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Is there an SalesRabbit outage?

SalesRabbit status: Systems Active

Last checked: 4 minutes ago

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SalesRabbit outages and incidents

Outage and incident data over the last 30 days for SalesRabbit.

There have been 1 outages or incidents for SalesRabbit in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SalesRabbit

Outlogger tracks the status of these components for Xero:

Auth0 User Authentication Active
Chat Active
Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Active
Dropbox Sign, Fax, and Forms Document signing through Dropbox Sign and Fax Active
Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Active
Dropbox Sign, Fax, and Forms Send signature requests Active
Learn Active
Digital Contracts Active
EU API Active
Integrations Active
Mobile Apps Active
Web EU Active
Batch Geocoding Active
DataGrid: Business Search Active
DataGrid: Residential Active
Digital Contracts Active
Integrations Active
Mobile Apps Active
US Public API Active
Web App Active
Component Status
Auth0 User Authentication Active
Chat Active
Dropbox Sign, Fax, and Forms API callbacks from Dropbox Sign Active
Dropbox Sign, Fax, and Forms Document signing through Dropbox Sign and Fax Active
Dropbox Sign, Fax, and Forms Embedded signing through Dropbox Sign Active
Dropbox Sign, Fax, and Forms Send signature requests Active
Learn Active
Active
Digital Contracts Active
EU API Active
Integrations Active
Mobile Apps Active
Web EU Active
Active
Batch Geocoding Active
DataGrid: Business Search Active
DataGrid: Residential Active
Digital Contracts Active
Integrations Active
Mobile Apps Active
US Public API Active
Web App Active

Latest SalesRabbit outages and incidents.

View the latest incidents for SalesRabbit and check for official updates:

Updates:

  • Time: Sept. 9, 2022, 3:39 a.m.
    Status: Resolved
    Update: We have not seen any further issues arise from last night's migration. While we will continue to monitor the situation, at this time we are closing this incident.
  • Time: Sept. 8, 2022, 8:18 p.m.
    Status: Monitoring
    Update: Earlier today we were made aware of some issues with geocoding leads and digital contracts. This was due to the work done during the maintenance window last night and we have identified the root cause of the issue. A fix was implemented and all evidence points towards the issue being resolved. We will continue to monitor the systems to ensure that today's issues are definitively resolved. Thanks for your patience and your support tickets.

Updates:

  • Time: Sept. 9, 2022, 3:39 a.m.
    Status: Resolved
    Update: We have not seen any further issues arise from last night's migration. While we will continue to monitor the situation, at this time we are closing this incident.
  • Time: Sept. 8, 2022, 8:18 p.m.
    Status: Monitoring
    Update: Earlier today we were made aware of some issues with geocoding leads and digital contracts. This was due to the work done during the maintenance window last night and we have identified the root cause of the issue. A fix was implemented and all evidence points towards the issue being resolved. We will continue to monitor the systems to ensure that today's issues are definitively resolved. Thanks for your patience and your support tickets.

Updates:

  • Time: Sept. 2, 2022, 4:30 p.m.
    Status: Resolved
    Update: The issue was caused by an automated process that removed part of our web assets. We’ve instituted processes to prevent this from happening again.
  • Time: Sept. 2, 2022, 4:30 p.m.
    Status: Resolved
    Update: The issue was caused by an automated process that removed part of our web assets. We’ve instituted processes to prevent this from happening again.
  • Time: Sept. 2, 2022, 3:47 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 2, 2022, 3:47 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 2, 2022, 3:03 p.m.
    Status: Identified
    Update: We've identified an issue with the web portal. We're working towards a fix.
  • Time: Sept. 2, 2022, 3:03 p.m.
    Status: Identified
    Update: We've identified an issue with the web portal. We're working towards a fix.

Updates:

  • Time: July 20, 2022, 4:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 20, 2022, 2:07 p.m.
    Status: Monitoring
    Update: The fix appears to be successful. We'll continue to monitor the situation.
  • Time: July 20, 2022, 2:03 p.m.
    Status: Monitoring
    Update: We've identified that the problem is with the caching system and we're deploying a fix.

Updates:

  • Time: July 20, 2022, 4:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 20, 2022, 2:07 p.m.
    Status: Monitoring
    Update: The fix appears to be successful. We'll continue to monitor the situation.
  • Time: July 20, 2022, 2:03 p.m.
    Status: Monitoring
    Update: We've identified that the problem is with the caching system and we're deploying a fix.

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Frequently Asked Questions - SalesRabbit

Is there a SalesRabbit outage?
The current status of SalesRabbit is: Systems Active
Where can I find the official status page of SalesRabbit?
The official status page for SalesRabbit is here
How can I get notified if SalesRabbit is down or experiencing an outage?
To get notified of any status changes to SalesRabbit, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SalesRabbit every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SalesRabbit do?
A platform designed for field sales teams, used by over 85K sales professionals to meet their needs.

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