SecurityScorecard External outages and incidents
Outage and incident data over the last 30 days for SecurityScorecard External.
There have been 0 outages or incidents for SecurityScorecard External in the last 30 days.
Severity Breakdown:
Tired of searching for status updates?
Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!
Sign Up NowComponents and Services Monitored for SecurityScorecard External
Outlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| Atlas Platform | Active |
| Ratings Platform | Active |
Latest SecurityScorecard External outages and incidents.
View the latest incidents for SecurityScorecard External and check for official updates:
Custom Scorecards Scoring Issue
Description: History data and Current data have been re-calculated using the fixed workflow. Data is now published on the platform. The issue is now considered resolved.
Status: Resolved
Impact: Minor | Started At: Sept. 9, 2024, 12:17 p.m.
Updates:
-
Time: Sept. 10, 2024, 8:03 a.m.Status: ResolvedUpdate: History data and Current data have been re-calculated using the fixed workflow. Data is now published on the platform. The issue is now considered resolved.
-
Time: Sept. 9, 2024, 11 p.m.Status: MonitoringUpdate: A fix has been implemented and we are monitoring the results.
-
Time: Sept. 9, 2024, 2:57 p.m.Status: IdentifiedUpdate: The Scoring data has been re-calculated and is now published on the Platform. We are currently re-scoring the Custom Scorecards for the previous days in order to fix the History data.
-
Time: Sept. 9, 2024, 12:17 p.m.Status: IdentifiedUpdate: An issue has been identified within the measurement data used in the Custom Scorecards scoring calculation workflow. This issue is causing Custom Scorecard to display a score of 100 with no issue attached. We have implemented a fix and are currently re-scoring the Custom Scorecards.
Logins Unavailable in APAC region
Description: The incident is now resolved.
Status: Resolved
Impact: Major | Started At: Aug. 29, 2024, 9:10 a.m.
Updates:
-
Time: Aug. 29, 2024, 2:16 p.m.Status: ResolvedUpdate: The incident is now resolved.
-
Time: Aug. 29, 2024, 10:40 a.m.Status: MonitoringUpdate: Tests and User related activities indicate that the issue is not occurring anymore. We are monitoring the status of the services.
-
Time: Aug. 29, 2024, 9:48 a.m.Status: InvestigatingUpdate: Users located in the APAC region may experience an error message from Cloudfront upon logging into the platform. We are currently investigating.
Some Platform Services Degraded
Description: This incident has been resolved.
Status: Resolved
Impact: Major | Started At: Aug. 22, 2024, 3:28 p.m.
Updates:
-
Time: Aug. 22, 2024, 4:15 p.m.Status: ResolvedUpdate: This incident has been resolved.
-
Time: Aug. 22, 2024, 3:28 p.m.Status: InvestigatingUpdate: We are currently investigation this issue. Services impacted include: Issue details page, report generation on issues, attribution log, and API issue calls.
Remediation Processing Delayed
Description: Remediation delay is now resolved
Status: Resolved
Impact: Minor | Started At: Aug. 13, 2024, 6:41 p.m.
Updates:
-
Time: Aug. 15, 2024, 2:02 p.m.Status: ResolvedUpdate: Remediation delay is now resolved
-
Time: Aug. 13, 2024, 6:41 p.m.Status: IdentifiedUpdate: We are experiencing delays in processing remediations. The issue has been identified and a fix is being implemented.
Atlas and Questionnaires are unavailable
Description: This incident has been resolved.
Status: Resolved
Impact: Major | Started At: May 3, 2024, 12:33 a.m.
Updates:
-
Time: May 3, 2024, 1:27 a.m.Status: ResolvedUpdate: This incident has been resolved.
-
Time: May 3, 2024, 12:33 a.m.Status: InvestigatingUpdate: Atlas and Questionnaires are unavailable. We are currently investigating the issue.
