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Is there an SalesRabbit outage?

SalesRabbit status: Systems Active

Last checked: a minute ago

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SalesRabbit outages and incidents

Outage and incident data over the last 30 days for SalesRabbit.

There have been 1 outages or incidents for SalesRabbit in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SalesRabbit

Outlogger tracks the status of these components for Xero:

Auth0 User Authentication Active
Chat Active
Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Active
Dropbox Sign, Fax, and Forms Document signing through Dropbox Sign and Fax Active
Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Active
Dropbox Sign, Fax, and Forms Send signature requests Active
Learn Active
Digital Contracts Active
EU API Active
Integrations Active
Mobile Apps Active
Web EU Active
Batch Geocoding Active
DataGrid: Business Search Active
DataGrid: Residential Active
Digital Contracts Active
Integrations Active
Mobile Apps Active
US Public API Active
Web App Active
Component Status
Auth0 User Authentication Active
Chat Active
Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Active
Dropbox Sign, Fax, and Forms Document signing through Dropbox Sign and Fax Active
Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Active
Dropbox Sign, Fax, and Forms Send signature requests Active
Learn Active
Active
Digital Contracts Active
EU API Active
Integrations Active
Mobile Apps Active
Web EU Active
Active
Batch Geocoding Active
DataGrid: Business Search Active
DataGrid: Residential Active
Digital Contracts Active
Integrations Active
Mobile Apps Active
US Public API Active
Web App Active

Latest SalesRabbit outages and incidents.

View the latest incidents for SalesRabbit and check for official updates:

Updates:

  • Time: Nov. 14, 2024, 7:03 p.m.
    Status: Resolved
    Update: The Learn issue is caching-related. If you experience problems, clear the cache on the browser, and it should work appropriately.
  • Time: Nov. 14, 2024, 4:27 p.m.
    Status: Investigating
    Update: We have received reports that the Learn LMS is not working properly. We are investigating.

Updates:

  • Time: June 27, 2024, 10 p.m.
    Status: Postmortem
    Update: We have determined that a minor network outage in our cloud provider caused our apps to be inaccessible for about 4 minutes.
  • Time: June 27, 2024, 9:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 27, 2024, 7:38 p.m.
    Status: Monitoring
    Update: We had a brief outage but are back.

Updates:

  • Time: May 4, 2024, 4:31 p.m.
    Status: Resolved
    Update: Due to a recent security incident at Dropbox, we changed the API keys for the service. Unfortunately, we missed a critical component. We have resolved the configuration issue, and all services are working as expected. More information can be found here: https://sign.dropbox.com/blog/a-recent-security-incident-involving-dropbox-sign
  • Time: May 4, 2024, 3:58 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 4, 2024, 3:58 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.

Updates:

  • Time: March 29, 2024, 11:48 p.m.
    Status: Resolved
    Update: We have determined that none of our internal systems were impacted. We are working with the vendor to resolve the issue and will restore service later next week. All customers can expect a reset of chat services to ensure that customer data is not shared inappropriately. We apologize for this inconvenience.
  • Time: March 27, 2024, 11:19 p.m.
    Status: Identified
    Update: The fix for chat will take more effort as we will need to rebuild to suit a change in API's. We expect to have the work done by the end of next week. We'll provide better estimates once we've had time to properly scope the change.
  • Time: March 27, 2024, 10:14 p.m.
    Status: Identified
    Update: Chat is currently offline as we resolve an issue with a recent update from the vendor. We'll provide estimates once we have resolved the issue.

Updates:

  • Time: March 29, 2024, 11:48 p.m.
    Status: Resolved
    Update: We have determined that none of our internal systems were impacted. We are working with the vendor to resolve the issue and will restore service later next week. All customers can expect a reset of chat services to ensure that customer data is not shared inappropriately. We apologize for this inconvenience.
  • Time: March 27, 2024, 11:19 p.m.
    Status: Identified
    Update: The fix for chat will take more effort as we will need to rebuild to suit a change in API's. We expect to have the work done by the end of next week. We'll provide better estimates once we've had time to properly scope the change.
  • Time: March 27, 2024, 10:14 p.m.
    Status: Identified
    Update: Chat is currently offline as we resolve an issue with a recent update from the vendor. We'll provide estimates once we have resolved the issue.

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Frequently Asked Questions - SalesRabbit

Is there a SalesRabbit outage?
The current status of SalesRabbit is: Systems Active
Where can I find the official status page of SalesRabbit?
The official status page for SalesRabbit is here
How can I get notified if SalesRabbit is down or experiencing an outage?
To get notified of any status changes to SalesRabbit, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SalesRabbit every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SalesRabbit do?
A platform designed for field sales teams, used by over 85K sales professionals to meet their needs.

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