Trakstar Hire outages and incidents
Outage and incident data over the last 30 days for Trakstar Hire.
There have been 1 outages or incidents for Trakstar Hire in the last 30 days.
Severity Breakdown:
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Sign Up NowComponents and Services Monitored for Trakstar Hire
Outlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| API (api.recruiterbox.com) | Active |
| Server Infrastructure | Active |
| Trakstar Hire (Application) | Active |
Latest Trakstar Hire outages and incidents.
View the latest incidents for Trakstar Hire and check for official updates:
System Outage
Description: This incident has been resolved.
Status: Resolved
Impact: Major | Started At: Oct. 27, 2021, 7:23 p.m.
Updates:
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Time: Oct. 27, 2021, 8:42 p.m.Status: ResolvedUpdate: This incident has been resolved.
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Time: Oct. 27, 2021, 8:08 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
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Time: Oct. 27, 2021, 7:36 p.m.Status: InvestigatingUpdate: We are continuing to investigate this issue.
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Time: Oct. 27, 2021, 7:23 p.m.Status: InvestigatingUpdate: We are currently investigating a system outage for Trakstar Hire.
System Wide Issue
Description: This issue is resolved. Please refresh, and if you're still facing issues reach out at [email protected].
Status: Resolved
Impact: Major | Started At: Aug. 12, 2021, 1:36 p.m.
Updates:
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Time: Aug. 12, 2021, 1:59 p.m.Status: ResolvedUpdate: This issue is resolved. Please refresh, and if you're still facing issues reach out at [email protected].
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Time: Aug. 12, 2021, 1:48 p.m.Status: MonitoringUpdate: We have put in a fix, and are monitoring the results. Please refresh, and if you're still facing issues reach out at [email protected].
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Time: Aug. 12, 2021, 1:36 p.m.Status: InvestigatingUpdate: We are currently investigating a system wide issue which is causing system slowness, or inability to log in. Our team is working on a fix.
System Slowness
Description: The system issues seem to be resolved. If you face any further issues, reach out at [email protected]
Status: Resolved
Impact: Minor | Started At: Aug. 3, 2021, 1:27 p.m.
Updates:
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Time: Aug. 3, 2021, 1:52 p.m.Status: ResolvedUpdate: The system issues seem to be resolved. If you face any further issues, reach out at [email protected]
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Time: Aug. 3, 2021, 1:43 p.m.Status: MonitoringUpdate: The system slowness seems to be resolving - we're monitoring to make sure.
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Time: Aug. 3, 2021, 1:27 p.m.Status: InvestigatingUpdate: We are currently investigating system slowness. Our team is working towards a fix.
System Wide Issue
Description: All is good - so we are marking this as closed. If you have any further issues, please let us know at [email protected].
Status: Resolved
Impact: Major | Started At: July 12, 2021, 2:39 p.m.
Updates:
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Time: July 12, 2021, 5:29 p.m.Status: ResolvedUpdate: All is good - so we are marking this as closed. If you have any further issues, please let us know at [email protected].
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Time: July 12, 2021, 4:51 p.m.Status: MonitoringUpdate: We have deployed a fix, and all results look good. We'll continue to monitor for any abnormal behavior. If you face further issues, please let us know at [email protected].
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Time: July 12, 2021, 4:34 p.m.Status: IdentifiedUpdate: We have a fix in place, currently deploying. We'll finish testing on this, and then update here.
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Time: July 12, 2021, 4:21 p.m.Status: IdentifiedUpdate: We are trying a few different approaches to fixing this issue. I am sorry for the continued issue this is causing! As soon as we have a solution, we'll be back up and running!
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Time: July 12, 2021, 3:42 p.m.Status: IdentifiedUpdate: Our team is continuing to work towards a solution for this issue.
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Time: July 12, 2021, 2:49 p.m.Status: IdentifiedUpdate: We have found the cause of the issue, and are working on a fix.
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Time: July 12, 2021, 2:39 p.m.Status: InvestigatingUpdate: We are currently investigating a system wide issue. Once we have more details we'll be back in touch.
System Outage
Description: We have confirmed this issue is resolved. If you're still seeing issues, please refresh your page or log out/back in. If you need more help, you can reach our team at [email protected]
Status: Resolved
Impact: Major | Started At: June 11, 2021, 2:04 a.m.
Updates:
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Time: June 11, 2021, 3:33 a.m.Status: ResolvedUpdate: We have confirmed this issue is resolved. If you're still seeing issues, please refresh your page or log out/back in. If you need more help, you can reach our team at [email protected]
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Time: June 11, 2021, 3:20 a.m.Status: MonitoringUpdate: AWS has applied a fix, and we are seeing improvements. We're monitoring to see the full results.
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Time: June 11, 2021, 3:01 a.m.Status: IdentifiedUpdate: We have identified an issue with AWS, which services our data. We are in contact with them regarding a fix. As soon as we know more, we will update.
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Time: June 11, 2021, 2:38 a.m.Status: InvestigatingUpdate: Our team is continuing to investigate this issue.
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Time: June 11, 2021, 2:04 a.m.Status: InvestigatingUpdate: We are currently investigating a system outage. We will update once we know more.
