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Is there an Ribbon Health outage?

Ribbon Health status: Systems Active

Last checked: 6 minutes ago

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Ribbon Health outages and incidents

Outage and incident data over the last 30 days for Ribbon Health.

There have been 0 outages or incidents for Ribbon Health in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Ribbon Health

Outlogger tracks the status of these components for Xero:

Editing Locations Active
Locations Search Active
Eligibility Check (powered by pVerify) Active
Procedure Cost Estimate Active
Editing Providers Active
Provider Search Active
Clinical Areas Active
Conditions Active
Insurances Active
Specialties Active
Treatments Active
Component Status
Active
Editing Locations Active
Locations Search Active
Active
Eligibility Check (powered by pVerify) Active
Procedure Cost Estimate Active
Active
Editing Providers Active
Provider Search Active
Active
Clinical Areas Active
Conditions Active
Insurances Active
Specialties Active
Treatments Active

Latest Ribbon Health outages and incidents.

View the latest incidents for Ribbon Health and check for official updates:

Updates:

  • Time: Nov. 3, 2021, 4:35 p.m.
    Status: Resolved
    Update: We have resolved the issue. This issue occured because a broadly used database table experienced unusually high latency due a migration bug, causing timeouts of our API.
  • Time: Nov. 3, 2021, 4:34 p.m.
    Status: Monitoring
    Update: Our API is experiencing an outage.

Updates:

  • Time: Oct. 14, 2021, 8:37 p.m.
    Status: Resolved
    Update: Our API had an outage due to an AWS hardware issue on our ElastiCache primary instance. AWS auto-switched to a different instance but there was an issue with how our API was configured to use this non-primary instance. As a result, API requests were failing and throwing a 500 server error. We have sinced fixed this by addressing the issues with our AWS configuration.

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Frequently Asked Questions - Ribbon Health

Is there a Ribbon Health outage?
The current status of Ribbon Health is: Systems Active
Where can I find the official status page of Ribbon Health?
The official status page for Ribbon Health is here
How can I get notified if Ribbon Health is down or experiencing an outage?
To get notified of any status changes to Ribbon Health, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Ribbon Health every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Ribbon Health do?
Ribbon Health provides reliable and practical healthcare provider information, including insurance coverage, prices, and performance, to improve healthcare decision-making.

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