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Is there an Sauce Labs outage?

Sauce Labs status: Systems Active

Last checked: 4 minutes ago

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Sauce Labs outages and incidents

Outage and incident data over the last 30 days for Sauce Labs.

There have been 2 outages or incidents for Sauce Labs in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Sauce Labs

Outlogger tracks the status of these components for Xero:

EU-Central Active
US-West Active
EU-Central Active
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US-East Active
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TestFairy Platform Active
TestFairy UI Active
EU-Central Active
US-East Active
US-West Active
saucelabs.com Active
Sauce Labs Documentation Active
support.saucelabs.com Active
EU-Central Active
US-East Active
US-West Active
EU-Central Active
US-West Active
EU-Central Active
US-West Active
EU-Central Active
US-West Active
Legacy Visual Testing (Screener) UI Active
Visual Testing Hub Active
Visual Testing Infrastructure Active
Visual Testing REST API Active
Component Status
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EU-Central Active
US-West Active
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EU-Central Active
US-East Active
US-West Active
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EU-Central Active
US-West Active
Active
TestFairy Platform Active
TestFairy UI Active
Active
EU-Central Active
US-East Active
US-West Active
Active
saucelabs.com Active
Sauce Labs Documentation Active
support.saucelabs.com Active
Active
EU-Central Active
US-East Active
US-West Active
Active
EU-Central Active
US-West Active
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EU-Central Active
US-West Active
Active
EU-Central Active
US-West Active
Active
Legacy Visual Testing (Screener) UI Active
Visual Testing Hub Active
Visual Testing Infrastructure Active
Visual Testing REST API Active

Latest Sauce Labs outages and incidents.

View the latest incidents for Sauce Labs and check for official updates:

Updates:

  • Time: Nov. 19, 2024, 10:28 p.m.
    Status: Resolved
    Update: After taking remedial action all services are operating as normal. This incident is resolved.
  • Time: Nov. 19, 2024, 9:35 p.m.
    Status: Investigating
    Update: Android real devices in US West 1, EU Central 1, and US East datacenter are unable to run automated Appium and Espresso app tests and manual app tests. We are investigating.

Updates:

  • Time: Oct. 30, 2024, 9:52 p.m.
    Status: Resolved
    Update: After taking remedial action all services are operating as normal. This incident is resolved.
  • Time: Oct. 30, 2024, 8:53 p.m.
    Status: Monitoring
    Update: We have taken remedial action and are seeing an improvement with Sauce Connect tunnel startup and allocation in the US-West-1 data center. We are monitoring
  • Time: Oct. 30, 2024, 7 p.m.
    Status: Investigating
    Update: We are currently seeing intermittent issues with Sauce Connect tunnel startup and allocation in the US-West-1 data center. We are investigating.

Updates:

  • Time: Oct. 11, 2024, 7:27 p.m.
    Status: Resolved
    Update: Between 9:33 and 19:21 UTC, Real Device tests running via Sauce Connect tunnel (version 5) experienced failures on US-West-1 and EU-Central-1 and US-East-4 Data centers. We have identified the issue and taken remedial action.

Updates:

  • Time: Oct. 11, 2024, 5:43 a.m.
    Status: Resolved
    Update: Between 04:30 and 04:57 UTC, we were experiencing elevated error rates and reduced device availability for Real device tests in our US-East data center. The issue is now resolved. All services are fully operational.

Updates:

  • Time: Oct. 1, 2024, 8:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 1, 2024, 6:20 p.m.
    Status: Monitoring
    Update: Access to support portal has been restored. We continue to monitor.
  • Time: Oct. 1, 2024, 5:06 p.m.
    Status: Identified
    Update: We are continuing monitor the status and update once the third party issue is resolved
  • Time: Oct. 1, 2024, 4:56 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Oct. 1, 2024, 4:32 p.m.
    Status: Identified
    Update: A third party provider is currently experiencing an outage which is impacting support.saucelabs.com. If this is an emergency and you wish to reach Sauce Labs Support team, please email us at [email protected].

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Frequently Asked Questions - Sauce Labs

Is there a Sauce Labs outage?
The current status of Sauce Labs is: Systems Active
Where can I find the official status page of Sauce Labs?
The official status page for Sauce Labs is here
How can I get notified if Sauce Labs is down or experiencing an outage?
To get notified of any status changes to Sauce Labs, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Sauce Labs every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Sauce Labs do?
Access a vast testing cloud for web and mobile apps with real devices, emulators, and simulators.

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