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Is there an SearchStax outage?

SearchStax status: Under Maintenance

Last checked: 10 minutes ago

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SearchStax outages and incidents

Outage and incident data over the last 30 days for SearchStax.

There have been 0 outages or incidents for SearchStax in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for SearchStax

Outlogger tracks the status of these components for Xero:

Component Status

Latest SearchStax outages and incidents.

View the latest incidents for SearchStax and check for official updates:

Updates:

  • Time: July 19, 2024, 4:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 19, 2024, 3:32 a.m.
    Status: Monitoring
    Update: Azure has reported on https://azure.status.microsoft/en-us/status/ that it has started applying the mitigation steps and we are seeing signs of recovery. All SearchStax Premium deployments in the Central US Region have recovered. If a Disaster Recovery plan was activated for any of these deployments, the traffic has now been moved back to the Primary deployment. If we continue monitoring this issue till it gets closed from Azure end.
  • Time: July 19, 2024, 12:03 a.m.
    Status: Identified
    Update: Azure team is still investigating the issue. The status is now available on Azure Status page here: https://azure.status.microsoft/en-us/status/
  • Time: July 18, 2024, 10:44 p.m.
    Status: Identified
    Update: Azure has an ongoing issue in Central US region, affecting multiple Solr deployments in that region. If you are one of our Hot or Warm DR Plans, and your deployment is affected, your DR should now be activated. Our team is actively monitoring the status and Cold DRs will be activated based on RTOs. Message from Azure: -------------------- Impact Statement: Starting at 21:56 UTC on 18 Jul 2024, you have been identified as a customer using Virtual Machines in Central US who may experience connection failures when trying to access some Virtual Machines hosted in the region. These Virtual Machines may have also restarted unexpectedly. Current Status: We are aware of this issue and are actively investigating. An update will be provided as events warrant.

Updates:

  • Time: July 19, 2024, 4:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 19, 2024, 3:32 a.m.
    Status: Monitoring
    Update: Azure has reported on https://azure.status.microsoft/en-us/status/ that it has started applying the mitigation steps and we are seeing signs of recovery. All SearchStax Premium deployments in the Central US Region have recovered. If a Disaster Recovery plan was activated for any of these deployments, the traffic has now been moved back to the Primary deployment. If we continue monitoring this issue till it gets closed from Azure end.
  • Time: July 19, 2024, 12:03 a.m.
    Status: Identified
    Update: Azure team is still investigating the issue. The status is now available on Azure Status page here: https://azure.status.microsoft/en-us/status/
  • Time: July 18, 2024, 10:44 p.m.
    Status: Identified
    Update: Azure has an ongoing issue in Central US region, affecting multiple Solr deployments in that region. If you are one of our Hot or Warm DR Plans, and your deployment is affected, your DR should now be activated. Our team is actively monitoring the status and Cold DRs will be activated based on RTOs. Message from Azure: -------------------- Impact Statement: Starting at 21:56 UTC on 18 Jul 2024, you have been identified as a customer using Virtual Machines in Central US who may experience connection failures when trying to access some Virtual Machines hosted in the region. These Virtual Machines may have also restarted unexpectedly. Current Status: We are aware of this issue and are actively investigating. An update will be provided as events warrant.

Updates:

  • Time: July 10, 2024, 5:48 p.m.
    Status: Resolved
    Update: From July 8, 2024 5:00PM PT to July 9, 2024 12:30PM PT, SearchStax Vue2 accelerator was not rendering the Title and Content for Search Results for sites using Boosts and Hit Highlighting for certain clients. There was a change rolled out to hit highlighting that caused this side effect for certain clients. Our team has since rolled back the change.

Updates:

  • Time: July 10, 2024, 5:48 p.m.
    Status: Resolved
    Update: From July 8, 2024 5:00PM PT to July 9, 2024 12:30PM PT, SearchStax Vue2 accelerator was not rendering the Title and Content for Search Results for sites using Boosts and Hit Highlighting for certain clients. There was a change rolled out to hit highlighting that caused this side effect for certain clients. Our team has since rolled back the change.

Updates:

  • Time: April 12, 2024, 1:08 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 12, 2024, 1:07 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - SearchStax

Is there a SearchStax outage?
The current status of SearchStax is: Under Maintenance
Where can I find the official status page of SearchStax?
The official status page for SearchStax is here
How can I get notified if SearchStax is down or experiencing an outage?
To get notified of any status changes to SearchStax, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of SearchStax every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does SearchStax do?
SearchStax provides comprehensive search solutions with Solr infrastructure for improved search performance on both backend and frontend.

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