Is there an PubNub outage?
PubNub status: Systems Active
Last checked: 2 minutes ago
Get notified about any outages, downtime or incidents for PubNub and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: 2 minutes ago
Get notified about any outages, downtime or incidents for PubNub and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for PubNub.
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Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| Functions | Active |
| Functions Service | Active |
| Key Value store | Active |
| Scheduler Service | Active |
| Vault | Active |
| Points of Presence | Active |
| Asia Pacific Points of Presence | Active |
| European Points of Presence | Active |
| North America Points of Presence | Active |
| Southern Asia Points of Presence | Active |
| Realtime Network | Active |
| Access Manager Service | Active |
| App Context Service | Active |
| DNS Service | Active |
| Mobile Push Gateway | Active |
| MQTT Gateway | Active |
| Presence Service | Active |
| Publish/Subscribe Service | Active |
| Realtime Analytics Service | Active |
| Storage and Playback Service | Active |
| Stream Controller Service | Active |
| Website and Portals | Active |
| Administration Portal | Active |
| PubNub Support Portal | Active |
| SDK Documentation | Active |
| Website | Active |
View the latest incidents for PubNub and check for official updates:
Description: ### **Problem Description, Impact, and Resolution** On April 2, 2023 at 15:34 UTC we observed an increased rate of timeouts and errors in our services for Presence, Push, History, Subscribe, and Auth Services in our US East Point of Presence. We identified the issue was related to repair work being performed on this PoP by one of our third party vendors. After identifying the issue, we rerouted traffic from US East to US West and moved the incident to Monitoring status since improvement was observed. Once we received an update from our third-party vendor that the repair work was complete, we routed traffic back to our US East PoP, and the issue was resolved at 17:13 UTC. ### **Mitigation Steps and Recommended Future Preventative Measures** To prevent a similar issue from occurring in the future we will implement more granular monitoring and alerting for early warning of such issues to the affected infrastructure.
Status: Postmortem
Impact: Minor | Started At: April 2, 2023, 4:19 p.m.
Description: ### **Problem Description, Impact, and Resolution** On Tuesday, March 21, 2023 at 09:08 UTC, we observed errors, timeouts, and delays in message delivery in our EU Central PoP. We rolled back the responsible configuration changes, and the issue was resolved at 09:38 UTC. This issue occurred due to a configuration change that allowed our subscribe service to use the existing resources better. Unfortunately, this caused us to hit a limit in open connection counts, leading to delays in creating new connections. This, in turn, led to delayed subscribe call connections and message delivery. This was the same issue that occurred on March 16th. Unfortunately, it is particularly difficult to measure the customer impact of the subscribe API. ### **Mitigation Steps and Recommended Future Preventative Measures** To prevent a similar issue from occurring in the future, there is a metric we can use to approximate customer impact that we will monitor closely going forward, including during any further configuration changes.
Status: Postmortem
Impact: None | Started At: March 22, 2023, 3:15 p.m.
Description: ### **Problem Description, Impact, and Resolution** On Tuesday, March 21, 2023 at 09:08 UTC, we observed errors, timeouts, and delays in message delivery in our EU Central PoP. We rolled back the responsible configuration changes, and the issue was resolved at 09:38 UTC. This issue occurred due to a configuration change that allowed our subscribe service to use the existing resources better. Unfortunately, this caused us to hit a limit in open connection counts, leading to delays in creating new connections. This, in turn, led to delayed subscribe call connections and message delivery. This was the same issue that occurred on March 16th. Unfortunately, it is particularly difficult to measure the customer impact of the subscribe API. ### **Mitigation Steps and Recommended Future Preventative Measures** To prevent a similar issue from occurring in the future, there is a metric we can use to approximate customer impact that we will monitor closely going forward, including during any further configuration changes.
Status: Postmortem
Impact: None | Started At: March 22, 2023, 3:15 p.m.
Description: ### **Problem Description, Impact, and Resolution** On December 9, 2022 at 19:12 UTC, we observed an increase in errors and latency for Access Manager API calls in our US East PoP. The errors and latency occurred shortly after initiating a deployment. We responded by stopping the deployment, and rerouted affected traffic. The issue was resolved at 19:20 UTC. This issue occurred because of a misconfiguration in an infrastructure deployment. **Mitigation Steps and Recommended Future Preventative Measures** To prevent a similar issue from occurring in the future, we will fix the misconfiguration and update our system to better handle failures.
Status: Postmortem
Impact: None | Started At: Dec. 9, 2022, 7:12 p.m.
Description: ### **Problem Description, Impact, and Resolution** On December 9, 2022 at 19:12 UTC, we observed an increase in errors and latency for Access Manager API calls in our US East PoP. The errors and latency occurred shortly after initiating a deployment. We responded by stopping the deployment, and rerouted affected traffic. The issue was resolved at 19:20 UTC. This issue occurred because of a misconfiguration in an infrastructure deployment. **Mitigation Steps and Recommended Future Preventative Measures** To prevent a similar issue from occurring in the future, we will fix the misconfiguration and update our system to better handle failures.
Status: Postmortem
Impact: None | Started At: Dec. 9, 2022, 7:12 p.m.
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