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Is there an Rev.io outage?

Rev.io status: Systems Active

Last checked: 3 minutes ago

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Rev.io outages and incidents

Outage and incident data over the last 30 days for Rev.io.

There have been 0 outages or incidents for Rev.io in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Rev.io

Outlogger tracks the status of these components for Xero:

AgentClick Web Active
BillCenter.net Web Active
Developer Documentation (developers.rev.io) Active
REST API Active
Rev.io Web Active
SOAP API Active
Client Data Cluster A01 Active
Client Data Cluster A02 Active
Client Data Cluster A03 Active
Client Data Cluster A04 Active
Client Data Cluster A05 Active
Client Data Cluster A06 Active
Client Data Cluster A07 Active
Client Data Cluster A08 Active
Client Data Cluster A09 Active
Client Data Cluster P01 Active
Client Data Cluster P02 Active
Email Queue Active
File Transfer Active
Recurring Billing Active
Rev.io Customer Profile Active
Usage Rating Active
AWS s3-us-east-2 Active
Dyn, Inc. Primary Zone Propagation Active
SendGrid API v3 Active
SendGrid Event Webhook Active
SendGrid SMTP Active
Twilio SMS Active
Avalara Avalara CloudConnect Active
Avalara Tax Calculation Service Active
SureTax API Active
Component Status
Active
AgentClick Web Active
BillCenter.net Web Active
Developer Documentation (developers.rev.io) Active
REST API Active
Rev.io Web Active
SOAP API Active
Active
Client Data Cluster A01 Active
Client Data Cluster A02 Active
Client Data Cluster A03 Active
Client Data Cluster A04 Active
Client Data Cluster A05 Active
Client Data Cluster A06 Active
Client Data Cluster A07 Active
Client Data Cluster A08 Active
Client Data Cluster A09 Active
Client Data Cluster P01 Active
Client Data Cluster P02 Active
Active
Email Queue Active
File Transfer Active
Recurring Billing Active
Rev.io Customer Profile Active
Usage Rating Active
Active
AWS s3-us-east-2 Active
Dyn, Inc. Primary Zone Propagation Active
SendGrid API v3 Active
SendGrid Event Webhook Active
SendGrid SMTP Active
Twilio SMS Active
Active
Avalara Avalara CloudConnect Active
Avalara Tax Calculation Service Active
SureTax API Active

Latest Rev.io outages and incidents.

View the latest incidents for Rev.io and check for official updates:

Updates:

  • Time: Aug. 20, 2019, 12:15 a.m.
    Status: Resolved
    Update: All issues resolved. Any clients experiencing performance degradation or downtime (on Client Data Cluster A01) are all back to normal now. We are continuing throughout the next 48 hours to monitor this environment closely and will alert you as soon as possible if any issues arise. We are also using this time to evaluate & find the root cause and further determine how we could have minimized the impact of such an event occurring in the future. I sincerely apologize for the trouble this afternoon and will make sure we get to the root of it and mitigate future occurrences of it as the top priority. Regards, Ross Overstreet [email protected] Chief Technology Officer Rev.io, LLC
  • Time: Aug. 20, 2019, 12:08 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Aug. 19, 2019, 6:55 p.m.
    Status: Identified
    Update: We isolated the issues to clients on the A02 cluster that performed an unplanned reboot. We are diligently investigating and will provide an update as soon as possible.
  • Time: Aug. 19, 2019, 6:51 p.m.
    Status: Investigating
    Update: We are currently investigating reports of slow and/or unresponsive client sites and will update here as soon as the issue has been identified.

Updates:

  • Time: Aug. 20, 2019, 12:15 a.m.
    Status: Resolved
    Update: All issues resolved. Any clients experiencing performance degradation or downtime (on Client Data Cluster A01) are all back to normal now. We are continuing throughout the next 48 hours to monitor this environment closely and will alert you as soon as possible if any issues arise. We are also using this time to evaluate & find the root cause and further determine how we could have minimized the impact of such an event occurring in the future. I sincerely apologize for the trouble this afternoon and will make sure we get to the root of it and mitigate future occurrences of it as the top priority. Regards, Ross Overstreet [email protected] Chief Technology Officer Rev.io, LLC
  • Time: Aug. 20, 2019, 12:08 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Aug. 19, 2019, 6:55 p.m.
    Status: Identified
    Update: We isolated the issues to clients on the A02 cluster that performed an unplanned reboot. We are diligently investigating and will provide an update as soon as possible.
  • Time: Aug. 19, 2019, 6:51 p.m.
    Status: Investigating
    Update: We are currently investigating reports of slow and/or unresponsive client sites and will update here as soon as the issue has been identified.

Updates:

  • Time: May 24, 2019, 11:58 p.m.
    Status: Resolved
    Update: This incident has been resolved. Our team is continuing to monitor the results of the fix. Please reach out to our support team should any similar issues persist.
  • Time: May 24, 2019, 8:29 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 24, 2019, 8:08 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being deployed.
  • Time: May 24, 2019, 7:56 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing server errors for all Rev.io client instances. Our team is working to restore access and will update accordingly.

Updates:

  • Time: May 24, 2019, 11:58 p.m.
    Status: Resolved
    Update: This incident has been resolved. Our team is continuing to monitor the results of the fix. Please reach out to our support team should any similar issues persist.
  • Time: May 24, 2019, 8:29 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 24, 2019, 8:08 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being deployed.
  • Time: May 24, 2019, 7:56 p.m.
    Status: Investigating
    Update: We are currently investigating an issue that is causing server errors for all Rev.io client instances. Our team is working to restore access and will update accordingly.

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Frequently Asked Questions - Rev.io

Is there a Rev.io outage?
The current status of Rev.io is: Systems Active
Where can I find the official status page of Rev.io?
The official status page for Rev.io is here
How can I get notified if Rev.io is down or experiencing an outage?
To get notified of any status changes to Rev.io, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Rev.io every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Rev.io do?
Rev.io's billing platform for MSPs and telecoms streamlines billing processes, freeing up time for business growth and innovation.