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Is there an ReviewTrackers outage?

ReviewTrackers status: Systems Active

Last checked: 8 minutes ago

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ReviewTrackers outages and incidents

Outage and incident data over the last 30 days for ReviewTrackers.

There have been 0 outages or incidents for ReviewTrackers in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ReviewTrackers

Outlogger tracks the status of these components for Xero:

Dashboard & API Active
Data Collection Active
Homepage Active
Mail Delivery Active
Support Active
Component Status
Dashboard & API Active
Data Collection Active
Homepage Active
Mail Delivery Active
Support Active

Latest ReviewTrackers outages and incidents.

View the latest incidents for ReviewTrackers and check for official updates:

Updates:

  • Time: Dec. 6, 2015, 12:04 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 6, 2015, 12:04 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 5, 2015, 9:47 p.m.
    Status: Identified
    Update: We have concluded our investigation and the issue was caused by a high number of idle connections to the database that were not being closed correctly. We are taking preventive measures to ensure this issue does not reoccur.
  • Time: Dec. 5, 2015, 9:47 p.m.
    Status: Identified
    Update: We have concluded our investigation and the issue was caused by a high number of idle connections to the database that were not being closed correctly. We are taking preventive measures to ensure this issue does not reoccur.
  • Time: Dec. 5, 2015, 7:23 p.m.
    Status: Investigating
    Update: The app and API should be available again. We are temporarily increasing capacity to avoid more downtime today while we continue to investigate the root cause of this issue.
  • Time: Dec. 5, 2015, 7:23 p.m.
    Status: Investigating
    Update: The app and API should be available again. We are temporarily increasing capacity to avoid more downtime today while we continue to investigate the root cause of this issue.
  • Time: Dec. 5, 2015, 7:01 p.m.
    Status: Investigating
    Update: We are noticing an unusually high number of Database Connections that is impacting the availability of our Dashboard and v1 API. We are currently investigating and will update this incident as we know more.
  • Time: Dec. 5, 2015, 7:01 p.m.
    Status: Investigating
    Update: We are noticing an unusually high number of Database Connections that is impacting the availability of our Dashboard and v1 API. We are currently investigating and will update this incident as we know more.

Updates:

  • Time: Oct. 5, 2015, 6:50 p.m.
    Status: Resolved
    Update: No additional hardware failures have been noted and are marking this issue as resolved, as we continue to monitor to ensure it does not impact our service level.
  • Time: Oct. 5, 2015, 6:50 p.m.
    Status: Resolved
    Update: No additional hardware failures have been noted and are marking this issue as resolved, as we continue to monitor to ensure it does not impact our service level.
  • Time: Oct. 5, 2015, 3:24 p.m.
    Status: Monitoring
    Update: We are currently investigating what caused multiple hardware failures in our Amazon Web Services data center. Our redundant systems kicked in with minimal downtime, we are currently monitoring the issue.
  • Time: Oct. 5, 2015, 3:24 p.m.
    Status: Monitoring
    Update: We are currently investigating what caused multiple hardware failures in our Amazon Web Services data center. Our redundant systems kicked in with minimal downtime, we are currently monitoring the issue.

Updates:

  • Time: Aug. 13, 2015, 9:49 p.m.
    Status: Resolved
    Update: We identified the root cause as a server issue impacting some API customers. To resolve the issue we restarted the servers and are now back to normal levels. We apologize any inconvenience and are monitoring to ensure we provide the service level you expect. Thank you for your patience while we addressed this issue. If you have any questions or concerns, please contact [email protected].
  • Time: Aug. 13, 2015, 7:47 p.m.
    Status: Investigating
    Update: We're experiencing an elevated level of API errors and are currently looking into the issue.

Updates:

  • Time: Aug. 13, 2015, 9:49 p.m.
    Status: Resolved
    Update: We identified the root cause as a server issue impacting some API customers. To resolve the issue we restarted the servers and are now back to normal levels. We apologize any inconvenience and are monitoring to ensure we provide the service level you expect. Thank you for your patience while we addressed this issue. If you have any questions or concerns, please contact [email protected].
  • Time: Aug. 13, 2015, 7:47 p.m.
    Status: Investigating
    Update: We're experiencing an elevated level of API errors and are currently looking into the issue.

Updates:

  • Time: July 22, 2015, 6:38 p.m.
    Status: Resolved
    Update: Our engineers have been monitoring the situation believe this has been fully resolved. Thank you for your patience while we addressed this issue. If you have any questions or concerns, please contact [email protected].
  • Time: July 21, 2015, 2:43 p.m.
    Status: Monitoring
    Update: Our engineers are monitoring the situation as a fix was implemented overnight and has resolved the issue for the majority of the data delays. This issue is currently impacting less than 2% of locations and we are working to fully resolve the situation as quickly as possible. We apologize for this inconvenience and are working to restore service to the level you expect. Thank you for your patience while we address this issue. If you have any questions or concerns, please contact [email protected].
  • Time: July 20, 2015, 5:45 p.m.
    Status: Investigating
    Update: Our data collection infrastructure is experiencing above average delays in new reviews being made available via our platform. Our engineers are monitoring the situation and working to resolve the situation as quickly as possible. We apologize for this inconvenience and are working to restore service to the level you expect. Thank you for your patience while we address this issue. If you have any questions or concerns, please contact [email protected].

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Frequently Asked Questions - ReviewTrackers

Is there a ReviewTrackers outage?
The current status of ReviewTrackers is: Systems Active
Where can I find the official status page of ReviewTrackers?
The official status page for ReviewTrackers is here
How can I get notified if ReviewTrackers is down or experiencing an outage?
To get notified of any status changes to ReviewTrackers, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ReviewTrackers every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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