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Is there an Skilljar outage?

Skilljar status: Systems Active

Last checked: 9 minutes ago

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Skilljar outages and incidents

Outage and incident data over the last 30 days for Skilljar.

There have been 0 outages or incidents for Skilljar in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Skilljar

Outlogger tracks the status of these components for Xero:

Admin Dashboard Active
APIs Active
Course Platform Active
Integrations Active
Marketing Website (skilljar.com) Active
Component Status
Admin Dashboard Active
APIs Active
Course Platform Active
Integrations Active
Marketing Website (skilljar.com) Active

Latest Skilljar outages and incidents.

View the latest incidents for Skilljar and check for official updates:

Updates:

  • Time: Oct. 21, 2024, 5:38 p.m.
    Status: Resolved
    Update: The identified issue with the learner experience has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.
  • Time: Oct. 21, 2024, 5:21 p.m.
    Status: Monitoring
    Update: A fix has been implemented for the identified issue impacting the learner experience, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.
  • Time: Oct. 21, 2024, 4:23 p.m.
    Status: Investigating
    Update: Our engineering team is continuing to investigate the issue causing increased errors on the learner experience. We have made progress in narrowing down potential causes and are working diligently to identify the root cause. We will provide further updates as we gather more information. Thank you for your continued patience and understanding as we work towards a resolution.
  • Time: Oct. 21, 2024, 3:31 p.m.
    Status: Investigating
    Update: We're aware of the ongoing issue with increased errors on the learner experience, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.

Updates:

  • Time: Oct. 10, 2024, 5:39 p.m.
    Status: Resolved
    Update: The identified issue with higher than normal errors on the learner experience between 6:31AM to 6:37AM PT has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.

Updates:

  • Time: Oct. 7, 2024, 5:07 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 7, 2024, 5:06 a.m.
    Status: Monitoring
    Update: A fix has been implemented and the platform is operational again.
  • Time: Oct. 7, 2024, 4:58 a.m.
    Status: Identified
    Update: The issue continues to arise and a fix is being implemented.
  • Time: Oct. 7, 2024, 4:37 a.m.
    Status: Monitoring
    Update: A fix has been implemented for the identified issue impacting page load times on the learner experience, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.
  • Time: Oct. 7, 2024, 4:21 a.m.
    Status: Investigating
    Update: We're aware of the ongoing issue with page load times on the learner experience, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.

Updates:

  • Time: Oct. 2, 2024, 7:56 p.m.
    Status: Resolved
    Update: The identified issue with custom course registration emails has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.
  • Time: Oct. 2, 2024, 7:28 p.m.
    Status: Monitoring
    Update: A fix has been implemented for the identified issue impacting custom course registration emails, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.
  • Time: Oct. 2, 2024, 5:35 p.m.
    Status: Identified
    Update: We've successfully identified the issue impacting custom course registration emails. Our engineering team is actively working on a resolution, and we'll keep you informed with regular updates on the status page. Thank you for your understanding as we work towards a fix.
  • Time: Oct. 2, 2024, 4:59 p.m.
    Status: Investigating
    Update: We're aware of the ongoing issue with custom course registration emails not being sent, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.

Updates:

  • Time: Sept. 23, 2024, 5:56 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 23, 2024, 5:11 p.m.
    Status: Monitoring
    Update: Our upstream provider has implemented a fix. Videos are playing as expected. We are continuing to monitor.
  • Time: Sept. 23, 2024, 5:04 p.m.
    Status: Identified
    Update: The issue has been identified as an upstream provider where certain types of videos won't play properly on certain lesson types.
  • Time: Sept. 23, 2024, 4:37 p.m.
    Status: Investigating
    Update: We're aware of the ongoing issue with playback issues on some video players some lesson types, and our engineering team is actively investigating. We are working diligently to uncover the root cause and restore services. We will update the status page as soon as we have identified the issue. Thank you for your patience and understanding as we address this matter.

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Frequently Asked Questions - Skilljar

Is there a Skilljar outage?
The current status of Skilljar is: Systems Active
Where can I find the official status page of Skilljar?
The official status page for Skilljar is here
How can I get notified if Skilljar is down or experiencing an outage?
To get notified of any status changes to Skilljar, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Skilljar every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Skilljar do?
Skilljar offers a top-rated customer education software and training platform to enhance onboarding, engagement, and retention. Request a demo today.

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