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Is there an Salesloft outage?

Salesloft status: Systems Active

Last checked: 6 minutes ago

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Salesloft outages and incidents

Outage and incident data over the last 30 days for Salesloft.

There have been 5 outages or incidents for Salesloft in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Salesloft

Outlogger tracks the status of these components for Xero:

Cellular Carriers Active
Conversation Intelligence Active
Deals Active
Drift Chat Active
Drift Email Active
Drift Video Active
Salesloft.com Website Active
Salesloft Connect (Chrome Extension) Active
Salesloft Help Center Active
Salesloft Web Application Active
G-Suite Applications Active
Hubspot Active
LinkedIn Active
MS Outlook Active
Nylas Active
Salesforce Active
Vidyard Active
VoIP Provider Active
Component Status
Cellular Carriers Active
Conversation Intelligence Active
Deals Active
Drift Chat Active
Drift Email Active
Drift Video Active
Salesloft.com Website Active
Salesloft Connect (Chrome Extension) Active
Salesloft Help Center Active
Salesloft Web Application Active
Active
G-Suite Applications Active
Hubspot Active
LinkedIn Active
MS Outlook Active
Nylas Active
Salesforce Active
Vidyard Active
VoIP Provider Active

Latest Salesloft outages and incidents.

View the latest incidents for Salesloft and check for official updates:

Updates:

  • Time: March 5, 2024, 9:54 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 28, 2024, 7:03 p.m.
    Status: Monitoring
    Update: Activity syncing has returned to normal and all backlogged activities from earlier today have synced over. Our team will continue to monitor our systems to ensure stability. Thanks again for your patience while we worked through this.
  • Time: Feb. 28, 2024, 6:23 p.m.
    Status: Monitoring
    Update: A fix has been implemented for the subset of customers experiencing a delay in activity syncing. The job that processes this syncing is running at full speed again, and we expect to be caught up on the backlog of tasks needing to be synced shortly. We will share another update as soon as the systems are fully caught up today.
  • Time: Feb. 28, 2024, 3:25 p.m.
    Status: Investigating
    Update: Our team is currently investigating a delay in activity sync from Salesloft to customers' CRMs for a small subset of customers. Data is intact, but customers might notice activities syncing at a much slower rate. Our team is working to identify the root cause and have these backlogged activities cleared by the end of the day. More information as we have it. Thanks for bearing with us while we investigate.

Updates:

  • Time: Feb. 27, 2024, 11:59 a.m.
    Status: Resolved
    Update: All backlogged activities/tasks have successfully synced to impacted customer CRMs and the underlying issue causing this backlog is resolved. Thanks for your patience while we worked through this issue.
  • Time: Feb. 26, 2024, 8:36 p.m.
    Status: Identified
    Update: The Salesloft team has identified the underlying cause of the sync delays and is working to implement a complete fix. Once the root cause of the issue has been addressed, all data intended to sync to your CRM will flow over as expected with no data loss. We will share another update with more information as soon as we have it.
  • Time: Feb. 26, 2024, 4:53 p.m.
    Status: Investigating
    Update: The Salesloft team is investigating reports from a subset of customers related to activities in Salesloft not syncing with your CRM. We are digging into this issue now and will provide another update shortly.

Updates:

  • Time: March 22, 2024, 12:13 p.m.
    Status: Resolved
    Update: This incident is now resolved. Thanks for your patience.
  • Time: Feb. 23, 2024, 9:45 p.m.
    Status: Investigating
    Update: The Salesloft team is investigating an issue where any user with a Custom User Role may have lost access to the “Team View” Permission in the “Coaching” category. If you are noticing that you or members of your team are no longer seeing appropriate users in the Coaching module, you’ll want to check the user permissions for that role and ensure that the “Team View” permission is enabled. More info on permissions for the Coaching feature here: https://help.salesloft.com/s/article/Getting-Started-with-Coaching?language=en_US More info for Admins on how to modify permissions here: https://help.salesloft.com/s/article/Roles-and-Permissions?language=en_US

Updates:

  • Time: Feb. 1, 2024, 1:49 p.m.
    Status: Resolved
    Update: The deployed fix has resolved the previous issue regarding call durations not displaying on the Salesloft Calls page. Call Duration should now be displaying as intended. Thank you for your continued patience in this matter.
  • Time: Feb. 1, 2024, 1:55 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results for the issue affecting the Salesloft Call Page call duration.
  • Time: Jan. 31, 2024, 11:23 p.m.
    Status: Investigating
    Update: We are investigating an issue affecting the Salesloft Call Page, specifically related to the display of call durations. Currently, users may experience the absence of call duration information after calls.

Updates:

  • Time: Dec. 22, 2023, 1:25 p.m.
    Status: Resolved
    Update: The update to the Salesloft Connect extension has been approved and updated in the Chrome Web Store. The updated version corrects the described issue. You can force an update of your extension directly from inside Chrome Navigate here: chrome://extensions/ Toggle on Developer Mode on the top right Click "Update" on the top left Or directly install the updated version here: https://chromewebstore.google.com/detail/salesloft-connect/cffgjgigjfgjkfdopbobbdadaelbhepo If you downloaded the Early Access Satellite version of the Extension, you may continue to use it. Thanks for your patience while we worked on correcting this issue.
  • Time: Dec. 21, 2023, 3:19 p.m.
    Status: Identified
    Update: The Salesloft team has identified an issue with the Sidecar Version of the Google Chrome extension. Customers have reported functionality disappearing when attempting to use the extension. While we await approval of the fixed version from the Google App Store, you can use our early access Satellite extension, which doesn't have this issue. Instructions for installing and how to use are located here: https://help.salesloft.com/s/article/Salesloft-Connect-V2-Early-Access?language=en_US We will share an update once the updated Sidecar extension version is in the Chrome store.

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Frequently Asked Questions - Salesloft

Is there a Salesloft outage?
The current status of Salesloft is: Systems Active
Where can I find the official status page of Salesloft?
The official status page for Salesloft is here
How can I get notified if Salesloft is down or experiencing an outage?
To get notified of any status changes to Salesloft, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Salesloft every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Salesloft do?
Salesloft's Modern Revenue Platform empowers successful sales teams to increase revenue through advanced tools and strategies.

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