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Is there an ShootProof outage?

ShootProof status: Systems Active

Last checked: 11 seconds ago

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ShootProof outages and incidents

Outage and incident data over the last 30 days for ShootProof.

There have been 4 outages or incidents for ShootProof in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ShootProof

Outlogger tracks the status of these components for Xero:

API Active
Client Galleries Active
Email Active
ShootProof Community Active
ShootProof.com Website Active
ShootProof Pay Active
Studio Panel Active
Support Email / Chat / Phones Active
Component Status
API Active
Client Galleries Active
Email Active
ShootProof Community Active
ShootProof.com Website Active
ShootProof Pay Active
Studio Panel Active
Support Email / Chat / Phones Active

Latest ShootProof outages and incidents.

View the latest incidents for ShootProof and check for official updates:

Updates:

  • Time: July 26, 2024, 7:37 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 26, 2024, 6:39 p.m.
    Status: Monitoring
    Update: We have implemented a fix and are monitoring to ensure everything seems to be working as expected.
  • Time: July 26, 2024, 4:35 p.m.
    Status: Identified
    Update: We have identified the issue and are working toward fixing this as quickly as possible. We will continue to provide updates as we learn more.
  • Time: July 26, 2024, 2:43 p.m.
    Status: Investigating
    Update: We are investigating an issue impacting studios using Braintree or PayPal as their payment gateway that is preventing clients from placing orders. We will provide updates as we learn more.

Updates:

  • Time: July 23, 2024, 12:51 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 19, 2024, 4:22 p.m.
    Status: Monitoring
    Update: Crowdstrike, a third party cybersecurity software company, pushed an update on July 19th that resulted in widespread, global outages for Microsoft Windows machines running their software. The issue was identified and fixed by Crowdstrike. ShootProof does not utilize Crowdstrike services and was not affected in anyway by this issue. With that being said, various delivery carriers our partner labs use have mentioned there could be delays with shipping and delivery due to the outage. Please see these individual carrier sites for the latest information: UPS: https://www.ups.com/us/en/service-alerts.page FedEx: https://www.fedex.com/en-us/service-alerts.html Royal Mail: https://www.royalmail.com/service-update

Updates:

  • Time: July 8, 2024, 5:34 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 8, 2024, 5 p.m.
    Status: Monitoring
    Update: We identified an issue and made corrections so ShootProof Pay issues should now be resolved. We will continue to monitor this as well.
  • Time: July 8, 2024, 4:40 p.m.
    Status: Investigating
    Update: Some clients processing payments through ShootProof Pay are experiencing issues. We're working to resolve the issue - thank you for your patience!

Updates:

  • Time: July 6, 2024, 1:19 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 5, 2024, 9:45 p.m.
    Status: Monitoring
    Update: The issue has been corrected and we will continue to ensure it works as expected.
  • Time: July 5, 2024, 9:34 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 5, 2024, 9:11 p.m.
    Status: Investigating
    Update: We are currently investigating issues related to uploading / downloading photos, sending emails, and processing orders. We will keep you posted as we are actively reviewing.

Updates:

  • Time: May 30, 2024, 1:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 29, 2024, 3:32 p.m.
    Status: Identified
    Update: We have identified an issue that is causing the sort order of photos to not function correctly. We are working to fix this as quickly as possible.

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Frequently Asked Questions - ShootProof

Is there a ShootProof outage?
The current status of ShootProof is: Systems Active
Where can I find the official status page of ShootProof?
The official status page for ShootProof is here
How can I get notified if ShootProof is down or experiencing an outage?
To get notified of any status changes to ShootProof, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ShootProof every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does ShootProof do?
This all-in-one software offers a beautiful online client photo gallery, management tools for photography clients, and commission-free sales.

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