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Is there an Revel Systems outage?

Revel Systems status: Systems Active

Last checked: 6 minutes ago

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Revel Systems outages and incidents

Outage and incident data over the last 30 days for Revel Systems.

There have been 2 outages or incidents for Revel Systems in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Revel Systems

Outlogger tracks the status of these components for Xero:

Core Reporting XT Active
Customer Support Active
Delivery XT Active
Driver XT Active
Loyalty XT Active
Online Ordering XT Active
QSR Automations Active
Revel Advantage Merchant Portal Active
Revel Data Connector Active
Revel Guard XT Active
Eigen Active
Givex Active
LevelUp Active
Paytronix Active
SVS Active
Synergy Active
Valutec Active
Vantiv Storecard Active
Worldpay Storecard Active
Como Active
LevelUp Active
Loyalty Plant Active
Paytronix Active
Punchh Active
Session M (formerly LoyaltyTree) Active
Synergy Active
Core Services Active
User Authentication (Auth0) Active
Adyen Active
FreedomPay Active
Mercury Active
Moneris Active
Tyro Active
Windcave Active
WorldPay TriPOS Active
Component Status
Core Reporting XT Active
Customer Support Active
Delivery XT Active
Driver XT Active
Loyalty XT Active
Online Ordering XT Active
QSR Automations Active
Revel Advantage Merchant Portal Active
Revel Data Connector Active
Revel Guard XT Active
Active
Eigen Active
Givex Active
LevelUp Active
Paytronix Active
SVS Active
Synergy Active
Valutec Active
Vantiv Storecard Active
Worldpay Storecard Active
Active
Como Active
LevelUp Active
Loyalty Plant Active
Paytronix Active
Punchh Active
Session M (formerly LoyaltyTree) Active
Synergy Active
Active
Core Services Active
User Authentication (Auth0) Active
Active
Adyen Active
FreedomPay Active
Mercury Active
Moneris Active
Tyro Active
Windcave Active
WorldPay TriPOS Active

Latest Revel Systems outages and incidents.

View the latest incidents for Revel Systems and check for official updates:

Updates:

  • Time: Nov. 3, 2023, 6:22 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 3, 2023, 6:03 p.m.
    Status: Investigating
    Update: We are currently investigating the issue where "Cherry Tomatoes" appear on the cardswipe screen. The cardswipes do work as usual.

Updates:

  • Time: Oct. 30, 2023, 8:47 p.m.
    Status: Resolved
    Update: This incident has been resolved
  • Time: Oct. 30, 2023, 8:26 p.m.
    Status: Monitoring
    Update: The issue was with partner services and was resolved by a partner. We are currently monitoring it.
  • Time: Oct. 30, 2023, 8:16 p.m.
    Status: Investigating
    Update: This outage does not effect store operations
  • Time: Oct. 30, 2023, 8:15 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Oct. 30, 2023, 8:14 p.m.
    Status: Investigating
    Update: We are currently investigating issue with authentication service for loging in to URLs

Updates:

  • Time: Oct. 24, 2023, 2:06 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 24, 2023, 3:48 a.m.
    Status: Identified
    Update: A fix has been prepared and will be implemented in the upcoming maintenance window.
  • Time: Oct. 23, 2023, 3:34 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being prepared. If the POS is having syncing issues, please do not hesitate to reach out to support as we have a configuration fix we can make.
  • Time: Oct. 23, 2023, 12:17 p.m.
    Status: Investigating
    Update: Our Engineering teams are continuing to investigate the root cause. The issue only affects locations that had their Management Consoles updated to 2.78 tonight.
  • Time: Oct. 23, 2023, 11:41 a.m.
    Status: Investigating
    Update: We are currently investigating the issue. In the meantime, please avoid refreshing the POS station.

Updates:

  • Time: Oct. 21, 2023, 7:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 21, 2023, 7:40 p.m.
    Status: Monitoring
    Update: A fix has been implemented and our support telephone line should be functional again, monitoring the results.
  • Time: Oct. 21, 2023, 2:50 p.m.
    Status: Investigating
    Update: We are currently having an issue with our telephony system and our phone lines cannot be reached. If you need immediate assistance, send us an email to [email protected] and the number to reach out, or alternatively use self-service https://support.revelsystems.com/s/contactsupport

Updates:

  • Time: Oct. 16, 2023, 2:47 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 16, 2023, 1:35 a.m.
    Status: Investigating
    Update: FreedomPay is currently investigating reports of transaction processing latency and timeouts with Chase Paymentech.

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Frequently Asked Questions - Revel Systems

Is there a Revel Systems outage?
The current status of Revel Systems is: Systems Active
Where can I find the official status page of Revel Systems?
The official status page for Revel Systems is here
How can I get notified if Revel Systems is down or experiencing an outage?
To get notified of any status changes to Revel Systems, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Revel Systems every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Revel Systems do?
Experience the benefits of cloud-based POS system for efficient enterprise business management. Try our demo today.

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