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Is there an ShootProof outage?

ShootProof status: Systems Active

Last checked: 7 minutes ago

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ShootProof outages and incidents

Outage and incident data over the last 30 days for ShootProof.

There have been 3 outages or incidents for ShootProof in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ShootProof

Outlogger tracks the status of these components for Xero:

API Active
Client Galleries Active
Email Active
ShootProof Community Active
ShootProof.com Website Active
ShootProof Pay Active
Studio Panel Active
Support Email / Chat / Phones Active
Component Status
API Active
Client Galleries Active
Email Active
ShootProof Community Active
ShootProof.com Website Active
ShootProof Pay Active
Studio Panel Active
Support Email / Chat / Phones Active

Latest ShootProof outages and incidents.

View the latest incidents for ShootProof and check for official updates:

Updates:

  • Time: May 30, 2024, 1:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 29, 2024, 3:17 p.m.
    Status: Monitoring
    Update: We identified and promptly corrected an issue that caused issues when trying to access ShootProof.com. As everything gets back in order, you may experience some latency at this time.

Updates:

  • Time: May 28, 2024, 8:35 p.m.
    Status: Resolved
    Update: We have corrected the issue related to the Order Page Timeout.
  • Time: May 28, 2024, 4:36 p.m.
    Status: Identified
    Update: We have identified an issue and working to fix this as quickly as possible.
  • Time: May 28, 2024, 1:42 p.m.
    Status: Investigating
    Update: We are aware of an issue that is causing the Order Page to timeout for some users. We are working to resolve this as soon as possible.

Updates:

  • Time: Feb. 23, 2024, 1:43 p.m.
    Status: Resolved
    Update: We believe that the issues with certain cell services have been resolved and you should now receive your 2 Factor Authentication codes via SMS (if that is your selected method).
  • Time: Feb. 22, 2024, 2:10 p.m.
    Status: Monitoring
    Update: Due to widespread cellular outages, you will receive your two-factor authentication code via email (for the time being). We will continue to update this page accordingly.

Updates:

  • Time: Nov. 27, 2023, 7:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 27, 2023, 7:05 p.m.
    Status: Monitoring
    Update: We have fixed the issue relating to the order page and will continue to monitor further. Original Message: We are currently investigating reports that studios cannot view and submit orders or simply see status updates at this time.
  • Time: Nov. 27, 2023, 6:14 p.m.
    Status: Identified
    Update: We have identified the issue that is causing issues for studios related to Orders and are implementing a fix to correct this. We will continue to update this page accordingly. Original Message: We are currently investigating reports that studios cannot view and submit orders or simply see status updates at this time.
  • Time: Nov. 27, 2023, 5:56 p.m.
    Status: Investigating
    Update: We are currently investigating reports that studios cannot view and submit orders or simply see status updates at this time.

Updates:

  • Time: Nov. 17, 2023, 7:53 p.m.
    Status: Resolved
    Update: Your clients should now be able to checkout successfully.
  • Time: Nov. 17, 2023, 6:21 p.m.
    Status: Monitoring
    Update: We implemented a fix to the checkout issue and will monitor to ensure it remains in good standing.
  • Time: Nov. 17, 2023, 5:54 p.m.
    Status: Investigating
    Update: We are aware of an issue that is causing items not to appear in a user's Shopping Cart and preventing Checkout.

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Frequently Asked Questions - ShootProof

Is there a ShootProof outage?
The current status of ShootProof is: Systems Active
Where can I find the official status page of ShootProof?
The official status page for ShootProof is here
How can I get notified if ShootProof is down or experiencing an outage?
To get notified of any status changes to ShootProof, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ShootProof every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does ShootProof do?
This all-in-one software offers a beautiful online client photo gallery, management tools for photography clients, and commission-free sales.

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