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Is there an RiskLens outage?

RiskLens status: Systems Active

Last checked: 3 months ago

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RiskLens outages and incidents

Outage and incident data over the last 30 days for RiskLens.

There have been 0 outages or incidents for RiskLens in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for RiskLens

Outlogger tracks the status of these components for Xero:

FAIR-U Active
RiskLens Corporate Website Active
RiskLens API Active
RiskLens Platform Active
Component Status
FAIR-U Active
RiskLens Corporate Website Active
Active
RiskLens API Active
RiskLens Platform Active

Latest RiskLens outages and incidents.

View the latest incidents for RiskLens and check for official updates:

Updates:

  • Time: Dec. 5, 2022, 10:06 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 5, 2022, 7:35 p.m.
    Status: Monitoring
    Update: A fix has been implemented and all backlogged scenario calculations have been processed. We'll continue to monitor the service.
  • Time: Dec. 5, 2022, 7:15 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Dec. 5, 2022, 7:13 p.m.
    Status: Investigating
    Update: An incident delaying quantification processing infrastructure has been identified and is currently being worked. We will post updates on when we expect this issue to be resolved.

Updates:

  • Time: Dec. 5, 2022, 10:06 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 5, 2022, 7:35 p.m.
    Status: Monitoring
    Update: A fix has been implemented and all backlogged scenario calculations have been processed. We'll continue to monitor the service.
  • Time: Dec. 5, 2022, 7:15 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Dec. 5, 2022, 7:13 p.m.
    Status: Investigating
    Update: An incident delaying quantification processing infrastructure has been identified and is currently being worked. We will post updates on when we expect this issue to be resolved.

Updates:

  • Time: June 24, 2022, 3:05 p.m.
    Status: Postmortem
    Update: RiskLens has completed a Root Cause Analysis \(RCA\) related to the unplanned service outage. Please contact Customer Success for a copy \([[email protected]](mailto:[email protected])\).
  • Time: June 22, 2022, 5:57 p.m.
    Status: Resolved
    Update: The outage has been resolved. The outage was occurred due to an operational issue with cloud vendor. An (RCA) Root Cause Analysis will be published soon.
  • Time: June 22, 2022, 3:56 p.m.
    Status: Identified
    Update: We have identified the cause of the outage and are actively working with Microsoft (our cloud partner) to resolve. We currently do not have an ETA but will make updates here as soon as we have more information.
  • Time: June 22, 2022, 12:05 p.m.
    Status: Investigating
    Update: A ticket has been opened with azure to resolve the issue.

Updates:

  • Time: June 24, 2022, 3:05 p.m.
    Status: Postmortem
    Update: RiskLens has completed a Root Cause Analysis \(RCA\) related to the unplanned service outage. Please contact Customer Success for a copy \([[email protected]](mailto:[email protected])\).
  • Time: June 22, 2022, 5:57 p.m.
    Status: Resolved
    Update: The outage has been resolved. The outage was occurred due to an operational issue with cloud vendor. An (RCA) Root Cause Analysis will be published soon.
  • Time: June 22, 2022, 3:56 p.m.
    Status: Identified
    Update: We have identified the cause of the outage and are actively working with Microsoft (our cloud partner) to resolve. We currently do not have an ETA but will make updates here as soon as we have more information.
  • Time: June 22, 2022, 12:05 p.m.
    Status: Investigating
    Update: A ticket has been opened with azure to resolve the issue.

Updates:

  • Time: March 3, 2022, 9:39 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 3, 2022, 8:24 a.m.
    Status: Monitoring
    Update: ppp.risklens.com and v3.risklens.com have been restored. DNS propagation may take 10 minutes for the changes to resolve. We will continue to monitor the situation.
  • Time: March 3, 2022, 8:05 a.m.
    Status: Identified
    Update: Service has been restored on https://v3.risklens.com, we are working on https://app.risklens.com still.
  • Time: March 3, 2022, 6:23 a.m.
    Status: Identified
    Update: The issue has been escalated to our cloud provider to assist in resolving the issue. Our WAF is not reflecting the certificate properly and this is the last issue to be resolved.
  • Time: March 3, 2022, 2:04 a.m.
    Status: Identified
    Update: Certificates are being installed and service will be restored shortly.
  • Time: March 3, 2022, 1:07 a.m.
    Status: Identified
    Update: The certificate issue should be resolved within the next 30 minutes.
  • Time: March 3, 2022, 12:31 a.m.
    Status: Identified
    Update: We have identified an issue in our production environment with a certificate configuration that is causing the RiskLens Platform to be unavailable. We are actively working the issue and will post here once an ETA for resolution is available.

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Frequently Asked Questions - RiskLens

Is there a RiskLens outage?
The current status of RiskLens is: Systems Active
Where can I find the official status page of RiskLens?
The official status page for RiskLens is here
How can I get notified if RiskLens is down or experiencing an outage?
To get notified of any status changes to RiskLens, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of RiskLens every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does RiskLens do?
RiskLens provides cyber risk management solutions based on the FAIR™ standard, allowing users to assess risk in financial terms.

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