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Is there an Cloudimage by Scaleflex outage?

Cloudimage by Scaleflex status: Systems Active

Last checked: 4 minutes ago

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Cloudimage by Scaleflex outages and incidents

Outage and incident data over the last 30 days for Cloudimage by Scaleflex.

There have been 0 outages or incidents for Cloudimage by Scaleflex in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Cloudimage by Scaleflex

Outlogger tracks the status of these components for Xero:

Admin Console (UI) Active
API Active
Image Delivery CDN Active
Image Transformation Infrastructure Active
Component Status
Active
Admin Console (UI) Active
API Active
Image Delivery CDN Active
Image Transformation Infrastructure Active

Latest Cloudimage by Scaleflex outages and incidents.

View the latest incidents for Cloudimage by Scaleflex and check for official updates:

Updates:

  • Time: Nov. 1, 2023, 8:14 a.m.
    Status: Resolved
    Update: 2023-11-30 09:55 CET Dear Valued Customer, We are pleased to inform you that the recent issue impacting our services has been successfully resolved. Our dedicated team identified the root cause and restored normal operations. We genuinely appreciate your patience and continued support during this time. If you have any further questions or concerns, please do not hesitate to reach out to us. Best Regards, Major Incident Team
  • Time: Nov. 1, 2023, 7:59 a.m.
    Status: Investigating
    Update: Dear Customers, Please be advised that at 09:35 CET we've detected a network issue with one of our EU core servers that affects our services. Our engineering team is actively working on restoring the Service to normal operations. We regret any inconvenience this may have caused. Regards, Major Incident Team

Updates:

  • Time: Oct. 30, 2023, 2:39 p.m.
    Status: Resolved
    Update: 2023-10-30 14:00 CET Dear Valued Customer, We are pleased to inform you that the recent issue impacting our services has been successfully resolved. Our dedicated team worked diligently to address the situation and restore normal operations. Currently, our focus remains on optimizing the performance of our infrastructure to enhance your experience further. We are committed to providing you with a seamless and reliable service, and these efforts are a testament to that commitment. We genuinely appreciate your patience and continued support during this time. If you have any further questions or concerns, please do not hesitate to reach out to us. Warm regards, Major Incident Team
  • Time: Oct. 30, 2023, 2:39 p.m.
    Status: Resolved
    Update: 2023-10-30 14:00 CET Dear Valued Customer, We are pleased to inform you that the recent issue impacting our services has been successfully resolved. Our dedicated team worked diligently to address the situation and restore normal operations. Currently, our focus remains on optimizing the performance of our infrastructure to enhance your experience further. We are committed to providing you with a seamless and reliable service, and these efforts are a testament to that commitment. We genuinely appreciate your patience and continued support during this time. If you have any further questions or concerns, please do not hesitate to reach out to us. Warm regards, Major Incident Team
  • Time: Oct. 30, 2023, 12:42 p.m.
    Status: Monitoring
    Update: Dear Customer, Please be advised that we activated one of our spare servers into our infrastructure to mitigate the impact of Error 502. Our team, with the support of our hosting provider, is working diligently to address any remaining issues and optimise the performance of the infrastructure. We expect to fully resolve the situation in 20-30 minutes or earlier. Thank you for your continued support. Regards, Major Incident Team
  • Time: Oct. 30, 2023, 11:33 a.m.
    Status: Identified
    Update: At approximately 08:15 UTC, we detected via our monitoring systems that one of our EU load balancer servers was down, and we have been working with our hosting provider to resolve the issue. Since 10:00 AM UTC, Users may experience intermittent errors (essentially 502 Error) and delays while accessing the platform. Our engineering team is actively working on restoring the Service to normal operations. Regards, Major Incident Team
  • Time: Oct. 30, 2023, 11:33 a.m.
    Status: Identified
    Update: At approximately 08:15 UTC, we detected via our monitoring systems that one of our EU load balancer servers was down, and we have been working with our hosting provider to resolve the issue. Since 10:00 AM UTC, Users may experience intermittent errors (essentially 502 Error) and delays while accessing the platform. Our engineering team is actively working on restoring the Service to normal operations. Regards, Major Incident Team

Updates:

  • Time: Feb. 27, 2023, 8:47 p.m.
    Status: Resolved
    Update: Dear Customers, Please be advised that we've identifed the root cause of the network issue which is randomly affects our services. Our Infrastructure team implemented a fix and we were cautious in our statement while monitoring the network. All services have been back to normal for a couple of hours or more. We regret any inconvenience this may have caused. Regards, Scaleflex Incident Management team
  • Time: Feb. 27, 2023, 7:38 p.m.
    Status: Monitoring
    Update: Dear Customers, Please be advised that we've identifed the root cause of the network issue which is randomly affects our services. Our Infrastructure team implemented a fix earlier, and the situation is getting back to normal. We are now moving to monitoring mode until we are satisfied with the situation. We regret any inconvenience this may have caused. Regards, Scaleflex Incident Management team
  • Time: Feb. 27, 2023, 5:52 p.m.
    Status: Identified
    Update: Dear Customers, Please be advised that we've identifed the root cause of the network issue which is randomly affects our services. Our Infrastructure team is implementing the fix, and an update will come shortly. We regret any inconvenience this may have caused. Regards, Scaleflex Incident Management team
  • Time: Feb. 27, 2023, 4:41 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 27, 2023, 4:40 p.m.
    Status: Investigating
    Update: Dear Customers, Please be advised that we've detected a network issue that randomly affects our services. Our Infrastructure team is currently conducting an investigation, and an update will come shortly. We regret any inconvenience this may have caused. Regards, Scaleflex Incident Management team
  • Time: Feb. 27, 2023, 4:37 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Feb. 27, 2023, 8:47 p.m.
    Status: Resolved
    Update: Dear Customers, Please be advised that we've identifed the root cause of the network issue which is randomly affects our services. Our Infrastructure team implemented a fix and we were cautious in our statement while monitoring the network. All services have been back to normal for a couple of hours or more. We regret any inconvenience this may have caused. Regards, Scaleflex Incident Management team
  • Time: Feb. 27, 2023, 7:38 p.m.
    Status: Monitoring
    Update: Dear Customers, Please be advised that we've identifed the root cause of the network issue which is randomly affects our services. Our Infrastructure team implemented a fix earlier, and the situation is getting back to normal. We are now moving to monitoring mode until we are satisfied with the situation. We regret any inconvenience this may have caused. Regards, Scaleflex Incident Management team
  • Time: Feb. 27, 2023, 5:52 p.m.
    Status: Identified
    Update: Dear Customers, Please be advised that we've identifed the root cause of the network issue which is randomly affects our services. Our Infrastructure team is implementing the fix, and an update will come shortly. We regret any inconvenience this may have caused. Regards, Scaleflex Incident Management team
  • Time: Feb. 27, 2023, 4:41 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 27, 2023, 4:40 p.m.
    Status: Investigating
    Update: Dear Customers, Please be advised that we've detected a network issue that randomly affects our services. Our Infrastructure team is currently conducting an investigation, and an update will come shortly. We regret any inconvenience this may have caused. Regards, Scaleflex Incident Management team
  • Time: Feb. 27, 2023, 4:37 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Dec. 25, 2022, 11:49 a.m.
    Status: Resolved
    Update: Dear Valued Customers, Please be advised that the maintenance has been performed successfully, and you should now have normal access to the Cloudimage and Filerobot Admin UIs. We appreciate your patience. Happy Christmas to everyone!
  • Time: Dec. 25, 2022, 10:18 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 25, 2022, 10:17 a.m.
    Status: Investigating
    Update: Dear Valued Customers, We would like to notify you that the Cloudimage and Filerobot Admin UIs will be unavailable for few hours. We have opted to execute an unscheduled upgrade maintenance due to low usage on this particular day. There will be no disruption to the Service, and your end-users will not experience any downtime. Maintenance will take place from 00.00 to 06:00 am CET. Merry Christmas to everyone! Regards,

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Frequently Asked Questions - Cloudimage by Scaleflex

Is there a Cloudimage by Scaleflex outage?
The current status of Cloudimage by Scaleflex is: Systems Active
Where can I find the official status page of Cloudimage by Scaleflex?
The official status page for Cloudimage by Scaleflex is here
How can I get notified if Cloudimage by Scaleflex is down or experiencing an outage?
To get notified of any status changes to Cloudimage by Scaleflex, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Cloudimage by Scaleflex every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Cloudimage by Scaleflex do?
A content operations tool that enhances ROI, digital experiences, team collaboration, and efficiency. DEMO offered.

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