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Is there an QA outage?

QA status: Systems Active

Last checked: 2 minutes ago

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QA outages and incidents

Outage and incident data over the last 30 days for QA.

There have been 0 outages or incidents for QA in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for QA

Outlogger tracks the status of these components for Xero:

Authorization Active
Content Engine Active
Enterprise Reports Active
Hands-on Labs Active
Learning Paths Active
Login Active
Management Dashboard Active
Payments Active
Programs Active
Quizzes and Exams Active
Skill Profiles Active
Training Plans Active
Auth0 Email Delivery Active
Auth0 Machine to Machine Authentication Active
Auth0 Management API Active
Auth0 Other Active
Auth0 User Authentication Active
Android Mobile App Active
iOS Mobile App Active
Component Status
Authorization Active
Content Engine Active
Enterprise Reports Active
Hands-on Labs Active
Learning Paths Active
Login Active
Management Dashboard Active
Payments Active
Programs Active
Quizzes and Exams Active
Skill Profiles Active
Training Plans Active
Active
Auth0 Email Delivery Active
Auth0 Machine to Machine Authentication Active
Auth0 Management API Active
Auth0 Other Active
Auth0 User Authentication Active
Active
Android Mobile App Active
iOS Mobile App Active

Latest QA outages and incidents.

View the latest incidents for QA and check for official updates:

Updates:

  • Time: Dec. 17, 2020, noon
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 17, 2020, 11:43 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 17, 2020, 11:39 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue. Products are getting back online.
  • Time: Dec. 17, 2020, 11:32 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Dec. 17, 2020, 11:31 a.m.
    Status: Identified
    Update: The platform is unresponsive and users can't log in or use products. The engineering team identified the issue and a fix is being implemented.
  • Time: Dec. 17, 2020, 11:28 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Nov. 5, 2020, 4:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 5, 2020, 4:15 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 5, 2020, 11:19 a.m.
    Status: Identified
    Update: During the last product release that was aiming to improve the performance of the Enterprise Bridge feature, we introduced a bug. This issue is affecting individuals users only. We are working on a fix.
  • Time: Nov. 5, 2020, 11:06 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Oct. 9, 2020, 8 a.m.
    Status: Resolved
    Update: The incident has been resolved, Cloud Shell is fully operational in the previously affected Azure labs.
  • Time: Oct. 8, 2020, 7:03 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 8, 2020, 7:01 p.m.
    Status: Identified
    Update: We are working closely with the Azure team to find a way to solve the issue to the Azure Cloud Shell. This is the list of the affected Azure labs: - Provisioning an Azure VM with Terraform Modules - Working With Azure Cosmos DB - Linux Command Line Byte Session - Application Load Balancing with Azure Application Gateways - Create Containerized Solutions with Azure Kubernetes Service (AKS) - Connect Azure Virtual Networks with VNet-to-VNet VPN Connections - Deploy and Modify Azure Resource Manager Templates - Azure Resource Manager Templates In Depth - Understanding Core Azure Networking Products - Installing and Running Applications with Docker Enterprise Universal Control Plane (UCP) - Automate Azure File Sync Deployments with PowerShell - PowerShell Byte Session - Connect Azure Virtual Networks with VNet Peering - Configure Azure Virtual Networks Challenge - Azure Cloud Shell Playground - Docker Swarm Playground - Azure Networking Playground
  • Time: Oct. 8, 2020, 7:23 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Oct. 6, 2020, 2:16 p.m.
    Status: Investigating
    Update: The Azure Cloud Shell is not working in some Azure laboratories. We are currently investigating the issue.

Updates:

  • Time: Sept. 17, 2020, 4:07 a.m.
    Status: Resolved
    Update: AWS Resolved its incident so now labs are working fine
  • Time: Sept. 17, 2020, 4:07 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 16, 2020, 11:51 p.m.
    Status: Identified
    Update: There is an issue related to an external provider. AWS is having an issue with IAM API. More info https://status.aws.amazon.com/
  • Time: Sept. 16, 2020, 11:35 p.m.
    Status: Investigating
    Update: We are currently investigating the issue

Updates:

  • Time: July 21, 2020, 11:39 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 21, 2020, 10:46 a.m.
    Status: Monitoring
    Update: Amazon Web Services Hands-on Labs and Labs Challenges are now fully operational and we are monitoring that every user is able to sign in successfully in the AWS Management Console. AWS solved an issue that was preventing IAM users to sign in. More details: 3:25 AM PDT Between 12:02 AM and 2:35 AM PDT AWS customers experienced increased error rates while calling the IAM assume role, get session token and other APIs with the long term credentials. As of 2:35 AM PDT, we are fully recovered and the issue is resolved now. Other AWS services such as AWS CloudFormation whose features require these actions experienced similar impact.
  • Time: July 21, 2020, 9:18 a.m.
    Status: Investigating
    Update: AWS is experiencing increased error rates while calling the assume role API which is also affecting IAM as a whole, they are actively investigating. The issue is affecting Amazon Web Services Hands-on Labs and Labs Challenges, users are currently unable to sign in the AWS Management Console successfully.
  • Time: July 21, 2020, 8:34 a.m.
    Status: Investigating
    Update: We are currently investigating an issue that is affecting students' access to the AWS console.

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Frequently Asked Questions - QA

Is there a QA outage?
The current status of QA is: Systems Active
Where can I find the official status page of QA?
The official status page for QA is here
How can I get notified if QA is down or experiencing an outage?
To get notified of any status changes to QA, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of QA every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does QA do?
An enterprise platform that allows you to manage, visualize, and build your cloud, software development, and data skills in one place.

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