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Is there an Restaurant365 outage?

Restaurant365 status: Systems Active

Last checked: 6 minutes ago

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Restaurant365 outages and incidents

Outage and incident data over the last 30 days for Restaurant365.

There have been 0 outages or incidents for Restaurant365 in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Restaurant365

Outlogger tracks the status of these components for Xero:

API Active
Bank Integration Active
FTP File Watcher (Vendor Integration) Active
POS Integrations (DSS Polling) Active
Classic Active
R365 Active
Ad Hoc Active
Automated Report Distribution Active
Check & Invoice Printing Active
Custom Financials Reporter Active
FYIsoft Active
My Reports Active
R365 Intelligence Active
Customer Databases Active
R365 Payroll Active
Component Status
Active
API Active
Bank Integration Active
FTP File Watcher (Vendor Integration) Active
POS Integrations (DSS Polling) Active
Active
Classic Active
R365 Active
Active
Ad Hoc Active
Automated Report Distribution Active
Check & Invoice Printing Active
Custom Financials Reporter Active
FYIsoft Active
My Reports Active
R365 Intelligence Active
Active
Customer Databases Active
R365 Payroll Active

Latest Restaurant365 outages and incidents.

View the latest incidents for Restaurant365 and check for official updates:

Updates:

  • Time: Feb. 13, 2023, 9:41 p.m.
    Status: Resolved
    Update: At this time, we consider the matter resolved. If you are having trouble accessing your database, please contact our Support team: https://help.restaurant365.net/en/support/home#contact
  • Time: Feb. 13, 2023, 8:25 p.m.
    Status: Monitoring
    Update: At this time, all reported outages have been restored. If you are having trouble accessing your database, please contact our Support team: https://help.restaurant365.net/en/support/home#contact Our Engineering team will continue to monitor the network to ensure continued performance integrity.
  • Time: Feb. 13, 2023, 7:57 p.m.
    Status: Identified
    Update: Our Engineering team has verified a network disruption that has now stabilized. We are beginning to see service recovery for affected customers, but we are continuing to diagnose and monitor.
  • Time: Feb. 13, 2023, 7:26 p.m.
    Status: Investigating
    Update: We have received reports of outages affecting some of our customers. Our Engineering team is currently investigating the issue as a top priority. We will post updates here as they become available.

Updates:

  • Time: Dec. 12, 2022, 6:24 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 12, 2022, 4:16 p.m.
    Status: Investigating
    Update: We have received reports of some Android users being unable to log into the Red App. We are currently investigating and will update this page as more details become available.

Updates:

  • Time: Nov. 18, 2022, 3:49 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 18, 2022, 3:20 p.m.
    Status: Monitoring
    Update: A fix has been implemented and Toast POS data is now importing. We will continue to monitor until we are confident this is fully resolved.
  • Time: Nov. 18, 2022, 3:19 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 18, 2022, 2:09 p.m.
    Status: Investigating
    Update: We are currently investigating an issue preventing Toast POS data from auto importing

Updates:

  • Time: Oct. 12, 2022, 5:56 p.m.
    Status: Resolved
    Update: This incident has ben resolved. Changes were implemented to ensure successful imports daily from Toast POS.
  • Time: Oct. 12, 2022, 5:54 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Oct. 12, 2022, 3:06 p.m.
    Status: Identified
    Update: Due to a Toast update last night, DSS files for Toast users this morning are missing sales data. We are aware of this issue and our Engineering team is working both internally and with Toast representatives on a solution. If any further action is required on the part of Toast users, we will post details to this page.

Updates:

  • Time: Aug. 22, 2022, 9:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 22, 2022, 9:07 p.m.
    Status: Investigating
    Update: The development team has identified the issue here and deployed a fix. You should now be able to successfully export new hires to Payroll. If you are still seeing any issues with this process please reach out to our Support team at https://help.restaurant365.net.
  • Time: Aug. 22, 2022, 6:11 p.m.
    Status: Investigating
    Update: Our team has been made aware of an issue when attempting to export completed new hires to Payroll. Customers are currently receiving the following error: "R365 Export Error: Connection Reset By Peer. Please contact Payroll for more information." The issue is currently being investigated by our Development team and we will update this page as we have more information.

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Frequently Asked Questions - Restaurant365

Is there a Restaurant365 outage?
The current status of Restaurant365 is: Systems Active
Where can I find the official status page of Restaurant365?
The official status page for Restaurant365 is here
How can I get notified if Restaurant365 is down or experiencing an outage?
To get notified of any status changes to Restaurant365, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Restaurant365 every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here