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Is there an Revel Systems outage?

Revel Systems status: Systems Active

Last checked: 3 minutes ago

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Revel Systems outages and incidents

Outage and incident data over the last 30 days for Revel Systems.

There have been 2 outages or incidents for Revel Systems in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Revel Systems

Outlogger tracks the status of these components for Xero:

Core Reporting XT Active
Customer Support Active
Delivery XT Active
Driver XT Active
Loyalty XT Active
Online Ordering XT Active
QSR Automations Active
Revel Advantage Merchant Portal Active
Revel Data Connector Active
Revel Guard XT Active
Eigen Active
Givex Active
LevelUp Active
Paytronix Active
SVS Active
Synergy Active
Valutec Active
Vantiv Storecard Active
Worldpay Storecard Active
Como Active
LevelUp Active
Loyalty Plant Active
Paytronix Active
Punchh Active
Session M (formerly LoyaltyTree) Active
Synergy Active
Core Services Active
User Authentication (Auth0) Active
Adyen Active
FreedomPay Active
Mercury Active
Moneris Active
Tyro Active
Windcave Active
WorldPay TriPOS Active
Component Status
Core Reporting XT Active
Customer Support Active
Delivery XT Active
Driver XT Active
Loyalty XT Active
Online Ordering XT Active
QSR Automations Active
Revel Advantage Merchant Portal Active
Revel Data Connector Active
Revel Guard XT Active
Active
Eigen Active
Givex Active
LevelUp Active
Paytronix Active
SVS Active
Synergy Active
Valutec Active
Vantiv Storecard Active
Worldpay Storecard Active
Active
Como Active
LevelUp Active
Loyalty Plant Active
Paytronix Active
Punchh Active
Session M (formerly LoyaltyTree) Active
Synergy Active
Active
Core Services Active
User Authentication (Auth0) Active
Active
Adyen Active
FreedomPay Active
Mercury Active
Moneris Active
Tyro Active
Windcave Active
WorldPay TriPOS Active

Latest Revel Systems outages and incidents.

View the latest incidents for Revel Systems and check for official updates:

Updates:

  • Time: April 3, 2023, 2:31 p.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: April 3, 2023, 1:25 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results
  • Time: April 3, 2023, 12:50 p.m.
    Status: Investigating
    Update: If you need immediate support, please create a ticket via Help site support.revelsystems.com or contact our Chat support for immediate response.
  • Time: April 3, 2023, 11:57 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: March 30, 2023, 10:22 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 30, 2023, 7:52 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: March 30, 2023, 6:16 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented. For the time being to continue being operational please follow this guide to enable Offline Mode. https://support.revelsystems.com/s/article/Manual-Offline-Mode-on-the-Point-of-Sale-1582898972014
  • Time: March 30, 2023, 6:05 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: March 27, 2023, 6:37 p.m.
    Status: Resolved
    Update: FreedomPay has resolved the transaction processing latency issues and all transaction processing has returned to normal. Please follow this guide to process offline/decdlined transactions: https://support.revelsystems.com/s/article/How-to-Manually-Batch-Uncaptured-Offline-and-or-Declined-Credit-Card-Transactions-1582901172686
  • Time: March 27, 2023, 5:23 p.m.
    Status: Investigating
    Update: FreedomPay's Technical Team is continuing to investigate possible latency in transactions. We will continue to update the status of this page as updates become available. We recommend turning on offline payment processing on the POS: https://support.revelsystems.com/s/article/Manual-Offline-Mode-on-the-Point-of-Sale-1582898972014
  • Time: March 27, 2023, 4:37 p.m.
    Status: Investigating
    Update: FreedomPay is currently investigating reports of transaction processing latency with Freeway, FreedomPay's payment gateway. FreedomPay's Incident Response team is currently investigating the incident and will provide additional updates as soon as they arise.

Updates:

  • Time: March 20, 2023, 7:58 p.m.
    Status: Resolved
    Update: The issue has been resolved. The chat functionality is up and running.
  • Time: March 20, 2023, 6:17 p.m.
    Status: Investigating
    Update: The chat functionality is currently not available. If you do have any inquiries please feel free to reach out to support by phone. https://support.revelsystems.com/s/article/Call-Support-1582893041274

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Frequently Asked Questions - Revel Systems

Is there a Revel Systems outage?
The current status of Revel Systems is: Systems Active
Where can I find the official status page of Revel Systems?
The official status page for Revel Systems is here
How can I get notified if Revel Systems is down or experiencing an outage?
To get notified of any status changes to Revel Systems, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Revel Systems every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Revel Systems do?
Experience the benefits of cloud-based POS system for efficient enterprise business management. Try our demo today.

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