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Is there an Sift outage?

Sift status: Systems Active

Last checked: 3 minutes ago

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Sift outages and incidents

Outage and incident data over the last 30 days for Sift.

There have been 0 outages or incidents for Sift in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Sift

Outlogger tracks the status of these components for Xero:

Component Status

Latest Sift outages and incidents.

View the latest incidents for Sift and check for official updates:

Updates:

  • Time: Jan. 23, 2024, 5:28 p.m.
    Status: Resolved
    Update: Workflow Review Queues were not populated for certain entity types from January 22nd 7:21PM PST - January 23rd 8:51AM PST. This issue has been resolved and Review Queues are being populated again. There was no impact to Score API or Workflow decisions

Updates:

  • Time: Jan. 16, 2024, 1:44 a.m.
    Status: Resolved
    Update: Sift API service experienced a partial disruption from 3:58pm PST - 4:50pm PST intermittently. Issue has been resolved and all Sift services are back to normal. We apologize for this disruption.

Updates:

  • Time: Jan. 9, 2024, 2:44 a.m.
    Status: Resolved
    Update: From 5:44 - 5:55pm PT, Sift experienced elevated failure rates in Events API requests as well as issues with Console access. The issues were identified and resolved as of 5:55pm PT.

Updates:

  • Time: April 3, 2023, 8:11 p.m.
    Status: Resolved
    Update: This incident has been resolved. We have fully restored our services.
  • Time: April 3, 2023, 7:43 p.m.
    Status: Monitoring
    Update: We have restored the DB and our API endpoints have recovered. We are closely monitoring our services for the full recovery.
  • Time: April 3, 2023, 7:41 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: April 3, 2023, 7:13 p.m.
    Status: Identified
    Update: We have identified a DB upgrade as the root cause of the incident and we are working on restoring it as soon as possible.
  • Time: April 3, 2023, 7 p.m.
    Status: Investigating
    Update: We are currently investigating the issue and working on bringing back Sift API endpoints as soon as possible.

Updates:

  • Time: Nov. 24, 2022, 8:42 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 24, 2022, 6:27 p.m.
    Status: Monitoring
    Update: Our systems are back to normal, but we are continuing to monitor.
  • Time: Nov. 24, 2022, 5:17 p.m.
    Status: Investigating
    Update: Sift is experiencing a technical issue with its console. We are actively working on investigating and fixing the issue. We are still processing data and returning scores/workflow decisions, but latency may increase.

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Frequently Asked Questions - Sift

Is there a Sift outage?
The current status of Sift is: Systems Active
Where can I find the official status page of Sift?
The official status page for Sift is here
How can I get notified if Sift is down or experiencing an outage?
To get notified of any status changes to Sift, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Sift every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Sift do?
Sift offers fraud prevention solutions to safeguard your business and customers, allowing for growth and innovation with minimal risk.

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