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Is there an Skedda outage?

Skedda status: Systems Active

Last checked: 6 minutes ago

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Skedda outages and incidents

Outage and incident data over the last 30 days for Skedda.

There have been 0 outages or incidents for Skedda in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Skedda

Outlogger tracks the status of these components for Xero:

Admin Dashboard Active
Email Delivery Active
Payment processing Active
User Portal Active
Component Status
Admin Dashboard Active
Email Delivery Active
Payment processing Active
User Portal Active

Latest Skedda outages and incidents.

View the latest incidents for Skedda and check for official updates:

Updates:

  • Time: Oct. 10, 2024, 8:21 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 10, 2024, 7:54 p.m.
    Status: Monitoring
    Update: We are witnessing recovery, and things are currently behaving normally. However, we are continuing to monitor the situation closely as we wait for Stripe to fully resolve their incident. We will update when Stripe has fully resolved their incident or as events warrant.
  • Time: Oct. 10, 2024, 7:34 p.m.
    Status: Monitoring
    Update: We have identified the core issue, which is linked to our payment provider. We are currently monitoring the situation to ensure stability. For more information, please visit the https://status.stripe.com/. We will continue to monitor and provide further updates as needed.
  • Time: Oct. 10, 2024, 7:22 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where customers attempting to access their subscription settings or modify features within the settings page may experience errors. This may affect the ability to manage subscriptions or update settings effectively. We are actively investigating the root cause of the issue. We will provide an update within the next 60 minutes or as events warrant.

Updates:

  • Time: Sept. 2, 2024, 12:02 p.m.
    Status: Resolved
    Update: Microsoft has resolved the incident on its status page, performance-metrics are nominal on our side and we haven't received any further customer reports for the past 30+ minutes, so we're resolving this incident now. Please reach out to our support team (e.g. via [email protected]) if your access to Skedda remains impaired.
  • Time: Sept. 2, 2024, 11:14 a.m.
    Status: Monitoring
    Update: We continue to monitor Microsoft's resolution of the issue and will provide an update within 60 minutes or as events warrant.
  • Time: Sept. 2, 2024, 10:09 a.m.
    Status: Monitoring
    Update: Microsoft has confirmed that their network (on which we depend) is experiencing issues in the UK: https://azure.status.microsoft/en-us/status We are monitoring Microsoft's resolution of the issue and will provide an update within 60 minutes or as events warrant.
  • Time: Sept. 2, 2024, 9:55 a.m.
    Status: Investigating
    Update: We are currently investigating reports from some customers regarding performance issues when accessing Skedda services from some regions. We will provide further information here within 30 minutes or as events warrant.

Updates:

  • Time: July 30, 2024, 8:56 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 30, 2024, 3:14 p.m.
    Status: Monitoring
    Update: We are observing normal service behavior from our end. We will continue to monitor the situation and wait for Microsoft to close the incident on their side before closing our incident. Thank you for your patience and understanding.
  • Time: July 30, 2024, 2:23 p.m.
    Status: Monitoring
    Update: We are continuing to monitor the situation closely. Our team is actively engaged in ensuring that all systems are stable and operating as expected. We will provide updates as new information becomes available.
  • Time: July 30, 2024, 12:29 p.m.
    Status: Monitoring
    Update: We have confirmed that this is an issue with the Microsoft network and we are monitoring Microsoft's resolution process. https://azure.status.microsoft/en-gb/status
  • Time: July 30, 2024, 12:28 p.m.
    Status: Investigating
    Update: We have confirmed that this is an issue with the Microsoft network and we are monitoring Microsoft's resolution process. https://azure.status.microsoft/en-gb/status We will continue to monitor the resolution of this incident on the side of our provider and provide an update here as events warrant.
  • Time: July 30, 2024, 12:08 p.m.
    Status: Investigating
    Update: At this time we suspect that this may be a result of cloud-networking issues on Azure (our hosting provider). It may be isolated to a particular region, and retrying may succeed. https://azure.status.microsoft/en-gb/status

Updates:

  • Time: May 27, 2024, 6:29 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 27, 2024, 5:29 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: May 27, 2024, 5:28 p.m.
    Status: Identified
    Update: We are continuing to investigate this issue.
  • Time: May 27, 2024, 5:27 p.m.
    Status: Identified
    Update: We are continuing to investigate this issue.
  • Time: May 27, 2024, 5:27 p.m.
    Status: Identified
    Update: We are continuing to investigate this issue.
  • Time: May 27, 2024, 3:37 p.m.
    Status: Investigating
    Update: Transactional emails sent from Skedda are currently experiencing delays due to an incident with our transactional email service provider, see here: https://status.mailgun.com/. This is related to an earlier incident that occured today: https://status.skedda.com/incidents/c6b92c7nz2ym We expect this to be resolved soon. Note that Skedda employs an automated retry logic for sending messages, so all messages will eventually be delivered. We will provide another update within 45 minutes or as events warrant.
  • Time: May 27, 2024, 3:37 p.m.
    Status: Investigating
    Update: Transactional emails sent from Skedda are currently experiencing delays due to an incident with our transactional email service provider, see here: https://status.mailgun.com/. This is related to an earlier incident that occured today: https://status.skedda.com/incidents/c6b92c7nz2ym We expect this to be resolved soon. Note that Skedda employs an automated retry logic for sending messages, so all messages will eventually be delivered. We will provide another update within 45 minutes or as events warrant.

Updates:

  • Time: May 27, 2024, 3:11 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 27, 2024, 2:27 p.m.
    Status: Monitoring
    Update: We continue to monitor MailGun's progress as they work through the backlog. Customers may still experience some delays in the delivery of Skedda transactional messages.
  • Time: May 27, 2024, 1:47 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 27, 2024, 1:46 p.m.
    Status: Investigating
    Update: Transactional emails sent from Skedda are currently experiencing delays due to an incident with our transactional email service provider, see here: https://status.mailgun.com/ We expect this to be resolved soon. Note that Skedda employs automated retry-logic for sending messages, so all messages will eventually be delivered. We will provide another update within 30 minutes or as events warrant.

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Frequently Asked Questions - Skedda

Is there a Skedda outage?
The current status of Skedda is: Systems Active
Where can I find the official status page of Skedda?
The official status page for Skedda is here
How can I get notified if Skedda is down or experiencing an outage?
To get notified of any status changes to Skedda, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Skedda every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Skedda do?
Skedda is a software that manages workplace resources such as desks, offices, and visitors, making administration seamless.

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