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Is there an Revel Systems outage?

Revel Systems status: Systems Active

Last checked: 5 minutes ago

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Revel Systems outages and incidents

Outage and incident data over the last 30 days for Revel Systems.

There have been 2 outages or incidents for Revel Systems in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Revel Systems

Outlogger tracks the status of these components for Xero:

Core Reporting XT Active
Customer Support Active
Delivery XT Active
Driver XT Active
Loyalty XT Active
Online Ordering XT Active
QSR Automations Active
Revel Advantage Merchant Portal Active
Revel Data Connector Active
Revel Guard XT Active
Eigen Active
Givex Active
LevelUp Active
Paytronix Active
SVS Active
Synergy Active
Valutec Active
Vantiv Storecard Active
Worldpay Storecard Active
Como Active
LevelUp Active
Loyalty Plant Active
Paytronix Active
Punchh Active
Session M (formerly LoyaltyTree) Active
Synergy Active
Core Services Active
User Authentication (Auth0) Active
Adyen Active
FreedomPay Active
Mercury Active
Moneris Active
Tyro Active
Windcave Active
WorldPay TriPOS Active
Component Status
Core Reporting XT Active
Customer Support Active
Delivery XT Active
Driver XT Active
Loyalty XT Active
Online Ordering XT Active
QSR Automations Active
Revel Advantage Merchant Portal Active
Revel Data Connector Active
Revel Guard XT Active
Active
Eigen Active
Givex Active
LevelUp Active
Paytronix Active
SVS Active
Synergy Active
Valutec Active
Vantiv Storecard Active
Worldpay Storecard Active
Active
Como Active
LevelUp Active
Loyalty Plant Active
Paytronix Active
Punchh Active
Session M (formerly LoyaltyTree) Active
Synergy Active
Active
Core Services Active
User Authentication (Auth0) Active
Active
Adyen Active
FreedomPay Active
Mercury Active
Moneris Active
Tyro Active
Windcave Active
WorldPay TriPOS Active

Latest Revel Systems outages and incidents.

View the latest incidents for Revel Systems and check for official updates:

Updates:

  • Time: June 29, 2023, 5:37 p.m.
    Status: Resolved
    Update: Latest status update from Cash app support: We have fixed and refunded incorrectly charged amounts for all affected Cash Card transactions for the recently discovered technical issue. Your cash balance will now show that you've been refunded, though it may take up to 24 hours for Activity and receipts to be updated. Link to cash app status page: https://status.cash.app/history
  • Time: June 27, 2023, 6:40 p.m.
    Status: Monitoring
    Update: Received an update from Cash app support: We’re fixing the problem and will refund any amount that was incorrectly charged by the end of the day. Your cash balance will now show that you've been refunded, but it may take up to 24 hours for Activity and receipts to be updated.
  • Time: June 27, 2023, 4:04 p.m.
    Status: Identified
    Update: Most recent update from Cash App support: We recently discovered a technical issue that’s causing some customers to get charged double the amount of their transaction. We’re actively investigating and working to fix the issue as soon as possible, and we’ll share updates as soon as it’s resolved. We’ll notify customers who were impacted, and we’ll refund any duplicate charge that resulted from this issue.
  • Time: June 26, 2023, 11:01 p.m.
    Status: Investigating
    Update: Today Cash app reported an issue on their side about duplicate transactions occurring using their service Cash app support: Our team is aware of an issue causing duplicate Cash Card transactions, which is making some customers see a negative account balance. We are looking into this matter and will post resolution updates. https://status.cash.app/

Updates:

  • Time: June 27, 2023, 6:05 p.m.
    Status: Resolved
    Update: Due to a technical issue which has now been resolved, a subset of CAD and USD about scheduled for June 26th, 20203 will be delayed by one day. The affected payouts have now been successfully processed and funds will be made available to recipients today, June 27th, 2023

Updates:

  • Time: June 17, 2023, 6:54 p.m.
    Status: Resolved
    Update: Incident has been resolved.
  • Time: June 17, 2023, 4:14 p.m.
    Status: Investigating
    Update: We are seeing reports of global internet issues across the US. Namely, Comcast and Akamai are affected, the internet can partially work but for example, the POS may not reach the server, if you are experiencing said issues please activate offline mode following this article: https://support.revelsystems.com/s/article/Offline-Mode-Always-On-Mode-1582898971418

Updates:

  • Time: June 13, 2023, 9:03 p.m.
    Status: Resolved
    Update: The affected features have been restored.
  • Time: June 13, 2023, 8:44 p.m.
    Status: Investigating
    Update: Update: The affected features are restoring right now.
  • Time: June 13, 2023, 8:17 p.m.
    Status: Investigating
    Update: Management Console, Online Ordering and other services are currently affected by the global Amazon Web Services (AWS) outage. Please enable the Offline Mode if you are seeing any issues with payment processing on POS. Please follow the link to our article about Offline Mode: https://support.revelsystems.com/s/article/Offline-Mode-Always-On-Mode-1582898971418

Updates:

  • Time: June 13, 2023, 9:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 13, 2023, 7:41 p.m.
    Status: Investigating
    Update: We are currently investigating the issue.

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Frequently Asked Questions - Revel Systems

Is there a Revel Systems outage?
The current status of Revel Systems is: Systems Active
Where can I find the official status page of Revel Systems?
The official status page for Revel Systems is here
How can I get notified if Revel Systems is down or experiencing an outage?
To get notified of any status changes to Revel Systems, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Revel Systems every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Revel Systems do?
Experience the benefits of cloud-based POS system for efficient enterprise business management. Try our demo today.

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