Is there an ShowClix outage?

ShowClix status: Systems Active

Last checked: 1 month ago

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ShowClix outages and incidents

Outage and incident data over the last 30 days for ShowClix.

There have been 0 outages or incidents for ShowClix in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for ShowClix

Outlogger tracks the status of these components for Xero:

Admin Active
Customer Pages Active
Component Status
Admin Active
Customer Pages Active

Latest ShowClix outages and incidents.

View the latest incidents for ShowClix and check for official updates:

Updates:

  • Time: July 9, 2024, 6:10 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 9, 2024, 6:05 p.m.
    Status: Investigating
    Update: Update: As of 14:00 EDT, we have deployed a fix and are starting to see system recovery. We will continue to monitor.
  • Time: July 9, 2024, 5:41 p.m.
    Status: Investigating
    Update: Our team is continuing to troubleshoot the issue as of 13:40 EDT.
  • Time: July 9, 2024, 5:22 p.m.
    Status: Investigating
    Update: We are currently working to a resolve an issue that is preventing the ShowClix site from loading. This issue is impacting the availability of all features. We will provide an update as soon as possible.

Updates:

  • Time: Nov. 10, 2021, 7:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 10, 2021, 6:49 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Nov. 10, 2021, 6:24 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 10, 2021, 6:23 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 10, 2021, 6:11 p.m.
    Status: Investigating
    Update: We are receiving reports of some pages in the admin being slow or unresponsive while loading. We are investigating the issue.

Updates:

  • Time: July 11, 2021, 4:45 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 11, 2021, 4:25 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 11, 2021, 3:12 p.m.
    Status: Investigating
    Update: The ShowClix platform is currently experiencing an issue with the MyTickets area of user accounts. This section of the platform is currently unavailable. All selling and other administrative functionality remain available during this time. Guests who are unable to locate their QR code can have their order confirmation resent to them by looking up their order in the admin. You may direct guests to https://support.showclix.com/s/contact if they need assistance locating their tickets.

Updates:

  • Time: April 21, 2021, 5:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 21, 2021, 4:09 p.m.
    Status: Monitoring
    Update: We have implemented a fix for the underlying issue and confirmed admin pages are loading. We are continuing to monitor the resolution for further issues.
  • Time: April 21, 2021, 4:08 p.m.
    Status: Identified
    Update: We have identified the issue as only affecting certain portions of the admin. Customer pages are not affected by this. We are working to resolve the issue.
  • Time: April 21, 2021, 4:07 p.m.
    Status: Investigating
    Update: We are receiving reports of some pages in the admin being slow or unresponsive while loading. We are investigating the issue.

Updates:

  • Time: Jan. 29, 2021, 5:12 p.m.
    Status: Resolved
    Update: We have identified the issue and implemented a fix. We are continuing to monitor further issues
  • Time: Jan. 29, 2021, 5:11 p.m.
    Status: Investigating
    Update: We have received reports of increased Bad gateway responses on both customer and admin pages. Our team is currently investigating.

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Frequently Asked Questions - ShowClix

Is there a ShowClix outage?
The current status of ShowClix is: Systems Active
Where can I find the official status page of ShowClix?
The official status page for ShowClix is here
How can I get notified if ShowClix is down or experiencing an outage?
To get notified of any status changes to ShowClix, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of ShowClix every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does ShowClix do?
ShowClix offers a full-service event ticketing solution to help sell tickets, streamline admissions, and create unforgettable events for attendees.

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