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Is there an Skedda outage?

Skedda status: Systems Active

Last checked: 8 minutes ago

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Skedda outages and incidents

Outage and incident data over the last 30 days for Skedda.

There have been 0 outages or incidents for Skedda in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Skedda

Outlogger tracks the status of these components for Xero:

Admin Dashboard Active
Email Delivery Active
Payment processing Active
User Portal Active
Component Status
Admin Dashboard Active
Email Delivery Active
Payment processing Active
User Portal Active

Latest Skedda outages and incidents.

View the latest incidents for Skedda and check for official updates:

Updates:

  • Time: Nov. 10, 2023, 11:57 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 10, 2023, 11:40 a.m.
    Status: Monitoring
    Update: Azure has marked the incident as resolved. We are continuing to monitor from our side to verify. We will provide an update within 60min or as events warrant.
  • Time: Nov. 10, 2023, 10:11 a.m.
    Status: Identified
    Update: Microsoft Azure, our primary hosting provider, has acknowledged an issue on its status page here: https://azure.status.microsoft/en-us/status At this time it appears as though the issue is isolated to some European geographies. We will monitor Azure's remediation efforts and provide an update within 60min or as events warrant.
  • Time: Nov. 10, 2023, 9:53 a.m.
    Status: Identified
    Update: Our initial investigations show that our services are working normally for the majority of users. We continue to investigate isolated reports of network connectivity issues. The issue may be geographically isolated. We will provide updates within 60 minutes or as events warrant.
  • Time: Nov. 10, 2023, 9:44 a.m.
    Status: Identified
    Update: We are investigating intermittent connectivity issues (potentially geographically-isolated) to our services. Users may have success when retrying. We will provide updates within 20 minutes or as events warrant.

Updates:

  • Time: March 6, 2023, 8:19 a.m.
    Status: Resolved
    Update: A fix has been implemented and our testing has been successful, so we are marking this as resolved. Using Skedda through Microsoft Teams should now be behaving as normal. The root cause was a recent change to our application which was not fully covered by our suite of automated tests. We will now be updating our automated tests to cover the relevant scenario so that this issue doesn't reoccur in future.
  • Time: March 6, 2023, 7:51 a.m.
    Status: Identified
    Update: We have identified an issue that is preventing Skedda from loading in Microsoft Teams for some customers, and we are currently working on a resolution to fix the issue. If you are seeing errors when using Skedda in Microsoft Teams, it's likely related to this incident. In such cases, you can use a browser to navigate to your Skedda account (or head to our general login page here: https://app.skedda.com/account/login). For clarity: this incident is only relevant to you if you use Skedda through Microsoft Teams. We will provide an update within 60 minutes or as events warrant.

Updates:

  • Time: March 6, 2023, 8:19 a.m.
    Status: Resolved
    Update: A fix has been implemented and our testing has been successful, so we are marking this as resolved. Using Skedda through Microsoft Teams should now be behaving as normal. The root cause was a recent change to our application which was not fully covered by our suite of automated tests. We will now be updating our automated tests to cover the relevant scenario so that this issue doesn't reoccur in future.
  • Time: March 6, 2023, 7:51 a.m.
    Status: Identified
    Update: We have identified an issue that is preventing Skedda from loading in Microsoft Teams for some customers, and we are currently working on a resolution to fix the issue. If you are seeing errors when using Skedda in Microsoft Teams, it's likely related to this incident. In such cases, you can use a browser to navigate to your Skedda account (or head to our general login page here: https://app.skedda.com/account/login). For clarity: this incident is only relevant to you if you use Skedda through Microsoft Teams. We will provide an update within 60 minutes or as events warrant.

Updates:

  • Time: Jan. 25, 2023, 10:52 a.m.
    Status: Resolved
    Update: Azure has now marked the root incident as resolved (https://azure.status.microsoft/en-us/status/). From our side, all of Skedda's services are fully operational so we're closing this now as resolved.
  • Time: Jan. 25, 2023, 10:36 a.m.
    Status: Monitoring
    Update: Microsoft has performed mitigation steps to resolve the underlying issue in its Wide Area Network. At this time, the underlying issue appears to be resolved on the Microsoft side: https://azure.status.microsoft/en-us/status At this time our telemetry shows that Skedda is operating normally, however we will continue to monitor until Microsoft resolves the underlying issue on its status page.
  • Time: Jan. 25, 2023, 8:53 a.m.
    Status: Monitoring
    Update: Azure continues to work on the underlying network issues on its platform: https://status.azure.com/en-us/status From our side, the mitigation steps taken mean that our services should be fully operational for our customers. We continue to monitor and will provide an update within 2 hours or as events warrant.
  • Time: Jan. 25, 2023, 7:53 a.m.
    Status: Monitoring
    Update: We're seeing a regression of the outage and have taken mitigation steps to help resolve it. The underlying cause is an outage on the Microsoft Azure platform as now described on the Azure status page here: https://status.azure.com/en-us/status Some customers may begin to see recovery as our mitigation steps take effect, however other customers may continue to observe elevated error rates at this time. We will provide another update within 30 minutes or as events warrant.
  • Time: Jan. 25, 2023, 7:21 a.m.
    Status: Monitoring
    Update: Between 07:09 UTC and 07:15 UTC our services experienced a partial outage. Initial investigations suggest a transient networking issue relating to the Microsoft Azure network (the platform on which Skedda is hosted). We continue to investigate the cause and monitor the performance of the Skedda services. At this time the Skedda services are fully operational again. We will provide an update within 2 hours or as events warrant.

Updates:

  • Time: Jan. 25, 2023, 10:52 a.m.
    Status: Resolved
    Update: Azure has now marked the root incident as resolved (https://azure.status.microsoft/en-us/status/). From our side, all of Skedda's services are fully operational so we're closing this now as resolved.
  • Time: Jan. 25, 2023, 10:36 a.m.
    Status: Monitoring
    Update: Microsoft has performed mitigation steps to resolve the underlying issue in its Wide Area Network. At this time, the underlying issue appears to be resolved on the Microsoft side: https://azure.status.microsoft/en-us/status At this time our telemetry shows that Skedda is operating normally, however we will continue to monitor until Microsoft resolves the underlying issue on its status page.
  • Time: Jan. 25, 2023, 8:53 a.m.
    Status: Monitoring
    Update: Azure continues to work on the underlying network issues on its platform: https://status.azure.com/en-us/status From our side, the mitigation steps taken mean that our services should be fully operational for our customers. We continue to monitor and will provide an update within 2 hours or as events warrant.
  • Time: Jan. 25, 2023, 7:53 a.m.
    Status: Monitoring
    Update: We're seeing a regression of the outage and have taken mitigation steps to help resolve it. The underlying cause is an outage on the Microsoft Azure platform as now described on the Azure status page here: https://status.azure.com/en-us/status Some customers may begin to see recovery as our mitigation steps take effect, however other customers may continue to observe elevated error rates at this time. We will provide another update within 30 minutes or as events warrant.
  • Time: Jan. 25, 2023, 7:21 a.m.
    Status: Monitoring
    Update: Between 07:09 UTC and 07:15 UTC our services experienced a partial outage. Initial investigations suggest a transient networking issue relating to the Microsoft Azure network (the platform on which Skedda is hosted). We continue to investigate the cause and monitor the performance of the Skedda services. At this time the Skedda services are fully operational again. We will provide an update within 2 hours or as events warrant.

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Frequently Asked Questions - Skedda

Is there a Skedda outage?
The current status of Skedda is: Systems Active
Where can I find the official status page of Skedda?
The official status page for Skedda is here
How can I get notified if Skedda is down or experiencing an outage?
To get notified of any status changes to Skedda, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Skedda every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Skedda do?
Skedda is a software that manages workplace resources such as desks, offices, and visitors, making administration seamless.

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