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Is there an Rainforest QA outage?

Rainforest QA status: Systems Active

Last checked: 3 minutes ago

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Rainforest QA outages and incidents

Outage and incident data over the last 30 days for Rainforest QA.

There have been 0 outages or incidents for Rainforest QA in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Rainforest QA

Outlogger tracks the status of these components for Xero:

Automation test execution Active
Exploratory Testing Active
Marketing site Active
Rainforest Active
Rainforest Emails Active
Rainforest SMS Numbers Active
Tester Community test execution Active
Tester Portal Active
Test Writing Service Active
Virtual Credit Cards Active
Visual Editor Active
Component Status
Automation test execution Active
Exploratory Testing Active
Marketing site Active
Rainforest Active
Rainforest Emails Active
Rainforest SMS Numbers Active
Tester Community test execution Active
Tester Portal Active
Test Writing Service Active
Virtual Credit Cards Active
Visual Editor Active

Latest Rainforest QA outages and incidents.

View the latest incidents for Rainforest QA and check for official updates:

Updates:

  • Time: Aug. 23, 2023, 4:25 p.m.
    Status: Resolved
    Update: We've identified the issue and all runs that were delayed have finished properly.
  • Time: Aug. 23, 2023, 3:33 p.m.
    Status: Investigating
    Update: We are investigating an issue with runs not finishing properly. This will result in delays receiving test execution results.

Updates:

  • Time: Sept. 11, 2023, 11:19 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 11, 2023, 11:19 a.m.
    Status: Identified
    Update: We've resolved this issue and now SMS messages can be sent in response to inbound messages in tests.
  • Time: Aug. 17, 2023, 10:50 a.m.
    Status: Identified
    Update: This has occurred because of new regulations surrounding registering sending messages from "long code" phone numbers (A2P 10DLC). We have started the process to register the numbers we use for sending SMS messages and our vendor has informed us this may take a few weeks. This only affects sending SMS messages from our virtual SMS inbox service. It does not affect receiving them - so tests that involve sending SMS messages such as MFA login and don't require a response via SMS are unaffected.
  • Time: Aug. 17, 2023, 10:50 a.m.
    Status: Identified
    Update: This has occurred because of new regulations surrounding registering sending messages from "long code" phone numbers (A2P 10DLC). We have started the process to register the numbers we use for sending SMS messages and our vendor has informed us this may take a few weeks. This only affects sending SMS messages from our virtual SMS inbox service. It does not affect receiving them - so tests that involve sending SMS messages such as MFA login and don't require a response via SMS are unaffected.
  • Time: Aug. 17, 2023, 3:18 a.m.
    Status: Identified
    Update: We've identified an issue with some messages sent via the Rainforest SMS app not being delivered. Incoming messages are not affected: messages sent to Rainforest SMS numbers from other services are viewable in the Rainforest SMS app.
  • Time: Aug. 17, 2023, 3:18 a.m.
    Status: Identified
    Update: We've identified an issue with some messages sent via the Rainforest SMS app not being delivered. Incoming messages are not affected: messages sent to Rainforest SMS numbers from other services are viewable in the Rainforest SMS app.

Updates:

  • Time: Aug. 11, 2023, 11:27 a.m.
    Status: Resolved
    Update: This issue has been resolved and runs are progressing as normal. If you are still experiencing issues, please reach out to us as at [email protected].
  • Time: Aug. 11, 2023, 11:21 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 11, 2023, 11:19 a.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing runs to be delayed from starting

Updates:

  • Time: Aug. 11, 2023, 11:27 a.m.
    Status: Resolved
    Update: This issue has been resolved and runs are progressing as normal. If you are still experiencing issues, please reach out to us as at [email protected].
  • Time: Aug. 11, 2023, 11:21 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 11, 2023, 11:19 a.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing runs to be delayed from starting

Updates:

  • Time: May 22, 2023, 7:47 p.m.
    Status: Resolved
    Update: This issue has been resolved. If you are still experiencing issues loading a virtual machine, please reach out to us as at [email protected].
  • Time: May 22, 2023, 6:32 p.m.
    Status: Investigating
    Update: Some users are reporting issues loading a Virtual Machine. Our team is actively investigating this issue.

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Frequently Asked Questions - Rainforest QA

Is there a Rainforest QA outage?
The current status of Rainforest QA is: Systems Active
Where can I find the official status page of Rainforest QA?
The official status page for Rainforest QA is here
How can I get notified if Rainforest QA is down or experiencing an outage?
To get notified of any status changes to Rainforest QA, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Rainforest QA every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Rainforest QA do?
Rainforest QA provides a QA platform that combines no-code test automation and professional QA services.

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