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Is there an Scaleway outage?

Scaleway status: Minor Outage

Last checked: 5 minutes ago

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Scaleway outages and incidents

Outage and incident data over the last 30 days for Scaleway.

There have been 35 outages or incidents for Scaleway in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Scaleway

Outlogger tracks the status of these components for Xero:

Element product Active
Serverless-Database Active
Website Active
AMS Minor Outage
DC2 Minor Outage
DC3 Performance Issues
DC5 Performance Issues
Dedibackup Active
Dedibox Minor Outage
Dedibox Console Active
Dedirack Active
Domains Minor Outage
Hosting Active
RPN Performance Issues
SAN Active
fr-par-1 Minor Outage
fr-par-2 Active
fr-par-3 Minor Outage
nl-ams-1 Minor Outage
nl-ams-2 Minor Outage
nl-ams-3 Minor Outage
pl-waw-1 Minor Outage
pl-waw-2 Minor Outage
pl-waw-3 Minor Outage
Account API Active
Apple Silicon M1 Active
Billing API Active
Block Storage Active
BMaaS Active
C14 Cold Storage Active
Container Registry Performance Issues
DBaaS Active
Domains Active
Elastic Metal Active
Elements Console Active
Elements - Products Active
Functions and Containers Performance Issues
Hosting Active
Instances Active
IoT Hub Active
Jobs Active
Kapsule Active
LBaaS Active
Network Active
Object Storage Active
Observability Active
Private Network Active
Transactional Email Active
Excellence Active
Component Status
Element product Active
Serverless-Database Active
Website Active
Minor Outage
AMS Minor Outage
DC2 Minor Outage
DC3 Performance Issues
DC5 Performance Issues
Minor Outage
Dedibackup Active
Dedibox Minor Outage
Dedibox Console Active
Dedirack Active
Domains Minor Outage
Hosting Active
RPN Performance Issues
SAN Active
Minor Outage
fr-par-1 Minor Outage
fr-par-2 Active
fr-par-3 Minor Outage
nl-ams-1 Minor Outage
nl-ams-2 Minor Outage
nl-ams-3 Minor Outage
pl-waw-1 Minor Outage
pl-waw-2 Minor Outage
pl-waw-3 Minor Outage
Performance Issues
Account API Active
Apple Silicon M1 Active
Billing API Active
Block Storage Active
BMaaS Active
C14 Cold Storage Active
Container Registry Performance Issues
DBaaS Active
Domains Active
Elastic Metal Active
Elements Console Active
Elements - Products Active
Functions and Containers Performance Issues
Hosting Active
Instances Active
IoT Hub Active
Jobs Active
Kapsule Active
LBaaS Active
Network Active
Object Storage Active
Observability Active
Private Network Active
Transactional Email Active
Active
Excellence Active

Latest Scaleway outages and incidents.

View the latest incidents for Scaleway and check for official updates:

Updates:

  • Time: Sept. 24, 2024, 10:35 a.m.
    Status: Resolved
    Update: This incident has been resolved. If you face any issue, please reboot your server then contact our Support.
  • Time: Sept. 16, 2024, 1:47 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 16, 2024, 12:29 p.m.
    Status: Identified
    Update: Public access for rack A3 is back to normal We are still working on rack A2
  • Time: Sept. 16, 2024, 10:10 a.m.
    Status: Identified
    Update: The hardware has been replaced, configuration of the device ongoing.
  • Time: Sept. 16, 2024, 8:30 a.m.
    Status: Identified
    Update: We detected an hardware failure, the replacement is ongoing
  • Time: Sept. 16, 2024, 7:58 a.m.
    Status: Investigating
    Update: Servers in that rack currently have no network access and are unreachable.

Updates:

  • Time: Sept. 13, 2024, 3:21 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 13, 2024, 8 a.m.
    Status: Monitoring
    Update: RPN service on servers connected to DC3/S43/C5 down between 08:05 to 08:11 CEST.

Updates:

  • Time: Sept. 13, 2024, 3:48 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 13, 2024, 6:52 a.m.
    Status: Investigating
    Update: PUB switch service is offline for dedibox located on DC3 room 4-5 rack F12 since 0:48 CEST.

Updates:

  • Time: Sept. 23, 2024, 8:08 a.m.
    Status: Resolved
    Update: Update: Serverless Functions Billing Corrections We're pleased to confirm that our billing system has been corrected, and invoices for September Serverless Functions Consumption usage are accurate. If you have any further questions or concerns, feel free to reach out to us. You can also refer to our documentation for more information about Serverless Functions billing: https://www.scaleway.com/en/docs/faq/serverless-functions/#how-am-i-billed-for-serverless-functions Thank you for your understanding, and again for your patience throughout this issue.
  • Time: Sept. 12, 2024, 9:55 a.m.
    Status: Investigating
    Update: We've identified an incident that resulted in underbilling for Serverless Functions Consumption starting from May. We apologize for any inconvenience this may have caused. Current Situation: We will be issuing accurate invoices for Serverless Functions Consumption usage starting from September, reflecting the correct usage and charges. No surprises: we won't charge you for the underbilled months (May to August) to ensure your billing remains accurate and transparent. Serverless Containers continue to be billed accurately, with no issues or disruptions. Additional Resources: For detailed information about Serverless Functions billing, please visit our documentation: https://www.scaleway.com/en/docs/faq/serverless-functions/#how-am-i-billed-for-serverless-functions Thank you for your understanding, and please don't hesitate to reach out with any questions or concerns.

Updates:

  • Time: Sept. 10, 2024, 9:21 a.m.
    Status: Resolved
    Update: A 2 min cut of network on FR-PAR2 occured today at 7:20. Some clusters were impacted and all services are now fully recovered.
  • Time: Sept. 10, 2024, 8:34 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 10, 2024, 8:28 a.m.
    Status: Investigating
    Update: Latencies and timeouts can occur on both external network and VPC

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Frequently Asked Questions - Scaleway

Is there a Scaleway outage?
The current status of Scaleway is: Minor Outage
Where can I find the official status page of Scaleway?
The official status page for Scaleway is here
How can I get notified if Scaleway is down or experiencing an outage?
To get notified of any status changes to Scaleway, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Scaleway every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Scaleway do?
This service enables the creation, education, implementation, and expansion of smart applications on a robust and eco-friendly cloud platform.

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