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Is there an Rev.io outage?

Rev.io status: Systems Active

Last checked: 5 minutes ago

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Rev.io outages and incidents

Outage and incident data over the last 30 days for Rev.io.

There have been 0 outages or incidents for Rev.io in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Rev.io

Outlogger tracks the status of these components for Xero:

AgentClick Web Active
BillCenter.net Web Active
Developer Documentation (developers.rev.io) Active
REST API Active
Rev.io Web Active
SOAP API Active
Client Data Cluster A01 Active
Client Data Cluster A02 Active
Client Data Cluster A03 Active
Client Data Cluster A04 Active
Client Data Cluster A05 Active
Client Data Cluster A06 Active
Client Data Cluster A07 Active
Client Data Cluster A08 Active
Client Data Cluster A09 Active
Client Data Cluster P01 Active
Client Data Cluster P02 Active
Email Queue Active
File Transfer Active
Recurring Billing Active
Rev.io Customer Profile Active
Usage Rating Active
AWS s3-us-east-2 Active
Dyn, Inc. Primary Zone Propagation Active
SendGrid API v3 Active
SendGrid Event Webhook Active
SendGrid SMTP Active
Twilio SMS Active
Avalara Avalara CloudConnect Active
Avalara Tax Calculation Service Active
SureTax API Active
Component Status
Active
AgentClick Web Active
BillCenter.net Web Active
Developer Documentation (developers.rev.io) Active
REST API Active
Rev.io Web Active
SOAP API Active
Active
Client Data Cluster A01 Active
Client Data Cluster A02 Active
Client Data Cluster A03 Active
Client Data Cluster A04 Active
Client Data Cluster A05 Active
Client Data Cluster A06 Active
Client Data Cluster A07 Active
Client Data Cluster A08 Active
Client Data Cluster A09 Active
Client Data Cluster P01 Active
Client Data Cluster P02 Active
Active
Email Queue Active
File Transfer Active
Recurring Billing Active
Rev.io Customer Profile Active
Usage Rating Active
Active
AWS s3-us-east-2 Active
Dyn, Inc. Primary Zone Propagation Active
SendGrid API v3 Active
SendGrid Event Webhook Active
SendGrid SMTP Active
Twilio SMS Active
Active
Avalara Avalara CloudConnect Active
Avalara Tax Calculation Service Active
SureTax API Active

Latest Rev.io outages and incidents.

View the latest incidents for Rev.io and check for official updates:

Updates:

  • Time: Oct. 26, 2022, 6:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 26, 2022, 6:22 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. Please reach out to the Client Success team with any issues.
  • Time: Oct. 26, 2022, 2:46 p.m.
    Status: Identified
    Update: We have identified an issue with the Rev.io web application billing queues. During this time, clients may experience degraded performance when using billing queues (email queue, print queue, create bills queue). Our team is working on a hotfix to resolve this and we will keep this thread updated as we receive updates.

Updates:

  • Time: Oct. 4, 2022, 8:13 p.m.
    Status: Resolved
    Update: This incident has been resolved. Paya has provided the following verbiage regarding the ACH outage. The PCON environment change was both critical and urgent, however was not supposed to be made during business hours. Due to an internal miscommunication the change was made premature. The temporary service interruption was what merchants experienced. We have new measures in place to improve monitoring throughout the system to avoid this in future that will be worked on this quarter.
  • Time: Oct. 4, 2022, 8:13 p.m.
    Status: Resolved
    Update: This incident has been resolved. Paya has provided the following verbiage regarding the ACH outage. The PCON environment change was both critical and urgent, however was not supposed to be made during business hours. Due to an internal miscommunication the change was made premature. The temporary service interruption was what merchants experienced. We have new measures in place to improve monitoring throughout the system to avoid this in future that will be worked on this quarter.
  • Time: Oct. 4, 2022, 7:21 p.m.
    Status: Monitoring
    Update: A fix has been implemented by Paya and we are monitoring the results. As of 2:25pm ET, we see ACH payment success on Rev.io Payments clients. Please reach out to Client Success with any questions.
  • Time: Oct. 4, 2022, 7:21 p.m.
    Status: Monitoring
    Update: A fix has been implemented by Paya and we are monitoring the results. As of 2:25pm ET, we see ACH payment success on Rev.io Payments clients. Please reach out to Client Success with any questions.
  • Time: Oct. 4, 2022, 5:30 p.m.
    Status: Identified
    Update: We have been alerted to an outage from the Paya payments platform that may be affecting Rev.io clients who are using Rev.io Payments for ACH processing. As soon as more information is available, we'll provide it here. Reach out to the Client Success team with any questions.
  • Time: Oct. 4, 2022, 5:30 p.m.
    Status: Identified
    Update: We have been alerted to an outage from the Paya payments platform that may be affecting Rev.io clients who are using Rev.io Payments for ACH processing. As soon as more information is available, we'll provide it here. Reach out to the Client Success team with any questions.

Updates:

  • Time: July 8, 2022, 2:11 p.m.
    Status: Resolved
    Update: A fix for the email, print and CDR Import functionality has been deployed and are fully operational.
  • Time: July 8, 2022, 1:23 p.m.
    Status: Identified
    Update: After a minor release this morning we found a bug that is preventing email, print and CDR import functionality. The team is working on a fix and getting it ready for release within the next 30 minutes. Will update when resolved.

Updates:

  • Time: July 8, 2022, 2:11 p.m.
    Status: Resolved
    Update: A fix for the email, print and CDR Import functionality has been deployed and are fully operational.
  • Time: July 8, 2022, 1:23 p.m.
    Status: Identified
    Update: After a minor release this morning we found a bug that is preventing email, print and CDR import functionality. The team is working on a fix and getting it ready for release within the next 30 minutes. Will update when resolved.

Updates:

  • Time: July 6, 2022, 6:29 p.m.
    Status: Resolved
    Update: This incident has been resolved, please reach out to the Client Success team with any questions or issues.
  • Time: July 6, 2022, 6:21 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 6, 2022, 6:02 p.m.
    Status: Investigating
    Update: We are currently investigating an issues affecting login access and connectivity to the Rev.io platform. As soon as we have identified and fixed the issue, we'll update this page.

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Frequently Asked Questions - Rev.io

Is there a Rev.io outage?
The current status of Rev.io is: Systems Active
Where can I find the official status page of Rev.io?
The official status page for Rev.io is here
How can I get notified if Rev.io is down or experiencing an outage?
To get notified of any status changes to Rev.io, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Rev.io every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Rev.io do?
Rev.io's billing platform for MSPs and telecoms streamlines billing processes, freeing up time for business growth and innovation.

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