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Is there an Secureframe outage?

Secureframe status: Systems Active

Last checked: 3 minutes ago

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Secureframe outages and incidents

Outage and incident data over the last 30 days for Secureframe.

There have been 0 outages or incidents for Secureframe in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Secureframe

Outlogger tracks the status of these components for Xero:

API Active
Help Desk Active
Marketing Website Active
Secureframe Agent Active
Security Questionnaires Active
Trust Active
Web Application Active
Component Status
API Active
Help Desk Active
Marketing Website Active
Secureframe Agent Active
Security Questionnaires Active
Trust Active
Web Application Active

Latest Secureframe outages and incidents.

View the latest incidents for Secureframe and check for official updates:

Updates:

  • Time: June 5, 2023, 10:58 p.m.
    Status: Resolved
    Update: We have resolved the underlying issue and all systems are operating normally. There may be some lingering errors in test results that will be resolved as our AWS syncing runs.
  • Time: June 5, 2023, 9:06 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. We have taken remediation steps to reduce and/or resolve test results that incorrectly show failed results, and as AWS accounts sync, these cosmetic issues should resolve themselves.
  • Time: June 5, 2023, 8:28 p.m.
    Status: Investigating
    Update: This error can show across all AWS tests in some cases. We are continuing to investigate a solution.
  • Time: June 5, 2023, 8:13 p.m.
    Status: Investigating
    Update: We are continuing to investigate this error.
  • Time: June 5, 2023, 7:55 p.m.
    Status: Investigating
    Update: We are investigating an increased number of incorrect findings in our AWS test findings, specifically WAFV2: GetLoggingConfiguration.

Updates:

  • Time: June 5, 2023, 10:58 p.m.
    Status: Resolved
    Update: We have resolved the underlying issue and all systems are operating normally. There may be some lingering errors in test results that will be resolved as our AWS syncing runs.
  • Time: June 5, 2023, 9:06 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. We have taken remediation steps to reduce and/or resolve test results that incorrectly show failed results, and as AWS accounts sync, these cosmetic issues should resolve themselves.
  • Time: June 5, 2023, 8:28 p.m.
    Status: Investigating
    Update: This error can show across all AWS tests in some cases. We are continuing to investigate a solution.
  • Time: June 5, 2023, 8:13 p.m.
    Status: Investigating
    Update: We are continuing to investigate this error.
  • Time: June 5, 2023, 7:55 p.m.
    Status: Investigating
    Update: We are investigating an increased number of incorrect findings in our AWS test findings, specifically WAFV2: GetLoggingConfiguration.

Updates:

  • Time: April 3, 2023, 8:33 p.m.
    Status: Resolved
    Update: We temporarily increased infrastructure resources in order to reduce a backlog of background jobs that were preventing integration syncing and test refreshes. This incident is resolved, and we are continuing to investigate root causes and monitoring.
  • Time: April 3, 2023, 7:45 p.m.
    Status: Investigating
    Update: Some customers may experience delays when attempting to manually sync integrations, or refresh tests in the Secureframe app. We are investigating the incident.

Updates:

  • Time: April 3, 2023, 8:33 p.m.
    Status: Resolved
    Update: We temporarily increased infrastructure resources in order to reduce a backlog of background jobs that were preventing integration syncing and test refreshes. This incident is resolved, and we are continuing to investigate root causes and monitoring.
  • Time: April 3, 2023, 7:45 p.m.
    Status: Investigating
    Update: Some customers may experience delays when attempting to manually sync integrations, or refresh tests in the Secureframe app. We are investigating the incident.

Updates:

  • Time: Feb. 16, 2023, 12:21 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 15, 2023, 11:53 p.m.
    Status: Investigating
    Update: We have received reports of customers not being able to load part or all of Secureframe. We are investigating.

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Frequently Asked Questions - Secureframe

Is there a Secureframe outage?
The current status of Secureframe is: Systems Active
Where can I find the official status page of Secureframe?
The official status page for Secureframe is here
How can I get notified if Secureframe is down or experiencing an outage?
To get notified of any status changes to Secureframe, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Secureframe every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Secureframe do?
Achieve compliance, reduce risk, and establish customer trust through expert-backed automation.

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