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Is there an Salesloft outage?

Salesloft status: Systems Active

Last checked: 2 minutes ago

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Salesloft outages and incidents

Outage and incident data over the last 30 days for Salesloft.

There have been 5 outages or incidents for Salesloft in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Salesloft

Outlogger tracks the status of these components for Xero:

Cellular Carriers Active
Conversation Intelligence Active
Deals Active
Drift Chat Active
Drift Email Active
Drift Video Active
Salesloft.com Website Active
Salesloft Connect (Chrome Extension) Active
Salesloft Help Center Active
Salesloft Web Application Active
G-Suite Applications Active
Hubspot Active
LinkedIn Active
MS Outlook Active
Nylas Active
Salesforce Active
Vidyard Active
VoIP Provider Active
Component Status
Cellular Carriers Active
Conversation Intelligence Active
Deals Active
Drift Chat Active
Drift Email Active
Drift Video Active
Salesloft.com Website Active
Salesloft Connect (Chrome Extension) Active
Salesloft Help Center Active
Salesloft Web Application Active
Active
G-Suite Applications Active
Hubspot Active
LinkedIn Active
MS Outlook Active
Nylas Active
Salesforce Active
Vidyard Active
VoIP Provider Active

Latest Salesloft outages and incidents.

View the latest incidents for Salesloft and check for official updates:

Updates:

  • Time: July 19, 2024, 12:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 18, 2024, 12:22 p.m.
    Status: Monitoring
    Update: Engineering has completed the backfill of activities into CRMs as of late last night. This issue is now considered resolved. Thanks for your patience.
  • Time: July 17, 2024, 2:36 p.m.
    Status: Monitoring
    Update: Engineering is continuing to backfill activities and we are expecting it to be complete today. For clarity, this issue was related to all activity syncing including email activities, Linkedin activities, etc and not just call logging activities. All activities are being backfilled as well. Please monitor this status page for updates.
  • Time: July 17, 2024, 2:16 a.m.
    Status: Monitoring
    Update: Engineering has fixed an issue where call activity being recorded wasn't being synced to SFDC and Hubspot for some customers. All call activity moving forward will sync properly. All call activity that did not sync due to this error is currently being backfilled. We expect this process to be completed tomorrow. Please continue to monitor this status page for updates.
  • Time: July 17, 2024, 12:10 a.m.
    Status: Investigating
    Update: We are currently investigating an issue where call activity that is being recorded in Salesloft, is not being synced to SFDC and Hubspot properly for some Customers. Engineering is working to resolve this as a top priority. Please monitor this status page for updates.

Updates:

  • Time: June 18, 2024, 12:06 p.m.
    Status: Resolved
    Update: This issue is now considered resolved. Thanks for your patience.
  • Time: June 5, 2024, 8:01 p.m.
    Status: Monitoring
    Update: The Salesloft team has implemented a fix and, as a result, has seen errors dramatically decrease back to normal levels. We will continue to monitor the system to ensure the error rate is stable. Thanks again for bearing with us as we worked to resolve this issue.
  • Time: June 4, 2024, 3:44 p.m.
    Status: Investigating
    Update: The Salesloft team continues to work with our partners at Microsoft to implement a long-term fix for the errors customers are experiencing when replying to lofted emails inside the Salesloft application. In the meantime, we recommend customers experiencing the errors try the following: - Retrying failed emails from within the Salesloft platform - Utilize the Outlook add-in. More information on adding this can be found here: https://help.salesloft.com/s/article/Salesloft-Connect-for-Outlook-Windows-and-Mac?language=en_US#Install_Connect_Windows_Mac - Increasing your email send delay to 60 seconds. More information on how to update that setting here: https://help.salesloft.com/s/article/Manage-Team-Email-Settings?language=en_US#Set_Daily_Send_Limit_and_Adjust_the_Email_Delay_Time - Disabling HVE (High Velocity Email) in your Azure environment can also help prevent these errors. Consider contacting your IT team to ensure that setting is disabled. Thank your for your continued patience as we work to resolve this issue.
  • Time: May 31, 2024, 5:29 p.m.
    Status: Investigating
    Update: We have multiple reports from customers who are receiving intermittent errors when attempting to send emails from their connected Microsoft emails from inside the Salesloft Application. Our team is working with our counterparts at Microsoft to find a long-term solution to this issue, which appears to be caused by unexpected changes to the Microsoft API. Temporary Solutions - This happens when a user replies to an already lofted email thread in the Salesloft application. Retrying these failed emails has shown to be successful. - The other thing customers can do is utilize the Outlook add-in, which is also showing more success in the interim. More information on adding this can be found here: https://help.salesloft.com/s/article/Salesloft-Connect-for-Outlook-Windows-and-Mac?language=en_US#Install_Connect_Windows_Mac - Disabling HVE (High Velocity Email) in your Azure environment can also help prevent these errors. Consider contacting your IT team to ensure that setting is disabled. Thank you for your patience as we continue to work with our Microsoft counterparts on a longer-term solution. We will provide more updates as we have them.

Updates:

  • Time: May 24, 2024, 11:08 p.m.
    Status: Resolved
    Update: We've deployed a fix that has resolved the ability to access Salesloft. Please refresh your browser to ensure the applied changes take effect.
  • Time: May 24, 2024, 9:17 p.m.
    Status: Monitoring
    Update: Engineering has fixed an issue that was causing a service disruption for a subset of our customers. We will monitor the fix to ensure stability but Salesloft is available once again. Please continue to monitor the status page for updates.
  • Time: May 24, 2024, 9:02 p.m.
    Status: Investigating
    Update: We have reports of service disruption for some of our customers. This can show as slow load times, unresponsiveness or other system errors. Engineering is currently investigating this issue. Please continue to monitor the status page for updates.

Updates:

  • Time: May 17, 2024, 2:09 a.m.
    Status: Resolved
    Update: Google Cloud's incident has been resolved and we can confirm that Deals is working as expected again. This incident is now considered resolved. Thanks for your patience.
  • Time: May 17, 2024, 12:18 a.m.
    Status: Identified
    Update: Engineering has identified that Google Cloud is having an incident that is causing the issues on Deals. We will continue to monitor that situation and update when there is more information. Continue to monitor this status page for the latest updates.
  • Time: May 16, 2024, 11:47 p.m.
    Status: Investigating
    Update: Engineering is investigating an issue where some customers are unable to load the Deals tab. This is a top priority for our team, and we will update this status page with more details as they are available.

Updates:

  • Time: April 23, 2024, 10:33 p.m.
    Status: Resolved
    Update: We've deployed a fix that has resolved the ability to access Salesloft. Please refresh your browser to ensure the applied changes take effect.
  • Time: April 23, 2024, 8:32 p.m.
    Status: Investigating
    Update: The Salesloft team is currently investigating an issue for a subset of customers experiencing delays with the loading of the Platform or general unresponsiveness. This is a top priority for our team, and we will update this status page with more details as they are available.

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Frequently Asked Questions - Salesloft

Is there a Salesloft outage?
The current status of Salesloft is: Systems Active
Where can I find the official status page of Salesloft?
The official status page for Salesloft is here
How can I get notified if Salesloft is down or experiencing an outage?
To get notified of any status changes to Salesloft, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Salesloft every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Salesloft do?
Salesloft's Modern Revenue Platform empowers successful sales teams to increase revenue through advanced tools and strategies.

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