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Is there an Scaleway outage?

Scaleway status: Minor Outage

Last checked: 9 minutes ago

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Scaleway outages and incidents

Outage and incident data over the last 30 days for Scaleway.

There have been 37 outages or incidents for Scaleway in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Scaleway

Outlogger tracks the status of these components for Xero:

Element product Active
Serverless-Database Active
Website Active
AMS Minor Outage
DC2 Minor Outage
DC3 Performance Issues
DC5 Performance Issues
Dedibackup Active
Dedibox Minor Outage
Dedibox Console Active
Dedirack Active
Domains Minor Outage
Hosting Active
RPN Performance Issues
SAN Active
fr-par-1 Minor Outage
fr-par-2 Active
fr-par-3 Minor Outage
nl-ams-1 Minor Outage
nl-ams-2 Minor Outage
nl-ams-3 Minor Outage
pl-waw-1 Minor Outage
pl-waw-2 Minor Outage
pl-waw-3 Minor Outage
Account API Active
Apple Silicon M1 Active
Billing API Active
Block Storage Active
BMaaS Active
C14 Cold Storage Active
Container Registry Performance Issues
DBaaS Active
Domains Active
Elastic Metal Active
Elements Console Active
Elements - Products Active
Functions and Containers Performance Issues
Hosting Active
Instances Active
IoT Hub Active
Jobs Active
Kapsule Active
LBaaS Active
Network Active
Object Storage Active
Observability Active
Private Network Active
Transactional Email Active
Excellence Active
Component Status
Element product Active
Serverless-Database Active
Website Active
Minor Outage
AMS Minor Outage
DC2 Minor Outage
DC3 Performance Issues
DC5 Performance Issues
Minor Outage
Dedibackup Active
Dedibox Minor Outage
Dedibox Console Active
Dedirack Active
Domains Minor Outage
Hosting Active
RPN Performance Issues
SAN Active
Minor Outage
fr-par-1 Minor Outage
fr-par-2 Active
fr-par-3 Minor Outage
nl-ams-1 Minor Outage
nl-ams-2 Minor Outage
nl-ams-3 Minor Outage
pl-waw-1 Minor Outage
pl-waw-2 Minor Outage
pl-waw-3 Minor Outage
Performance Issues
Account API Active
Apple Silicon M1 Active
Billing API Active
Block Storage Active
BMaaS Active
C14 Cold Storage Active
Container Registry Performance Issues
DBaaS Active
Domains Active
Elastic Metal Active
Elements Console Active
Elements - Products Active
Functions and Containers Performance Issues
Hosting Active
Instances Active
IoT Hub Active
Jobs Active
Kapsule Active
LBaaS Active
Network Active
Object Storage Active
Observability Active
Private Network Active
Transactional Email Active
Active
Excellence Active

Latest Scaleway outages and incidents.

View the latest incidents for Scaleway and check for official updates:

Updates:

  • Time: Oct. 15, 2024, 8:34 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 7, 2024, 10:43 a.m.
    Status: Monitoring
    Update: A fix has been implemented, the backups should be available again since 3rd October.
  • Time: Sept. 30, 2024, 2:48 p.m.
    Status: Investigating
    Update: The daily mail backup process is blocked and recent mail backups are unavailable for some of our classic hosting customers. This does not affect website or database backups. Our teams are currently investigating.

Updates:

  • Time: Oct. 1, 2024, 3:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 30, 2024, 9:54 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 30, 2024, 8:20 a.m.
    Status: Investigating
    Update: We are currently investigating an issue with intermittent DNS failures that may cause Functions and Containers deployments to fail with an "Error" status. We are working to resolve the issue as soon as possible. We apologize for the inconvenience and will provide further updates on our progress.

Updates:

  • Time: Oct. 1, 2024, 5:48 a.m.
    Status: Resolved
    Update: The situation is now back to normal. Thank you for your patience and understanding.
  • Time: Sept. 30, 2024, 7:55 a.m.
    Status: Identified
    Update: Support may be unavailable by phone at certain times during the day, and delays in processing tickets are to be expected. Thank you for your patience and understanding.

Updates:

  • Time: Sept. 29, 2024, 9:41 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 29, 2024, 8:42 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Oct. 24, 2024, 1:30 p.m.
    Status: Resolved
    Update: With this update finally completed, we have achieved an even better level of stability and performance than before the incident. This incident is now closed, and we still have a number of improvements planned, but these are no longer part of the incident correction.
  • Time: Oct. 22, 2024, 9:27 a.m.
    Status: Monitoring
    Update: On October, 21st, we successfully released a new version in pl-waw region, which significantly improved the availability and performance of the service. The deployment of this update is currently ongoing in nl-ams region and is planned tomorrow morning on October, 23rd for fr-par region. Please note that no interruption of service is expected.
  • Time: Oct. 10, 2024, 1:51 p.m.
    Status: Monitoring
    Update: The actions of mitigation are completed and both performance and availability are almost back to normal. We will keep the incident open for monitoring until the long term fix is released within a couple of weeks.
  • Time: Oct. 7, 2024, 8:33 a.m.
    Status: Investigating
    Update: Out of the monitoring, we confirm that the latency due to the incident has significantly decreased in Paris Region and is almost back to normal (only the 99,9 percentiles are still above usual values). We are planning a hardware update today by the end of the day to remove most services that still generate 5xx errors. A more long term fix is planned in the coming days to fix the incident root cause. As always, we will keep you updated.
  • Time: Oct. 4, 2024, 3:06 p.m.
    Status: Investigating
    Update: After monitoring the impact of our intervention, we do see that the globale response time is better (even if there is still some cases, on 99.9 percentil where we have to much latency). We will pursue on this Monday, and remove the faulty services that still respond 5XX errors. During the week end, we added ressources to our teams on-call to handle trouble that may rise in this situation On the Bug Fix side, we do have a more long term fix in review today, and will test it next week before we decide when to push it in production. As allways, we will keep you update.
  • Time: Oct. 3, 2024, 1:02 p.m.
    Status: Investigating
    Update: A maintenance will happen on some servers between 10/03/2024 3PM CEST and 10/04/2024 6PM CEST to upgrade the resources. There should be no service interruption.
  • Time: Oct. 1, 2024, 10:36 a.m.
    Status: Investigating
    Update: Even after the fixes, we're still experiencing time-outs and the error "Reduce your request rate". Our team is actively working towards a lasting resolution, thank you for your patience and understanding.
  • Time: Sept. 28, 2024, 4:12 p.m.
    Status: Monitoring
    Update: Following a faulty fix deployed Friday 27 Sept at 10PM CEST, the object storage solution experienced instability. At 14:30PM CEST on the 28 Sept, we began rolling out a downgrade of that fix. Everything was deployed at 6PM CEST and the service is stable again.
  • Time: Sept. 28, 2024, 11:40 a.m.
    Status: Investigating
    Update: We are experiencing instability on the Object Storage solution in fr-par region since 8PM UTC on friday 27/09, resulting in HTTP 503 errors for customers. We are currently investigating this issue.

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Frequently Asked Questions - Scaleway

Is there a Scaleway outage?
The current status of Scaleway is: Minor Outage
Where can I find the official status page of Scaleway?
The official status page for Scaleway is here
How can I get notified if Scaleway is down or experiencing an outage?
To get notified of any status changes to Scaleway, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Scaleway every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Scaleway do?
This service enables the creation, education, implementation, and expansion of smart applications on a robust and eco-friendly cloud platform.

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