:52 p.m.
    Status: Monitoring
    Update: ESG Pre-Production and Production is currently unavailable due to the ongoing CrowdStrike issues. We will notify all users once the system is available. Thank you, ESG Support

Updates:

  • Time: May 8, 2024, 2:09 p.m.
    Status: Resolved
    Update: Propel PDF Generation using templates outage has been resolved. Engineers are working with the service provider to investigate the root cause.
  • Time: May 8, 2024, 2:09 p.m.
    Status: Resolved
    Update: Propel PDF Generation using templates outage has been resolved. Engineers are working with the service provider to investigate the root cause.
  • Time: May 7, 2024, 10:36 p.m.
    Status: Investigating
    Update: A third-party service is responding with a Bad Gateway Error which is affecting Propel PDF Generation using templates. Engineers are currently working with the service provider to resolve the issue as quickly as possible. As we have improved timelines and information we will update our status page.
  • Time: May 7, 2024, 10:36 p.m.
    Status: Investigating
    Update: A third-party service is responding with a Bad Gateway Error which is affecting Propel PDF Generation using templates. Engineers are currently working with the service provider to resolve the issue as quickly as possible. As we have improved timelines and information we will update our status page.

Updates:

  • Time: Dec. 6, 2023, 3:30 p.m.
    Status: Resolved
    Update: Propel PDF Generation using templates outage has been resolved. Engineers are working with the service provider to investigate the root cause and work towards preventing this problem in the future.
  • Time: Dec. 6, 2023, 12:43 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 5, 2023, 8:20 p.m.
    Status: Investigating
    Update: A third-party service is responding with a Bad Gateway Error which is affecting Propel PDF Generation using templates. Engineers are currently working with the service provider to resolve the issue as quickly as possible. As we have improved timelines and information we will update our status page.

Updates:

  • Time: Dec. 6, 2023, 3:30 p.m.
    Status: Resolved
    Update: Propel PDF Generation using templates outage has been resolved. Engineers are working with the service provider to investigate the root cause and work towards preventing this problem in the future.
  • Time: Dec. 6, 2023, 12:43 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 5, 2023, 8:20 p.m.
    Status: Investigating
    Update: A third-party service is responding with a Bad Gateway Error which is affecting Propel PDF Generation using templates. Engineers are currently working with the service provider to resolve the issue as quickly as possible. As we have improved timelines and information we will update our status page.

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Frequently Asked Questions - Propel

Is there a Propel outage?
The current status of Propel is: Systems Active
Where can I find the official status page of Propel?
The official status page for Propel is here
How can I get notified if Propel is down or experiencing an outage?
To get notified of any status changes to Propel, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Propel every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Propel do?
Propel's platform integrates PLM, PIM, and QMS to streamline collaboration between product and commercial teams, enabling efficient growth.

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